A U by Kotex tampons settlement has been reached to resolve claims surrounding the company's recall.

A $7 million class action settlement has been announced, ending allegations that U by Kotex tampons could unravel or come apart when inserted into women’s bodies.

Those who can benefit from the settlement include consumers who purchased U by Kotex tampons between March 8, 2013 and Nov. 19, 2019. Products covered by the settlement include U by Kotex Sleek Tampons, U by Kotex Fitness Tampons, U by Kotex Click Tampons, and U by Kotex Security Tampons in Regular, Super, or Super-Plus Absorbency.

Kimberly-Clark Worldwide Inc. was hit with a class action lawsuit in late 2019 by a consumer who said that U by Kotex tampon products caused infections, irritation, injuries, and other problems. In some cases, alleged the complaint, women had to seek medical attention to have the pieces removed.

The plaintiff claimed to have purchased several products in the U by Kotex line. She said that had she known that the tampons were “unfit to perform their intended purpose and were dangerous” she would not have purchased them.

“The Defect renders the Products unsuitable for their principal and intended purpose, and thus the Products are worthless at the point of sale,” alleged the U by Kotex tampons class action lawsuit. “For all of the Products that Defendant sold, the Defect is substantially likely to materialize during the useful life of the product.”



Indeed, just months before the class action lawsuit, a U by Kotex recall was issued after consumers reported the same problems of the products unraveling or coming apart when used.

According to the complaints, the tampons that unraveled were nearly impossible to remove. Some women even reported that the products unraveled while still in the packaging, before use.

CNN reported on the U by Kotex tampons recall issue, noting that a small number of users who were allegedly affected by the defective tampons reported that they had developed infections, injury, or irritations after using the products. CNN advises that symptoms of an infection may include nausea and vomiting, abdominal pain, vaginal injury, urogenital infections, and others. Reportedly, these symptoms were concerning enough to merit medical attention.

Dr. Adeeti Gupta, MD and gynecologist and founder of Walk in GNY Care of New York spoke to Glamour about the U by Kotex recall and the possible risks that come with it. She noted that the alleged defect was dangerous because an infection can occur when a foreign object such as a tampon is retained in the body and a patient can develop toxic shock syndrome.

The U by Kotex tampons recall reportedly comes after the medical community and lawmakers have increasingly questioned the safety of tampons in general. A range of chemicals are reportedly present in tampons, including pesticides, bleach, and fragrances, and these may impact a user’s health. The worry of this possibility is reportedly increased if a defective tampon becomes trapped in a user’s body for longer then intended. 



CNN Health reported that the U by Kotex recall affected certain products in the line produced between Oct. 7, 2016 and Oct. 16, 2018 that were distributed in the United States and Canada between Oct. 17, 2016 and Oct. 23, 2018. As a result of the recall, stores were advised to remove the product from the shelves.

The U by Kotex class action lawsuit alleged that the recall was insufficient, however. The complaint pointed out that Kimberly-Clark did not advertise a refund or return as a part of the U by Kotex recall effort. Instead, consumers were instructed to call the company’s customer service team and stop using the product, in addition to obtaining medical care for any symptoms.

“The recall was done so that Kimberly-Clark could claim it did the right thing in response to the Product Defect, when in fact the recall was calculated to protect Kimberly-Clark’s profits by ensuring as few returns as possible,” alleged the plaintiff.

Further, the company limited its recall to certain lot codes, noted the class action lawsuit; however, virtually the whole U by Kotex line was affected by the defect, contended the complaint. Indeed, the class action cited a number of complaints made online to the company that said that other U by Kotex products not included in the recall had fallen apart or unraveled upon use.

Kimberly-Clark has admitted no wrongdoing in the U by Kotex class action lawsuit, but has agreed to pay $7 million to end the allegations.



Under the terms of the settlement, Class Members are eligible to receive up to $30, as well as an additional cash benefit if they can provide proof of purchase. Class Members must submit a claim form online or by mail by Aug. 18, 2020 to be eligible.

Class Members who wish to opt out of or exclude themselves from the U by Kotex class action settlement must do so by July 6, 2020.

The final hearing is scheduled for July 20, 2020.

Who’s Eligible

Class Members include consumers who purchased U by Kotex tampons between March 8, 2013 and Nov. 19, 2019. Products covered by the settlement include U by Kotex Sleek Tampons, U by Kotex Fitness Tampons, U by Kotex Click Tampons, and U by Kotex Security Tampons in Regular, Super, or Super-Plus Absorbency.

Potential Award

Up to $30 without proof of purchase. An additional cash benefit can be claimed by Class Members with proof of purchase.

Proof of Purchase

Not required, but those who can provide receipts and/or product packaging that can identify the product covered by the class action settlement will receive a higher payout.

Claim Form

NOTE: If you do not qualify for this settlement do NOT file a claim.

Remember: you are submitting your claim under penalty of perjury. You are also harming other eligible Class Members by submitting a fraudulent claim. If you’re unsure if you qualify, please read the FAQ section of the Settlement Administrator’s website to ensure you meet all standards (Top Class Actions is not a Settlement Administrator). If you don’t qualify for this settlement, check out our database of other open class action settlements you may be eligible for.

Claim Form Deadline

8/18/2020

Case Name

Moore v. Kimberly-Clark Worldwide Inc., Case No. 19 L 0846, in the Circuit Court for the 20th Judicial Circuit, County of St. Clair, State of Illinois

Final Hearing

7/20/2020

Settlement Website
Claims Administrator

Moore v. Kimberly-Clark Worldwide Inc.
c/o Heffler Claims Group
P.O. Box 8612
Philadelphia, PA 19101-8612
(888) 484-0034

Class Counsel

L. Timothy Fisher
Yeremey Krivoshey
Blair E. Reed
BURSOR & FISHER PA

Defense Counsel

Christopher D. Dusseault
Heather L. Richardson
GIBSON DUNN & CRUTCHER LLP

We tell you about cash you can claim EVERY WEEK! Sign up for our free newsletter.

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Please note: Top Class Actions is not a settlement administrator or law firm. Top Class Actions is a legal news source that reports on class action lawsuits, class action settlements, drug injury lawsuits and product liability lawsuits. Top Class Actions does not process claims and we cannot advise you on the status of any class action settlement claim. You must contact the settlement administrator or your attorney for any updates regarding your claim status, claim form or questions about when payments are expected to be mailed out.

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162 Comments

  • Carol & Cynthia Ownbey July 5, 2020

    Add my daughter and me please we been using these for years thank you

  • Kendra June 29, 2020

    Add me please

  • Sereena Martin June 27, 2020

    Add me

  • Marianne C Nagl June 26, 2020

    Add me

  • Andrea June 25, 2020

    Add me

  • Jackie Farrow June 24, 2020

    add me.

  • Dayna Cook June 23, 2020

    Add me

  • Katrina Bateman June 20, 2020

    Add Me

  • Debby French June 19, 2020

    Add me

  • Cherie Peterson June 17, 2020

    Add me

  • ann owens June 16, 2020

    add me

  • Tiffany Nichols June 16, 2020

    I thought it was just me. I would get infections every month after my period. I use this brand exclusively because they have Ultra

  • Shannyn Jessop June 16, 2020

    People, you CANNOT just say “ADD ME” to magically be included in the lawsuit!! You must take a minute to actually read the post, then if you qualify, fill out the claim form through the link in the post.

  • Kathryn Wesley June 12, 2020

    Please add me purchased in late 2018

    • Kathy Hedmark July 3, 2020

      You will not be added by asking to be added. Plz read all of it. You need to be filling out forms and submitting them.

  • Crystal Galvan June 10, 2020

    Add me please

  • Janice Martin June 9, 2020

    Please add me

  • Janice June 9, 2020

    Please add me

  • Felicia Washington June 9, 2020

    I’ve used in the past during years 2014 & 2015. Please add me

  • LATia woods June 9, 2020

    Me and My 2 daughters use them.

  • Stacy Fonda June 8, 2020

    Please include us. Me and my daughter used these products for many years.

  • Michelle Jolene Wilson June 8, 2020

    Please add my name.
    I had to seek medical attention for the same issues stated in here.

  • Gail Scott June 8, 2020

    Add me please. I have used those for years

  • DeShanta Tate June 7, 2020

    Please add me. I had to go to my gyn to get one removed and then was sent straight to the emergency room for hospitalization for an infection back in the beginning of 2019.

  • Carol & Cynthia Ownbey June 7, 2020

    My daughter and I have used these for years. Will not anymore.
    My daughter suffered from depression and social anxiety and it is hard to get her to do the least little thing. She stays very tired all the time and can’t concentrate on anything. So if u will please add both of us in this settlement I am Carol, her mother and her name is Cynthia thank you

  • CARLA HORN June 6, 2020

    Please add

  • Luz Enid Mulero June 5, 2020

    Add me

    • Quay Ellen King June 5, 2020

      Please add me

  • Shirley Word June 5, 2020

    Add me

  • TINA L EURESTI June 5, 2020

    add me

  • Marja Davis June 5, 2020

    Please add me and my daughter. We have been using these products for years

  • Leah Hunter June 4, 2020

    Please add me. I’ve used these products in the past and I was having problems with them all the time. Of course I don’t have the receipts anymore. This has been back in 2016 and 2017.

  • Roberta (bobbi) walrod June 4, 2020

    I used this product all the the

  • Sandy Dempsey June 3, 2020

    I buy these for my daughter please add me thanks no receipts

  • Laura Lake June 3, 2020

    Please add me.

  • C Allen June 3, 2020

    add me please. no wonder why they were on SALE for such a low low price at one time.

  • Laura Miyasaki June 3, 2020

    Add me please

  • anna nazal June 3, 2020

    Please add me to this list.

  • Paulina kallimanis June 3, 2020

    Add me

  • Anna Lima June 3, 2020

    This makes so much sense, I have so many problems! Please add me I have bought them for years and years!

  • Everleaner McNulty June 3, 2020

    Please add me

  • Gloria Guillen June 2, 2020

    Please add me

  • Katelyn ritchie June 2, 2020

    Add my granddaughter

    • Karen Wilson June 2, 2020

      Add me

  • Lauren Kondic June 2, 2020

    Please add me as I have purchased these several times for myself and my stepdaughters.

  • Katrina Batemam June 2, 2020

    Added Me

  • Denise M Owen June 2, 2020

    please not i have always used Kotex but this new product does not work. please add me

  • Sherry Hackney June 2, 2020

    Please add me. I have trusted this brand for years. I had no idea all the chemicals in U Kotex tampons. My daughter is just starting her periods.

    Thank you, I had no idea it had chemicals.

  • ANGIE Merry June 2, 2020

    PLEASE ADD ME

  • TommieRae Lovett June 2, 2020

    Wow! I had one of these tampons fall apart during use back in 2014 and I thought it was just some fluke thing! I’m glad that there is a lawsuit about this, I’m sad to hear that this happened to so many people. It was an extremely scary thing that happened to me. I was on vacation at the time and didn’t get to see my regular physician until a few days after and I was SO scared that I was going to get TSS from the tampon stuck inside of me.
    I always loved and trusted Kotex as my preferred brand, but after that happened I switched to only pads for a while after and didn’t buy another box of the Kotex fitness tampons for a few years.

  • Joann.benson June 2, 2020

    Add me please

  • Robbin Stevenson June 2, 2020

    Add me

  • Teri R Kimmons-Struck June 2, 2020

    Please add me

  • Kylee Rodriguez June 2, 2020

    Add me

  • Mona Cruz June 2, 2020

    Add me

  • Joseph Gilbert June 2, 2020

    My girlfriend uses the “CLICK” and complains a lot about these tampons… she had used 4 of them in 1 application, she said they unravel or gets stuck, it makes a big mess for her… I’ve purchased several box’s over the past 2yrs for her… pls add me

    • Kelly June 29, 2020

      Really….your girlfriend lol….plz…a man here claiming he bought tampons when he didn’t use them himself. Dude this is here for the ladies that used these products. Wow, what ppl will try to do for a check! Yes it’s rare some men may buy a product for their wives…but girlfriend…plz and can’t believe this guy is asking for a refund ahahhaha lol. Better luck having your girlfriend make the claim. Why didn’t u just do that

  • Diana W Renner June 2, 2020

    Always said I should own Kotex and Kleenex. Whole family used.

  • Candi Eveler June 2, 2020

    please add me

  • Burnell g June 2, 2020

    Add me in

  • Jeannie Deck May 31, 2020

    I have used U Kotex

  • Jacklyn Mink May 31, 2020

    I know for a fact I used these back in the day but I never had a problem. Do I still qualify

  • Melinda Cockrell May 30, 2020

    add me

  • Christina Parfitt May 30, 2020

    add me

  • Margaret Hoffman May 30, 2020

    add me

  • Sarah Barnes May 30, 2020

    Add me

  • Tha Southavongsa May 29, 2020

    How do I file a claim. I have been using this for a year and now just through out 2 unopened boxes. Sad to say I have dis not keep any recipes. Everyone is saying to add me, so please add me as well.

  • Myrisha w May 29, 2020

    Add me I have used these

  • Heidi Wals May 29, 2020

    Add me please

  • Annie Rote May 29, 2020

    Please add me to the lawsuit I buy these and didnt know until I used 1 they do that

  • Debra Gouveia May 29, 2020

    Add me please

  • Jennifer Yang May 29, 2020

    please add me

  • JUBENYS VERUSKA MARTINEZ May 29, 2020

    Add me please

  • angela ball May 29, 2020

    add me please.. my daughter and i used these

  • Melinda Frederick May 29, 2020

    Add me please, I still use them now and must stop ASAP.

  • Erica Miller May 29, 2020

    Add me please. I also have 2 daughters and can prob find a few receipts

  • Corinna Kral May 29, 2020

    Plz add me

  • Julie piskin May 28, 2020

    Add me please.

  • Bobbie Nelson May 28, 2020

    Add Me Please

  • Beatrice Zavala May 28, 2020

    Please add me I also have 4 daughter’s as well and still have some boxes of this

  • Maryann Brown May 27, 2020

    Please add me. I still have some of these in my cabinet.

  • SHEMONE FULLILOVE May 27, 2020

    Please add me

  • Gwyn Zook May 27, 2020

    Please add me

  • dana roberson May 27, 2020

    please add me

  • Lori L Glover May 27, 2020

    Add me n have 2 daughters

  • Katina Chatzipanteli May 27, 2020

    Cvs member card rewards is my proof of purchase plus I have the boxes

  • Maria May 27, 2020

    Please add me, I always buy these for my daughter

  • Edna Teague May 27, 2020

    I fill the form out me and my daughter use the tampons and there hard to get out and very uncomfortable

  • Trillian mann May 26, 2020

    People, simply commenting “please add me” does absolutely nothing, you have to actually fill out and submit the claim form linked above in order to receive payment as a class member.

  • Roberta May 26, 2020

    Who keeps the receipts for these products in the time frame given? Easy out for Kimberley-Clark!

    • Wendy danielle linkes May 27, 2020

      I have plenty in my Walmart account

    • Sherry B Turner May 27, 2020

      Please add me. I bought several boxes for my granddaughter but don’t have receipts any longer.

  • Angela Johnson May 26, 2020

    Please add me

  • Geniene A Dugan May 26, 2020

    Please add me a single mother who has three daughters

  • Rita Fuqua May 26, 2020

    Please add me, I’ve bought the pads and the tampons for my daughter. She prefers to use the pads instead and I can see why!

  • Anita May 26, 2020

    Please add me in this lawsuit Ihave 2 women in my household

  • Teri R Kimmons-Struck May 26, 2020

    Please add me.

  • Marvine Baker May 26, 2020

    Please add me and my daughter who is 13 years of age we live in the same household.

  • Chanel Baker May 26, 2020

    Please add me

  • Marvine Dixon May 26, 2020

    Please add me

  • Felicia R Reddick May 26, 2020

    add me in

  • Tatyana Titensky May 26, 2020

    Pls add me. My moms been buying them for me.

  • Kim Bouder May 26, 2020

    Please add me.

  • Randall calano May 26, 2020

    Please add me also for at least 5 boxes

    • Shari cervantes May 26, 2020

      Please add me for 5 boxes!

  • Irene Nuzzi May 26, 2020

    Please add me for 5 boxes

  • Wendy M Sanders May 26, 2020

    Please Add My Name

  • Linda Hopkins May 26, 2020

    Add Me

  • Marie goddard May 26, 2020

    Please add me

  • Melanie Lucero May 26, 2020

    Add us. Four women in our household using these for years. Shame on Kotex!

  • sandy geske May 26, 2020

    Please add me

  • Shalane Gray May 26, 2020

    Please add me

  • Doncella jenkins May 26, 2020

    Please add me

  • James. Cocce May 26, 2020

    Add me also

  • catherine rerisi May 26, 2020

    Add me

    • Nakita Thompson May 26, 2020

      I was hospitalized behind this product unraveling inside of me! Violently sick with chills, vomiting & a awful smell & infection from my vaginal area! This couldn’t killed me, I was being poisoned!

  • Marisol Rodriguez May 26, 2020

    Add me

  • Linda Joseph May 26, 2020

    Add me to the list please .

  • Stephanie beas May 26, 2020

    Please add me to this

  • Edie Snider May 26, 2020

    Add me I have been purchasing these for our youth at school that are homeless, thinking these were safe to use

  • Sunila Williams May 26, 2020

    add me

  • Ruth ERLICH May 26, 2020

    add me

  • ARTHUR ERLICH May 26, 2020

    add my wife

  • jackie May 26, 2020

    I have used this product for years. Please add me.

  • Diana W Renner May 26, 2020

    Kotex – a beloved brand. Please add me.

  • sue spresny May 26, 2020

    Add me please.

  • Julia Smiles May 26, 2020

    Please add me. This is the only brand I buy

    • Liz Blanco May 26, 2020

      Please add me. I have purchased U by Kotex tampons at Walgreens

  • Lisa May 26, 2020

    I have tried submitting my claim three (3) times and continue to receive the following message:

    An unexpected error has occurred
    Please make sure you have filled out the form correctly and try resubmitting your request.

  • Lydia Flowers May 26, 2020

    For years I have use the product. Please add me

  • Betty Murnahan May 26, 2020

    I know I have receipts I am gonna try to locate them cause I buy this all the time I have two daughters

  • Tani Preston May 26, 2020

    Please add me.

    • Tonya Wall May 26, 2020

      For years I have use the product. Please add me

  • Steve Lewis May 26, 2020

    Please add me

  • Jim Bulkowski May 26, 2020

    Add me

  • Effie Costa May 26, 2020

    Add me

  • gwendolyn saddler May 26, 2020

    add me please

  • KENYA CRISS May 26, 2020

    Please add me have purchased quite a few times from walmart!

  • Susanne Rutila May 26, 2020

    Please add me,

    • Elaine Monroe May 26, 2020

      Please add me

  • NANCY MILEVSKI May 26, 2020

    please add me

  • Susan stillwagon May 26, 2020

    Add me please

  • Joann.benson May 26, 2020

    Please add me

  • Veronica shaw May 26, 2020

    Add me

  • Ruby L Mckee May 26, 2020

    please add my name

  • Olivia Heath May 26, 2020

    Add me

  • Barbara Leeks May 26, 2020

    I bought these every month for years from Dollar General & Wal-Mart – Please add me

  • Linda Gaskin May 26, 2020

    Add me

  • Tryson Bryant May 26, 2020

    Add me

  • Tanya Paul May 26, 2020

    Please add me

  • sheila hogrell May 26, 2020

    add me

  • Connie Coulter May 24, 2020

    Please add me

  • Sherri May 24, 2020

    Why do people say there will be so many fraudulent claims made probably 90% of females haven’t bought these tampons for real the stupid part is that you have to have proof to get over $30 you could have had real medical issues and these people want to give out $30 well isn’t that something show people that had real issues like bad ones don’t fill the form out get a lawyer.

    • Sherri May 24, 2020

      I meant probably “have” bought these tampons.

    • Choosen one May 25, 2020

      Its all a game. Companies scam, people scam, lawyers scam. Just do what you do. Dont worry about other people.

  • Michelle Allard May 23, 2020

    Please add me

  • Anon May 22, 2020

    People are sharing this in freebie groups. So people are fraudulently getting this and other suits. I’ve seen it in multiple free sample groups. Just so you know.

    • NoWorries May 23, 2020

      Don’t worry about the freebie group and the people with no proof. They eventually get weeded out.

      Have you noticed that many of these systems have the same back end system processing them. That’s because they aggregate and pool the info where the gamers bubble up to the surface. Also notice how you must swear under penalty of perjury. Bingo! The list is growing but I know a few that have already been swept up. Not good.

    • Sherri May 24, 2020

      What is wrong with people sharing this in groups ? there are so many lawsuits out there that people do not know about have no clue therefore I I’m glad that people are sharing this information too many of you haters put so many negative comments about your negative opinion because you have nothing better to do…

      • Chyna. May 26, 2020

        Thank you
        if you have spent your hard earned money on
        faulty or misrepresented products then you deserve truth and compensation not just held for the rich and well informed.

    • Think May 25, 2020

      They just letting people know. If know claims the lawyers keep the rest.

  • Diane Samuels May 22, 2020

    Add me

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