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This settlement is closed!
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A settlement has been proposed in a class action lawsuit alleging consumers with Green Dot prepaid debit cards and certain Green Dot-issued Walmart MoneyCards experienced a longer-than-anticipated service disruption, causing them to be unable to access their accounts.
If you had a Green Dot prepaid debit card or Walmart MoneyCard on May 14, 2016, you may be entitled to benefits from the Green Dot class action settlement.
According to the Green Dot MoneyCard class action lawsuit, technical issues occurred during a processor conversion, causing some holders of Green Dot prepaid debit cards and Walmart MoneyCards issued by Green Dot to experience a disruption in service from May 15, 2016 through May 22, 2016.
The service disruption was longer than expected and allegedly caused some consumers to be denied access to their accounts.
The Green Dot class action lawsuit alleges Green Dot entered into an agreement with MasterCard International Incorporated under which MasterCard became the new processing services provider for Green Dot. As part of this conversion process, Green Dot cardholders were informed that they would be unable to access their accounts for a 12-hour period beginning at 7 p.m. Eastern Time on May 14, 2016.
However, the service disruption allegedly caused some Green Dot cardholders to lose access to their accounts until May 22, 2016. Approximately 58,600 customers were reportedly affected by this longer-than-anticipated Green Dot service disruption.
“During the Service Disruption, Plaintiffs and Class members were unable to spend or withdraw their funds in their respective Green Dot Prepaid Card accounts needed for the basic necessities of life, such as food, clothing and shelter,” the Green Dot class action lawsuit alleges. During this Green Dot service disruption, some cardholders were allegedly unable to pay their household bills and incurred late fees.
The defendants deny the allegations but agreed to settle the Green Dot MoneyCard class action lawsuit to avoid the burden and expense of ongoing litigation.
Class Members who would like to object to or exclude themselves from the Green Dot MoneyCard class action settlement must do so no later than Sept. 26, 2017.
Who’s Eligible
Class Members of the Green Dot settlement include cardholders who attempted but were unable to use their Green Dot-issued MasterCard-processed cards to access their account funds between May 15, 2016 and May 22, 2016 because of the service disruption.
Potential Award
Up to $750.
Class Members will automatically receive a one-month fee holiday from the monthly maintenance fee for their account in the form of a credit or reimbursement. No Claim Form is required to receive this benefit.
Class Members who provide documentation supporting their losses may qualify for a payment of up to $750. Class Members who do not have documentation supporting their losses may qualify for a payment of up to $100.
NOTE: If you previously received a $50 credit to your account, your claim for losses may be reduced by $50.
Proof of Purchase
None required.
Class Members are not required to submit proof of their losses with their Claim Form. However, those who do not submit documentation are limited to a possible payment of up to $100 while Class Members who do submit documentation may qualify for a payment of up to $750.
Claim Form
Claim Form Deadline
2/8/2018 UPDATED
Case Name
Lewis, et al. v. Green Dot Corporation, et al., Case No. 2:16-cv-03557, in the U.S. District Court for the Central District of California
Final Hearing
11/2/2017
UPDATE: On November 22, 2017, the Green Dot MoneyCard Service Disruption Class Action Settlement was granted final approval. Let Top Class Actions know when you receive a check in the comments section below or on our Facebook page.
Settlement Website
Claims Administrator
Green Dot MoneyCard Settlement Administrator
Epiq Systems Inc.
P.O. Box 6336
Portland, OR 97208-6336
1-844-319-7640
Class Counsel
John A. Yanchunis Sr.
MORGAN & MORGAN
Jean Sutton Martin
LAW OFFICE OF JEAN SUTTON MARTIN PLLC
Joseph G. Sauder
Richard D. McCune
MCCUNE-WRIGHT-AREVALO LLP
Daniel C. Girard
GIRARD GIBBS LLP
Defense Counsel
Thomas P. Brown
PAUL HASTINGS LLP
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92 thoughts onGreen Dot MoneyCard Service Disruption Class Action Settlement
I received a email from the Administrator to update with a Unique ID… The ID given to me does not work. Is anyone else in this situation ?? Thank you
I got a email today tell me to up date my information. I am going to write a letter and send them a copy of my card., I have post box at one time but don’t remember the box number.
I got a email too and don’t know what’s going on to update. Look like they trynna stop people from getting it. They Need update the phone number given. Or tell people something.
The filing deadline was only the 8th of February so after then that’s when they’ll start to cut the checks
what’s going on any new up dates !!!
It could potentially take the settlement administrator several weeks to months in order to review and process claims. TCA will let our viewers know as soon as we learn that checks are in the mail.
Has anyone recieved an email or any updates concerning this lawsuit?? Has greendot sent any payments?
When will checks be disbursed
Has anyone gotten a check
TCA,
Do you have any updates for us.
I filed a claim last year but my mailing address has changed since then. I went to claims administrator web page where there is no place to update address or ask a question. I called their number and it is only an automated message. Is writing claims administrator the only way to update my address in claim or should a file another claim under new address?
To date, January 23,2018, I have not received an email, mail or any updates to this lawsuit. I submitted. A claim last October and no one has responded nor has any money been paid out that I know of.
How do I know if I was approved.