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This settlement is closed!

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A U by Kotex tampons settlement has been reached to resolve claims surrounding the company's recall.

UPDATE 2: On Dec. 26, 2020, Top Class Actions viewers started receiving settlement checks from the U by Kotex class action settlement worth as much as $48.45. Congratulations to everyone who filed a claim and got PAID!

UPDATE: The U by Kotex Tampons Class Action Settlement was granted final approval by the court on July 22, 2020. Keep checking back and let us know when you receive a check in the comments section below or on our  Facebook page.


A $7 million class action settlement has been announced, ending allegations that U by Kotex tampons could unravel or come apart when inserted into women’s bodies.

Those who can benefit from the settlement include consumers who purchased U by Kotex tampons between March 8, 2013 and Nov. 19, 2019. Products covered by the settlement include U by Kotex Sleek Tampons, U by Kotex Fitness Tampons, U by Kotex Click Tampons, and U by Kotex Security Tampons in Regular, Super, or Super-Plus Absorbency.

Kimberly-Clark Worldwide Inc. was hit with a class action lawsuit in late 2019 by a consumer who said that U by Kotex tampon products caused infections, irritation, injuries, and other problems. In some cases, alleged the complaint, women had to seek medical attention to have the pieces removed.

The plaintiff claimed to have purchased several products in the U by Kotex line. She said that had she known that the tampons were “unfit to perform their intended purpose and were dangerous” she would not have purchased them.

“The Defect renders the Products unsuitable for their principal and intended purpose, and thus the Products are worthless at the point of sale,” alleged the U by Kotex tampons class action lawsuit. “For all of the Products that Defendant sold, the Defect is substantially likely to materialize during the useful life of the product.”

Indeed, just months before the class action lawsuit, a U by Kotex recall was issued after consumers reported the same problems of the products unraveling or coming apart when used.

According to the complaints, the tampons that unraveled were nearly impossible to remove. Some women even reported that the products unraveled while still in the packaging, before use.

CNN reported on the U by Kotex tampons recall issue, noting that a small number of users who were allegedly affected by the defective tampons reported that they had developed infections, injury, or irritations after using the products. CNN advises that symptoms of an infection may include nausea and vomiting, abdominal pain, vaginal injury, urogenital infections, and others. Reportedly, these symptoms were concerning enough to merit medical attention.

Dr. Adeeti Gupta, MD and gynecologist and founder of Walk in GNY Care of New York spoke to Glamour about the U by Kotex recall and the possible risks that come with it. She noted that the alleged defect was dangerous because an infection can occur when a foreign object such as a tampon is retained in the body and a patient can develop toxic shock syndrome.

The U by Kotex tampons recall reportedly comes after the medical community and lawmakers have increasingly questioned the safety of tampons in general. A range of chemicals are reportedly present in tampons, including pesticides, bleach, and fragrances, and these may impact a user’s health. The worry of this possibility is reportedly increased if a defective tampon becomes trapped in a user’s body for longer then intended. 

CNN Health reported that the U by Kotex recall affected certain products in the line produced between Oct. 7, 2016 and Oct. 16, 2018 that were distributed in the United States and Canada between Oct. 17, 2016 and Oct. 23, 2018. As a result of the recall, stores were advised to remove the product from the shelves.

The U by Kotex class action lawsuit alleged that the recall was insufficient, however. The complaint pointed out that Kimberly-Clark did not advertise a refund or return as a part of the U by Kotex recall effort. Instead, consumers were instructed to call the company’s customer service team and stop using the product, in addition to obtaining medical care for any symptoms.

“The recall was done so that Kimberly-Clark could claim it did the right thing in response to the Product Defect, when in fact the recall was calculated to protect Kimberly-Clark’s profits by ensuring as few returns as possible,” alleged the plaintiff.

Further, the company limited its recall to certain lot codes, noted the class action lawsuit; however, virtually the whole U by Kotex line was affected by the defect, contended the complaint. Indeed, the class action cited a number of complaints made online to the company that said that other U by Kotex products not included in the recall had fallen apart or unraveled upon use.

Kimberly-Clark has admitted no wrongdoing in the U by Kotex class action lawsuit, but has agreed to pay $7 million to end the allegations.

Under the terms of the settlement, Class Members are eligible to receive up to $30, as well as an additional cash benefit if they can provide proof of purchase. Class Members must submit a claim form online or by mail by Aug. 18, 2020 to be eligible.

Class Members who wish to opt out of or exclude themselves from the U by Kotex class action settlement must do so by July 6, 2020.

The final hearing is scheduled for July 20, 2020.

Who’s Eligible

Class Members include consumers who purchased U by Kotex tampons between March 8, 2013 and Nov. 19, 2019. Products covered by the settlement include U by Kotex Sleek Tampons, U by Kotex Fitness Tampons, U by Kotex Click Tampons, and U by Kotex Security Tampons in Regular, Super, or Super-Plus Absorbency.

Potential Award

Up to $30 without proof of purchase. An additional cash benefit can be claimed by Class Members with proof of purchase.

Proof of Purchase

Not required, but those who can provide receipts and/or product packaging that can identify the product covered by the class action settlement will receive a higher payout.

Claim Form

NOTE: If you do not qualify for this settlement do NOT file a claim.

Remember: you are submitting your claim under penalty of perjury. You are also harming other eligible Class Members by submitting a fraudulent claim. If you’re unsure if you qualify, please read the FAQ section of the Settlement Administrator’s website to ensure you meet all standards (Top Class Actions is not a Settlement Administrator). If you don’t qualify for this settlement, check out our database of other open class action settlements you may be eligible for.

Claim Form Deadline

8/18/2020

Case Name

Moore v. Kimberly-Clark Worldwide Inc., Case No. 19 L 0846, in the Circuit Court for the 20th Judicial Circuit, County of St. Clair, State of Illinois

Final Hearing

7/20/2020

Settlement Website
Claims Administrator

Moore v. Kimberly-Clark Worldwide Inc.
c/o Heffler Claims Group
P.O. Box 8612
Philadelphia, PA 19101-8612
(888) 484-0034

Class Counsel

L. Timothy Fisher
Yeremey Krivoshey
Blair E. Reed
BURSOR & FISHER PA

Defense Counsel

Christopher D. Dusseault
Heather L. Richardson
GIBSON DUNN & CRUTCHER LLP

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370 thoughts onU by Kotex Tampons Class Action Settlement

  1. Katherine Rose Barber says:

    I filed for this and to this day never was paid and its 2023 now… =p

  2. Yadira Duran says:

    After getting my period yesterday i decided to use Lola tampon. Tampon totally dissolved no sting to be found jumped in shower putting fingers in looking inside vaginal walls nothing like normal tampon string. Just like puces of blood cotton with blood. I’m having stomach pain, bloathng, and irritation inside. Please contact me i wanna join Lola lawsuite. Took pictures of cotton left on panties will be going to er if pain presuist

  3. Linda Porreca says:

    I still never received payment from this. I filed by the date anyone else still waiting in Dec 2021?

  4. Tellers WostNightmare says:

    Clearly none of you have ever worked for a bank. The check scanners used are not perfect nor advanced in any way. They do not read like a typical check due to the location of the dollar amount, account and routing number. Mobile deposit will not take it due to the same issue. Yes, tellers have to manually enter in the check information bc the scanners are not smart enough to pick up on the odd locations of the check info. Also, checks do expire. Personal checks after 6 months, and any other check unless stated otherwise. Same thing with your tax returns.

  5. Kari says:

    Received a postcard check for $7.64 in IL. on Aug. 23rd. Thank you TCA :)

  6. Terise says:

    Received 2nd check for 7.64 on Aug 24, southern Indiana. 1st check was 16.15 received back in January.
    2nd check was sent due to “residual funds”, and that leads me to believe lots of people didn’t cash or deposit their first check.

  7. Susan says:

    San Francisco $7.64. Check date 8/20/2021

  8. Susan Bouhaouli says:

    chattanooga tn got my post card ck $7.64

  9. Justin Power Ranger says:

    $7.64 received in California today.

    1. Justin Power Ranger says:

      My bank teller had a difficult time processing this check. She finally gave up and had to do what she called a manual deposit entry. The postcard check just would not let her cash it the regular teller way.

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Please note: Top Class Actions is not a settlement administrator or law firm. Top Class Actions is a legal news source that reports on class action lawsuits, class action settlements, drug injury lawsuits and product liability lawsuits. Top Class Actions does not process claims and we cannot advise you on the status of any class action settlement claim. You must contact the settlement administrator or your attorney for any updates regarding your claim status, claim form or questions about when payments are expected to be mailed out.