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This settlement is closed!
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A settlement has been proposed in a class action lawsuit alleging consumers with Green Dot prepaid debit cards and certain Green Dot-issued Walmart MoneyCards experienced a longer-than-anticipated service disruption, causing them to be unable to access their accounts.
If you had a Green Dot prepaid debit card or Walmart MoneyCard on May 14, 2016, you may be entitled to benefits from the Green Dot class action settlement.
According to the Green Dot MoneyCard class action lawsuit, technical issues occurred during a processor conversion, causing some holders of Green Dot prepaid debit cards and Walmart MoneyCards issued by Green Dot to experience a disruption in service from May 15, 2016 through May 22, 2016.
The service disruption was longer than expected and allegedly caused some consumers to be denied access to their accounts.
The Green Dot class action lawsuit alleges Green Dot entered into an agreement with MasterCard International Incorporated under which MasterCard became the new processing services provider for Green Dot. As part of this conversion process, Green Dot cardholders were informed that they would be unable to access their accounts for a 12-hour period beginning at 7 p.m. Eastern Time on May 14, 2016.
However, the service disruption allegedly caused some Green Dot cardholders to lose access to their accounts until May 22, 2016. Approximately 58,600 customers were reportedly affected by this longer-than-anticipated Green Dot service disruption.
“During the Service Disruption, Plaintiffs and Class members were unable to spend or withdraw their funds in their respective Green Dot Prepaid Card accounts needed for the basic necessities of life, such as food, clothing and shelter,” the Green Dot class action lawsuit alleges. During this Green Dot service disruption, some cardholders were allegedly unable to pay their household bills and incurred late fees.
The defendants deny the allegations but agreed to settle the Green Dot MoneyCard class action lawsuit to avoid the burden and expense of ongoing litigation.
Class Members who would like to object to or exclude themselves from the Green Dot MoneyCard class action settlement must do so no later than Sept. 26, 2017.
Who’s Eligible
Class Members of the Green Dot settlement include cardholders who attempted but were unable to use their Green Dot-issued MasterCard-processed cards to access their account funds between May 15, 2016 and May 22, 2016 because of the service disruption.
Potential Award
Up to $750.
Class Members will automatically receive a one-month fee holiday from the monthly maintenance fee for their account in the form of a credit or reimbursement. No Claim Form is required to receive this benefit.
Class Members who provide documentation supporting their losses may qualify for a payment of up to $750. Class Members who do not have documentation supporting their losses may qualify for a payment of up to $100.
NOTE: If you previously received a $50 credit to your account, your claim for losses may be reduced by $50.
Proof of Purchase
None required.
Class Members are not required to submit proof of their losses with their Claim Form. However, those who do not submit documentation are limited to a possible payment of up to $100 while Class Members who do submit documentation may qualify for a payment of up to $750.
Claim Form
Claim Form Deadline
2/8/2018 UPDATED
Case Name
Lewis, et al. v. Green Dot Corporation, et al., Case No. 2:16-cv-03557, in the U.S. District Court for the Central District of California
Final Hearing
11/2/2017
UPDATE: On November 22, 2017, the Green Dot MoneyCard Service Disruption Class Action Settlement was granted final approval. Let Top Class Actions know when you receive a check in the comments section below or on our Facebook page.
Settlement Website
Claims Administrator
Green Dot MoneyCard Settlement Administrator
Epiq Systems Inc.
P.O. Box 6336
Portland, OR 97208-6336
1-844-319-7640
Class Counsel
John A. Yanchunis Sr.
MORGAN & MORGAN
Jean Sutton Martin
LAW OFFICE OF JEAN SUTTON MARTIN PLLC
Joseph G. Sauder
Richard D. McCune
MCCUNE-WRIGHT-AREVALO LLP
Daniel C. Girard
GIRARD GIBBS LLP
Defense Counsel
Thomas P. Brown
PAUL HASTINGS LLP
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92 thoughts onGreen Dot MoneyCard Service Disruption Class Action Settlement
Everyone please email me about what happened to u I will email back rlove7399@gmail
It’s a sham how Walmart money card take people money they have not sent me a replacement card yet this been going on March 4th and they taking my funds off my card but l can’t get my own funds because I don’t have a replacement card l had to stop my direct deposit because I don’t have a replacement card and l need to pay my bills buy food pay rent/ car play it’s a sham how big Walmart company have plenty money and taking people money
i filed claims and nothing from you or the claims administrator.
Does anyone have a number I could call? I submitted proof and still not one dime has been dime to me!
Yep! I finally received a check for $126 for all the turmoil I went through trying to make the bills, sent every necessary piece of paperwork in with my claim….. hope someone will get another lawyer and re-open the claim against Green Dot! In the meantime, I suggest NO ONE uses or purchases a Green Dot money card!
I received a 50.00 check this week from the claim I filed
So did I???…I expected more,documents were provided!
WHAT A BUNCH OF BS THIS CASE IS!
LUCKY IF ANYONE GETS A CHECK, AND IF THEY DO WILL PROBABLY BE PENNIES ON THE DOLLAR.
green dot is scamming everybody ive got a substantial amount of evidence as proof (legit proof) letters recordings, “badges+numbers” anybody know of a lawyer that can help me out?
We offer a submission form on our website for you to fill out if you are seeking class action legal help. Attorneys will then review your submission to determine if you have a case. If they feel you qualify, they will contact you directly. You can submit your information here: https://topclassactions.com/start-a-class-action/.
I had documents and only recieved 50 i am considering hiring a lawyer
So after 2 years of me filing my claim for the Green Dot disruption, I finally get a live person today who tells me that I did not have sufficient documentation and was denied on the claim. Keep in mind I had to Walmart Green cards and submitted documentation directly from Green Dot customer service basically a bank statement from them for the time. Showing negative action on the card. The other one I did not have a documentation for but again file two separate claims. WTF? What a Croc this whole thing was and their decision is final no appeal no nothing. Just goes to show that companies can screw you over and take your money and cause you grief in life and are not accountable for it. Good luck to the rest of you.
Finally got a live person at Epiq, the people distributing the checks. Told me she’d not heard of the Green Dot/Walmart distruption case. WHAT? She finally looked up by my name. Acknowledged they recieved my claim 08/2016, 2 yrs ago. No info. She said she’d check on the claim to get a update and call me within 3 days. We’ll see. What a joke this is.
Did they call u yet
See my followup on Aug 3rd. No check, no money even tho documentation was sent on one card. The other I did not have documentation but still was entitled to $100 per the lawsuit. Seems everyone got ripped off by Green dot and the people distributing the lawsuit settlement money.