FTC Mailing Payless Solutions Robocall Scam Refunds

Top Class Actions viewers may be receiving Federal Trade Commission refund checks related to a Payless Solutions robocall scam.

The FTC reports that it is mailing 305 checks totaling $314,945 to customers who were unfairly taken in by a scam committed by Payless Solutions.

Allegedly, the company offered “worthless” credit card interest rate reduction programs and charged consumers a high price for them.

Additionally, the FTC claims that the company violated the Telephone Consumer Protection Act by sending consumers robocalls advertising goods and services without their consent.

According to the Federal Trade Commission, Payless Solutions LLC sent unlawful telemarketing messages to consumers around the country. Allegedly, these messages were misleading and told customers that they could get help with their credit card interest rates.

Payless reportedly told customers that the company could help them pay off their credit card debt faster than they otherwise would have and promised consumers $2,500.

However, these savings were allegedly false. The FTC says that the company obtained consumers’ credit card information and charged them between $300 and $4,999.

Consumers were reportedly tricked into giving the company money because they were sent a robocall advertising “Card Services.”

Allegedly, the company claimed to work for their bank or credit card company, and told the customer that they qualified to lower their interest rate. Some customers say they were asked to give their credit card information and Social Security numbers as part of the scam.

Consumers paid upfront; most consumers say they received nothing from the company, but some say that they did get financial education packets in return.

The FTC and the Florida Attorney General have temporarily halted the Orlando-based operation and charged the company with illegal telemarketing, consumer fraud, and abuse. As a result, the company and related parties must pay almost $5 million.

As a result of these proceedings, Payless and the related defendants are permanently barred from robocalling, telemarketing, and providing debt relief services.

According to the FTC, it has sent Claim Forms to eligible consumers based on Payless Solutions’ records.

The deadline to file a claim under the Payless Solution credit card scam class action lawsuit was Jan. 4, 2019.

Eligible consumers included those who paid for the Payless Solution interest rate reduction program between 2011 and 2015, and the consumers were eligible for a partial refund.

The FTC advises consumers who receive checks to cash them within 30 days because they will expire. Consumers who have questions are invited to call the refund administrator Rust Consulting at 1-866-759-6513.

Consumers were represented by James Davis of the Federal Trade Commission, Pamela Jo Bondi of the State of Florida, Office of the Attorney General, and by Kristen Johnson and Denise Beamer.

The Payless Solutions Lawsuit is the Federal Trade Commission, et al. v. All Us Marketing LLC, Case No. 6:15-cv-1016-JA-KRS, in the U.S. District Court for the Middle District of Florida, Orlando Division.

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If you were contacted on your cell phone by a company via an unsolicited text message (text spam) or prerecorded voice message (robocall), you may be eligible for compensation under the Telephone Consumer Protection Act.

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