Status: Final approval

Lucas, et al. v. Synchrony Bank

  • Deadline to file a claim: 03/30/2023
  • Proof of Purchase Required: No
  • Potential Individual Reward: $140 (estimated)
  • Total Settlement Amount: $2.6 million
  • Nationwide

Status: Final approval

Lucas, et al. v. Synchrony Bank

  • Deadline to file a claim: 03/30/2023
  • Proof of Purchase Required: No
  • Potential Individual Reward: $140 (estimated)
  • Total Settlement Amount: $2.6 million
  • Nationwide

Status: Final approval

Lucas, et al. v. Synchrony Bank

  • Deadline to file a claim: 03/30/2023
  • Proof of Purchase Required: No
  • Potential Individual Reward: $140 (estimated)
  • Total Settlement Amount: $2.6 million
  • Nationwide

Status: Final approval

Lucas, et al. v. Synchrony Bank

The settlement benefits consumers who received a call from Synchrony Bank or one of its agents using an artificial or prerecorded voice since Oct. 16, 2020, where the call concerned a Synchrony Bank account that didn’t belong to the call recipient.

  • Deadline to file a claim: 03/30/2023
  • Proof of Purchase Required: No
  • Potential Individual Reward: $140 (estimated)
  • Total Settlement Amount: $2.6 million
  • Nationwide

Status: Final approval

Lucas, et al. v. Synchrony Bank

Top Class Actions readers reported this settlement paying out $40.11 as of late January 2024.

  • Deadline to file a claim: 03/30/2023
  • Proof of Purchase Required: No
  • Potential Individual Reward: $140 (estimated)
  • Total Settlement Amount: $2.6 million
  • Nationwide

Top Class Actions  |  January 24, 2023

Category: Closed Class Actions

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This settlement is closed!

Please see what other class action settlements you might qualify to claim cash from in our Open Settlements directory!

Synchrony Bank customer service call center offices, representing the Synchrony Bank class action lawsuit settlement.
(Photo Credit: Nolichuckyjake/Shutterstock)

Updates:

  • Top Class Actions readers reported this settlement paying out $40.11 as of late January 2024.
  • Congratulations to everyone who filed a claim and got PAID!

  • A judge granted final approval for this class action settlement on April 25, 2023.
  • Let Top Class Actions know when you receive a check in the comments section below or on our Settlements & Payouts Facebook group.

Synchrony Bank will pay $2.6 million as part of a class action lawsuit settlement to resolve claims it violated federal telemarketing laws by placing calls to customers about accounts they didn’t own.

The settlement benefits consumers who received a call from Synchrony Bank or one of its agents using an artificial or prerecorded voice since Oct. 16, 2020, where the call concerned a Synchrony Bank account that didn’t belong to the call recipient.

Plaintiffs in the class action lawsuit accused Synchrony of placing calls to consumers without their consent regarding accounts that did not belong to them. These calls allegedly violated the federal Telephone Consumer Protection Act (TCPA).

Synchrony Bank operates private-label credit cards for retailers such as Verizon, Lowe’s and more.

Synchrony hasn’t admitted any wrongdoing but agreed to a $2.6 million class action lawsuit to resolve these TCPA allegations.

Under the terms of the Synchrony Bank settlement, class members can receive an equal share of the net settlement fund. 

According to the settlement website, payments are estimated to be between $35 and $140. However, exact payments will vary depending on the number of participating class members and the amount deducted for various fees and costs.

The deadline for exclusion and objection is March 15, 2023. 

The final approval hearing for the Synchrony Bank calls settlement is scheduled for April 25, 2023.

In order to receive settlement benefits, class members must submit a valid claim form by March 30, 2023.

Who’s Eligible

Consumers who received a call from Synchrony Bank or one of its agents using an artificial or prerecorded voice since Oct. 16, 2020, where the call concerned a Synchrony Bank account that didn’t belong to the call recipient

Potential Award

$140 (estimated)

Proof of Purchase

N/A

Claim Form

NOTE: If you do not qualify for this settlement do NOT file a claim.

Remember: you are submitting your claim under penalty of perjury. You are also harming other eligible Class Members by submitting a fraudulent claim. If you’re unsure if you qualify, please read the FAQ section of the Settlement Administrator’s website to ensure you meet all standards (Top Class Actions is not a Settlement Administrator). If you don’t qualify for this settlement, check out our database of other open class action settlements you may be eligible for.

Claim Form Deadline

03/30/2023

Case Name

Lucas, et al. v. Synchrony Bank, Case No. 4:21-cv-00070-PPS-JEM, in the U.S. District Court for the Northern District of Indiana

Final Hearing

04/25/2023

Settlement Website
Claims Administrator

Lucas v. Synchrony Bank Settlement Administrator
P.O. Box 6188
Novato, CA 94948-6788
844-591-0208

Class Counsel

Max S Morgan
THE WEITZ FIRM LLC

Anthony I Paronich
PARONICH LAW PC

Aaron D Radbil
GREENWALD DAVIDSON RADBIL PLLC

Defense Counsel

Julia B Strickland
Stephen J Newman
STROOCK & STROOCK & LAVAN LLP

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128 thoughts onSynchrony Bank pre-recorded calls $2.6M class action settlement

  1. HWrenn says:

    Has this claim been paid to claimants?

  2. Jessica Gregory says:

    I received a email stating my line of credit has been decreased based on the fact that my house was sold in February of this year. I have never heard of this happening before. I did have two late payments in January and February but have paid my balance in full 3 of the last 6 months. Is there a lawsuit regarding this issue. If so, I would like to be part of it!

  3. Audrey Wheeler says:

    Please add me to the list. Synchrony bank has charged me a $40 late fee six times. One was late, one! The others were early! I pay on the phone and write down when I pay and how much I pay. The website, Rocket, helped me see all of my supposed late payments. They did absolutely nothing for me!! They are purposely changing the dates of the payment due date so they can collect an extra $40. I am sure that I am not the only one. Absolutely appalling!

  4. Schavon Conway says:

    Add me I get called all day abound 4 times and they closed my account due to my credit score changing

  5. Fairel Mcfadden says:

    I have received several telemarking calls saying. I OWE THEM MONEY FROM PAYPAL ACCT. I HAVE NEVER APPLIED OR HAD A PAYPAL CREDIT CARD OR PURCHASED ANYTHING. THEY REPORTED IT TO CREDIT BUREAU. I CALLED THEM ND told them I had no card or never had one or made any purchases they took it off after 20 calls. Now they reported it as a lost or stolen card and hit my credit 60 pts. O had already mauled them copies oof paypal account. Showing 0 purchases and 0 balance. Now II have to start all over with a dispute and another 20 calls. What recourse do I have from this fraudulent abuse?

  6. Veronica Mckiney says:

    Just trying to understand the lawsuit, I receive on average 2 to 4 calls per day, Monday thru Friday starting about 8am. Never fails and they don’t always leave a message but it’s always prerecorded

  7. Estela crespo says:

    please add me

  8. Hazelean Brooks says:

    I got a bill from them that I know nothing about. Called them and told them . They tried their best to get my ss#. I didn’t give it to them.

    1. Brian says:

      Add him

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Please note: Top Class Actions is not a settlement administrator or law firm. Top Class Actions is a legal news source that reports on class action lawsuits, class action settlements, drug injury lawsuits and product liability lawsuits. Top Class Actions does not process claims and we cannot advise you on the status of any class action settlement claim. You must contact the settlement administrator or your attorney for any updates regarding your claim status, claim form or questions about when payments are expected to be mailed out.