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This settlement is closed!

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A U by Kotex tampons settlement has been reached to resolve claims surrounding the company's recall.

UPDATE 2: On Dec. 26, 2020, Top Class Actions viewers started receiving settlement checks from the U by Kotex class action settlement worth as much as $48.45. Congratulations to everyone who filed a claim and got PAID!

UPDATE: The U by Kotex Tampons Class Action Settlement was granted final approval by the court on July 22, 2020. Keep checking back and let us know when you receive a check in the comments section below or on our  Facebook page.


A $7 million class action settlement has been announced, ending allegations that U by Kotex tampons could unravel or come apart when inserted into women’s bodies.

Those who can benefit from the settlement include consumers who purchased U by Kotex tampons between March 8, 2013 and Nov. 19, 2019. Products covered by the settlement include U by Kotex Sleek Tampons, U by Kotex Fitness Tampons, U by Kotex Click Tampons, and U by Kotex Security Tampons in Regular, Super, or Super-Plus Absorbency.

Kimberly-Clark Worldwide Inc. was hit with a class action lawsuit in late 2019 by a consumer who said that U by Kotex tampon products caused infections, irritation, injuries, and other problems. In some cases, alleged the complaint, women had to seek medical attention to have the pieces removed.

The plaintiff claimed to have purchased several products in the U by Kotex line. She said that had she known that the tampons were “unfit to perform their intended purpose and were dangerous” she would not have purchased them.

“The Defect renders the Products unsuitable for their principal and intended purpose, and thus the Products are worthless at the point of sale,” alleged the U by Kotex tampons class action lawsuit. “For all of the Products that Defendant sold, the Defect is substantially likely to materialize during the useful life of the product.”

Indeed, just months before the class action lawsuit, a U by Kotex recall was issued after consumers reported the same problems of the products unraveling or coming apart when used.

According to the complaints, the tampons that unraveled were nearly impossible to remove. Some women even reported that the products unraveled while still in the packaging, before use.

CNN reported on the U by Kotex tampons recall issue, noting that a small number of users who were allegedly affected by the defective tampons reported that they had developed infections, injury, or irritations after using the products. CNN advises that symptoms of an infection may include nausea and vomiting, abdominal pain, vaginal injury, urogenital infections, and others. Reportedly, these symptoms were concerning enough to merit medical attention.

Dr. Adeeti Gupta, MD and gynecologist and founder of Walk in GNY Care of New York spoke to Glamour about the U by Kotex recall and the possible risks that come with it. She noted that the alleged defect was dangerous because an infection can occur when a foreign object such as a tampon is retained in the body and a patient can develop toxic shock syndrome.

The U by Kotex tampons recall reportedly comes after the medical community and lawmakers have increasingly questioned the safety of tampons in general. A range of chemicals are reportedly present in tampons, including pesticides, bleach, and fragrances, and these may impact a user’s health. The worry of this possibility is reportedly increased if a defective tampon becomes trapped in a user’s body for longer then intended. 

CNN Health reported that the U by Kotex recall affected certain products in the line produced between Oct. 7, 2016 and Oct. 16, 2018 that were distributed in the United States and Canada between Oct. 17, 2016 and Oct. 23, 2018. As a result of the recall, stores were advised to remove the product from the shelves.

The U by Kotex class action lawsuit alleged that the recall was insufficient, however. The complaint pointed out that Kimberly-Clark did not advertise a refund or return as a part of the U by Kotex recall effort. Instead, consumers were instructed to call the company’s customer service team and stop using the product, in addition to obtaining medical care for any symptoms.

“The recall was done so that Kimberly-Clark could claim it did the right thing in response to the Product Defect, when in fact the recall was calculated to protect Kimberly-Clark’s profits by ensuring as few returns as possible,” alleged the plaintiff.

Further, the company limited its recall to certain lot codes, noted the class action lawsuit; however, virtually the whole U by Kotex line was affected by the defect, contended the complaint. Indeed, the class action cited a number of complaints made online to the company that said that other U by Kotex products not included in the recall had fallen apart or unraveled upon use.

Kimberly-Clark has admitted no wrongdoing in the U by Kotex class action lawsuit, but has agreed to pay $7 million to end the allegations.

Under the terms of the settlement, Class Members are eligible to receive up to $30, as well as an additional cash benefit if they can provide proof of purchase. Class Members must submit a claim form online or by mail by Aug. 18, 2020 to be eligible.

Class Members who wish to opt out of or exclude themselves from the U by Kotex class action settlement must do so by July 6, 2020.

The final hearing is scheduled for July 20, 2020.

Who’s Eligible

Class Members include consumers who purchased U by Kotex tampons between March 8, 2013 and Nov. 19, 2019. Products covered by the settlement include U by Kotex Sleek Tampons, U by Kotex Fitness Tampons, U by Kotex Click Tampons, and U by Kotex Security Tampons in Regular, Super, or Super-Plus Absorbency.

Potential Award

Up to $30 without proof of purchase. An additional cash benefit can be claimed by Class Members with proof of purchase.

Proof of Purchase

Not required, but those who can provide receipts and/or product packaging that can identify the product covered by the class action settlement will receive a higher payout.

Claim Form

NOTE: If you do not qualify for this settlement do NOT file a claim.

Remember: you are submitting your claim under penalty of perjury. You are also harming other eligible Class Members by submitting a fraudulent claim. If you’re unsure if you qualify, please read the FAQ section of the Settlement Administrator’s website to ensure you meet all standards (Top Class Actions is not a Settlement Administrator). If you don’t qualify for this settlement, check out our database of other open class action settlements you may be eligible for.

Claim Form Deadline

8/18/2020

Case Name

Moore v. Kimberly-Clark Worldwide Inc., Case No. 19 L 0846, in the Circuit Court for the 20th Judicial Circuit, County of St. Clair, State of Illinois

Final Hearing

7/20/2020

Settlement Website
Claims Administrator

Moore v. Kimberly-Clark Worldwide Inc.
c/o Heffler Claims Group
P.O. Box 8612
Philadelphia, PA 19101-8612
(888) 484-0034

Class Counsel

L. Timothy Fisher
Yeremey Krivoshey
Blair E. Reed
BURSOR & FISHER PA

Defense Counsel

Christopher D. Dusseault
Heather L. Richardson
GIBSON DUNN & CRUTCHER LLP

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370 thoughts onU by Kotex Tampons Class Action Settlement

  1. Jamie says:

    Never received my postcard. Tried to contact them for replacement but can’t reach anybody by phone or email. Anybody else try to reach them for a replacement.

  2. HOLLY MARIE BLEVINS says:

    I got my postcard check and I cant cash it not where not even a bank will take it. There saying its fake. Cause there never postcard checks. And the fact that the back of the check has all kinds of stuff on it.

  3. RAY T says:

    MEN BUY TAMPONS FOR THERE GIRLFRIENDS, DAUGHTERS AND WIFE. DON,T YOU THINK?

    1. Melissa says:

      These men are embarrassment! They never bought no Tampons, just serial filers! Real men who actually bought /by the way embarrassment too/ feminine products would never claim lousy $16! Their wifes would file.

    2. L Costa says:

      Absolutely!!!! My husband bought me these shitty tampons instead of my usual brand and didn’t you know the damn thing came apart as I was removing it! Same shit different day. I just came across this lawsuit as I was looking up information about this happening to me. I see Kotex doesn’t care about their customers anymore than P&G and their Reliant shit tampons! They haven’t done anything to fix the epic failure this tampon brand is! I had to have the rest of this “Tampon” removed from my vagina before I got seriously ill or died! If my husband ever buys Kotex again it will be his balls!

  4. Melissa says:

    So many men filed for this Settlement! Most of them are fraudulent claimants who never bought Tampons, therefore reducing our payments!
    So shameless!

    1. Cry Me A River says:

      The lawyers are the real vultures here. They get millions usually

    2. Jilly says:

      Men have to get these product for their wifes other family members etc Its not a fraud that they filled them out ..

  5. Johanna says:

    Also received 16.15 I am in Ca postcard check took many tries to use my mobile banking ,now its on a hold until the 7th let’s hope it goes thru !

  6. Robin Mueller says:

    Got my 16.50 today i see on informed delivery. Hope mobile dep works today with me. Thanks y’all

  7. Screwed Twice by Kimberly-Clark says:

    I think the check Bounced.
    on 12/30, -$16.15
    Anybody else’s check bounced?

    1. lily says:

      No, not screwed by Kimberly Clerk, screwed by the administrator Heffler in PA for the check.

  8. Veronica says:

    Got mine but looks kind of sketch. Was anyone able to cash it?

    1. Tara says:

      How do u cash?

  9. Misha says:

    I just received my $16.15 in Texas!

  10. Sonia Collazo says:

    I also have problem on deposit the check by phone

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