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This settlement is closed!

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A U by Kotex tampons settlement has been reached to resolve claims surrounding the company's recall.

UPDATE 2: On Dec. 26, 2020, Top Class Actions viewers started receiving settlement checks from the U by Kotex class action settlement worth as much as $48.45. Congratulations to everyone who filed a claim and got PAID!

UPDATE: The U by Kotex Tampons Class Action Settlement was granted final approval by the court on July 22, 2020. Keep checking back and let us know when you receive a check in the comments section below or on our  Facebook page.


A $7 million class action settlement has been announced, ending allegations that U by Kotex tampons could unravel or come apart when inserted into women’s bodies.

Those who can benefit from the settlement include consumers who purchased U by Kotex tampons between March 8, 2013 and Nov. 19, 2019. Products covered by the settlement include U by Kotex Sleek Tampons, U by Kotex Fitness Tampons, U by Kotex Click Tampons, and U by Kotex Security Tampons in Regular, Super, or Super-Plus Absorbency.

Kimberly-Clark Worldwide Inc. was hit with a class action lawsuit in late 2019 by a consumer who said that U by Kotex tampon products caused infections, irritation, injuries, and other problems. In some cases, alleged the complaint, women had to seek medical attention to have the pieces removed.

The plaintiff claimed to have purchased several products in the U by Kotex line. She said that had she known that the tampons were “unfit to perform their intended purpose and were dangerous” she would not have purchased them.

“The Defect renders the Products unsuitable for their principal and intended purpose, and thus the Products are worthless at the point of sale,” alleged the U by Kotex tampons class action lawsuit. “For all of the Products that Defendant sold, the Defect is substantially likely to materialize during the useful life of the product.”

Indeed, just months before the class action lawsuit, a U by Kotex recall was issued after consumers reported the same problems of the products unraveling or coming apart when used.

According to the complaints, the tampons that unraveled were nearly impossible to remove. Some women even reported that the products unraveled while still in the packaging, before use.

CNN reported on the U by Kotex tampons recall issue, noting that a small number of users who were allegedly affected by the defective tampons reported that they had developed infections, injury, or irritations after using the products. CNN advises that symptoms of an infection may include nausea and vomiting, abdominal pain, vaginal injury, urogenital infections, and others. Reportedly, these symptoms were concerning enough to merit medical attention.

Dr. Adeeti Gupta, MD and gynecologist and founder of Walk in GNY Care of New York spoke to Glamour about the U by Kotex recall and the possible risks that come with it. She noted that the alleged defect was dangerous because an infection can occur when a foreign object such as a tampon is retained in the body and a patient can develop toxic shock syndrome.

The U by Kotex tampons recall reportedly comes after the medical community and lawmakers have increasingly questioned the safety of tampons in general. A range of chemicals are reportedly present in tampons, including pesticides, bleach, and fragrances, and these may impact a user’s health. The worry of this possibility is reportedly increased if a defective tampon becomes trapped in a user’s body for longer then intended. 

CNN Health reported that the U by Kotex recall affected certain products in the line produced between Oct. 7, 2016 and Oct. 16, 2018 that were distributed in the United States and Canada between Oct. 17, 2016 and Oct. 23, 2018. As a result of the recall, stores were advised to remove the product from the shelves.

The U by Kotex class action lawsuit alleged that the recall was insufficient, however. The complaint pointed out that Kimberly-Clark did not advertise a refund or return as a part of the U by Kotex recall effort. Instead, consumers were instructed to call the company’s customer service team and stop using the product, in addition to obtaining medical care for any symptoms.

“The recall was done so that Kimberly-Clark could claim it did the right thing in response to the Product Defect, when in fact the recall was calculated to protect Kimberly-Clark’s profits by ensuring as few returns as possible,” alleged the plaintiff.

Further, the company limited its recall to certain lot codes, noted the class action lawsuit; however, virtually the whole U by Kotex line was affected by the defect, contended the complaint. Indeed, the class action cited a number of complaints made online to the company that said that other U by Kotex products not included in the recall had fallen apart or unraveled upon use.

Kimberly-Clark has admitted no wrongdoing in the U by Kotex class action lawsuit, but has agreed to pay $7 million to end the allegations.

Under the terms of the settlement, Class Members are eligible to receive up to $30, as well as an additional cash benefit if they can provide proof of purchase. Class Members must submit a claim form online or by mail by Aug. 18, 2020 to be eligible.

Class Members who wish to opt out of or exclude themselves from the U by Kotex class action settlement must do so by July 6, 2020.

The final hearing is scheduled for July 20, 2020.

Who’s Eligible

Class Members include consumers who purchased U by Kotex tampons between March 8, 2013 and Nov. 19, 2019. Products covered by the settlement include U by Kotex Sleek Tampons, U by Kotex Fitness Tampons, U by Kotex Click Tampons, and U by Kotex Security Tampons in Regular, Super, or Super-Plus Absorbency.

Potential Award

Up to $30 without proof of purchase. An additional cash benefit can be claimed by Class Members with proof of purchase.

Proof of Purchase

Not required, but those who can provide receipts and/or product packaging that can identify the product covered by the class action settlement will receive a higher payout.

Claim Form

NOTE: If you do not qualify for this settlement do NOT file a claim.

Remember: you are submitting your claim under penalty of perjury. You are also harming other eligible Class Members by submitting a fraudulent claim. If you’re unsure if you qualify, please read the FAQ section of the Settlement Administrator’s website to ensure you meet all standards (Top Class Actions is not a Settlement Administrator). If you don’t qualify for this settlement, check out our database of other open class action settlements you may be eligible for.

Claim Form Deadline

8/18/2020

Case Name

Moore v. Kimberly-Clark Worldwide Inc., Case No. 19 L 0846, in the Circuit Court for the 20th Judicial Circuit, County of St. Clair, State of Illinois

Final Hearing

7/20/2020

Settlement Website
Claims Administrator

Moore v. Kimberly-Clark Worldwide Inc.
c/o Heffler Claims Group
P.O. Box 8612
Philadelphia, PA 19101-8612
(888) 484-0034

Class Counsel

L. Timothy Fisher
Yeremey Krivoshey
Blair E. Reed
BURSOR & FISHER PA

Defense Counsel

Christopher D. Dusseault
Heather L. Richardson
GIBSON DUNN & CRUTCHER LLP

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370 thoughts onU by Kotex Tampons Class Action Settlement

  1. CHRISTINE BALTIS says:

    My December check ($16.15) went through, got another one today for $7.64. Will let you all know if the bank accepts it or not.

    1. CHRISTINE BALTIS says:

      Update — the bottom of the new check says it is a 2nd check because of residual funds.

      1. CHRISTINE BALTIS says:

        Second check cleared the bank

        1. EL says:

          My bank told me that while they accept the check, it will take up to a week before it actually “clears” as things are not always as easy as it appears (has to go through the ACH clearing house, aka, Federal Banking). We could still be on the hook for NSF. I deposited mine on Aug 25 and will wait until a week has passed.

  2. Tlcb says:

    I’m curious as to what is going on with these checks. I have one showing as well in my Informed Delivery, but seeing many people post they are being returned for NSF, it’s not worth cashing. I did look at the actual site and found this:
    Please be advised that the check must be cashed or deposited within one hundred twenty (120) days of the date on the check, or by April 20, 2021, or it will expire and will not be reissued. If the check is not cashed or deposited by April 20, 2021, it will be deemed void. No further Settlement payment shall be made to you, and you will be deemed to have given up your right to any payment under the Settlement.
    So if they are just mailing them what’s really going on? Sounds like shady practice of whomever was suppose to distribute the claims?

    1. Blah says:

      I’ve read through some of the recent comments and I think I can explain what’s going on. For the first check it looks like some ppl deposited after April when the check already expired. Second, honestly mobile deposit is a crapshoot with these post card checks. Its a weird size so mb can have issues. For ppl going in branch, I’m sure tellers think its fake cuz they’ve never seen a check like this. So they refuse to even try. Your best bet is go to the ATM to deposit this.

      1. Hope this helps says:

        Well they don’t fit in the ATMs in my area but not sure f there are other types of ATMs in other areas.. So they make you go to the tellers to get them cashed. I went to my bank that has an actual teller in the window and had no problem.

      2. Jackson Doe says:

        These kinds of checks will not fit into my ATM. Also always get rejected for mobile depositing.

        1. Blah says:

          I didn’t know. my bank’s atm never has any issues with these type of checks.

      3. Terise says:

        No, tellers do not think it’s fake, or at least they shouldn’t. This is an “old school” style type of check that was normally used for refunds, rebates, etc. Think pre internet days. There shouldn’t be any problem with mobile banking because it will be looked at manually if for whatever reason the app is not reading it correctly.

  3. Freida says:

    Yo in the windy city $7.64

  4. Freida says:

    Has anyone received there check
    today how much is it

  5. Freida says:

    I have post card check today in informed mail I always cash them at currency exchange never had any problems

  6. Casey says:

    Can we start a class action lawsuits against the lawyers who issued the checks since it seems all the checks are bouncing?

    1. Kim says:

      I see it in my informed delivery. I hate to try to cash this and it doesn’t go through…

      1. Eliza Daily says:

        Ive got one in mine, too, but I thought we already got it months ago? Maybe it was just what they had leftover that they split between us? Either way, I’m not expecting much.

  7. Nayadez says:

    I deposited the check for $16.15 to my bank they sent it back saying it was rejected…the slap in the face is I’m being charged $12.00 for a returned check fee! ????

    1. Micka says:

      Same. Im so angry my bank literally stated their bank refused to pay it.

    2. Terise says:

      You waited too long to deposit it. Read the small print next time.

  8. Brooke says:

    So how do we cash our checks? Was this a bogus claim & they used our info to collect the money but never paid out??

  9. K. Rider says:

    I recieved a post card check for $16.15. Cannot cash it. Bogus is what the bank said??? WTH Top Class Actions????

  10. Joe Clark says:

    Received check for $16.15.. tried several times 2 deposit via mobile check deposit but it keeps getting rejected.. y?

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Please note: Top Class Actions is not a settlement administrator or law firm. Top Class Actions is a legal news source that reports on class action lawsuits, class action settlements, drug injury lawsuits and product liability lawsuits. Top Class Actions does not process claims and we cannot advise you on the status of any class action settlement claim. You must contact the settlement administrator or your attorney for any updates regarding your claim status, claim form or questions about when payments are expected to be mailed out.