Status: Final approval

Lucas, et al. v. Synchrony Bank

  • Deadline to file a claim: 03/30/2023
  • Proof of Purchase Required: No
  • Potential Individual Reward: $140 (estimated)
  • Total Settlement Amount: $2.6 million
  • Nationwide

Status: Final approval

Lucas, et al. v. Synchrony Bank

  • Deadline to file a claim: 03/30/2023
  • Proof of Purchase Required: No
  • Potential Individual Reward: $140 (estimated)
  • Total Settlement Amount: $2.6 million
  • Nationwide

Status: Final approval

Lucas, et al. v. Synchrony Bank

  • Deadline to file a claim: 03/30/2023
  • Proof of Purchase Required: No
  • Potential Individual Reward: $140 (estimated)
  • Total Settlement Amount: $2.6 million
  • Nationwide

Status: Final approval

Lucas, et al. v. Synchrony Bank

The settlement benefits consumers who received a call from Synchrony Bank or one of its agents using an artificial or prerecorded voice since Oct. 16, 2020, where the call concerned a Synchrony Bank account that didn’t belong to the call recipient.

  • Deadline to file a claim: 03/30/2023
  • Proof of Purchase Required: No
  • Potential Individual Reward: $140 (estimated)
  • Total Settlement Amount: $2.6 million
  • Nationwide

Status: Final approval

Lucas, et al. v. Synchrony Bank

Top Class Actions readers reported this settlement paying out $40.11 as of late January 2024.

  • Deadline to file a claim: 03/30/2023
  • Proof of Purchase Required: No
  • Potential Individual Reward: $140 (estimated)
  • Total Settlement Amount: $2.6 million
  • Nationwide

Top Class Actions  |  January 24, 2023

Category: Closed Class Actions

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This settlement is closed!

Please see what other class action settlements you might qualify to claim cash from in our Open Settlements directory!

Synchrony Bank customer service call center offices, representing the Synchrony Bank class action lawsuit settlement.
(Photo Credit: Nolichuckyjake/Shutterstock)

Updates:

  • Top Class Actions readers reported this settlement paying out $40.11 as of late January 2024.
  • Congratulations to everyone who filed a claim and got PAID!

  • A judge granted final approval for this class action settlement on April 25, 2023.
  • Let Top Class Actions know when you receive a check in the comments section below or on our Settlements & Payouts Facebook group.

Synchrony Bank will pay $2.6 million as part of a class action lawsuit settlement to resolve claims it violated federal telemarketing laws by placing calls to customers about accounts they didn’t own.

The settlement benefits consumers who received a call from Synchrony Bank or one of its agents using an artificial or prerecorded voice since Oct. 16, 2020, where the call concerned a Synchrony Bank account that didn’t belong to the call recipient.

Plaintiffs in the class action lawsuit accused Synchrony of placing calls to consumers without their consent regarding accounts that did not belong to them. These calls allegedly violated the federal Telephone Consumer Protection Act (TCPA).

Synchrony Bank operates private-label credit cards for retailers such as Verizon, Lowe’s and more.

Synchrony hasn’t admitted any wrongdoing but agreed to a $2.6 million class action lawsuit to resolve these TCPA allegations.

Under the terms of the Synchrony Bank settlement, class members can receive an equal share of the net settlement fund. 

According to the settlement website, payments are estimated to be between $35 and $140. However, exact payments will vary depending on the number of participating class members and the amount deducted for various fees and costs.

The deadline for exclusion and objection is March 15, 2023. 

The final approval hearing for the Synchrony Bank calls settlement is scheduled for April 25, 2023.

In order to receive settlement benefits, class members must submit a valid claim form by March 30, 2023.

Who’s Eligible

Consumers who received a call from Synchrony Bank or one of its agents using an artificial or prerecorded voice since Oct. 16, 2020, where the call concerned a Synchrony Bank account that didn’t belong to the call recipient

Potential Award

$140 (estimated)

Proof of Purchase

N/A

Claim Form

NOTE: If you do not qualify for this settlement do NOT file a claim.

Remember: you are submitting your claim under penalty of perjury. You are also harming other eligible Class Members by submitting a fraudulent claim. If you’re unsure if you qualify, please read the FAQ section of the Settlement Administrator’s website to ensure you meet all standards (Top Class Actions is not a Settlement Administrator). If you don’t qualify for this settlement, check out our database of other open class action settlements you may be eligible for.

Claim Form Deadline

03/30/2023

Case Name

Lucas, et al. v. Synchrony Bank, Case No. 4:21-cv-00070-PPS-JEM, in the U.S. District Court for the Northern District of Indiana

Final Hearing

04/25/2023

Settlement Website
Claims Administrator

Lucas v. Synchrony Bank Settlement Administrator
P.O. Box 6188
Novato, CA 94948-6788
844-591-0208

Class Counsel

Max S Morgan
THE WEITZ FIRM LLC

Anthony I Paronich
PARONICH LAW PC

Aaron D Radbil
GREENWALD DAVIDSON RADBIL PLLC

Defense Counsel

Julia B Strickland
Stephen J Newman
STROOCK & STROOCK & LAVAN LLP

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128 thoughts onSynchrony Bank pre-recorded calls $2.6M class action settlement

  1. Henrietta Lucas says:

    Please add me to the law suit, I was contacted by them so many times with harassment, in which they were quite
    unprofessional upon talking to them.

    1. Lisa Wilson says:

      Synchrony keeps sending me emails about an unpaid bill…the amount is wrong and they have not sent me a statement even though I called 2x and requested itemized bill. The representatives finally admitted that my 116 dollar bill was really 40 dollars. They still have not sent me an itemized bill. They have also sold my mom’s supposed debt and refused to send me itemized bill for her even after I mailed them copy of POA and letter of incapacity. Why don’t they have to send itemized statements???? I just filed answer of complaint to LNVN

      1. Mymie Mcclendo says:

        My friend call one who said that they were a Synomony Bank representative. She set up agree to pay. Do I have to pay them. They were overcharging me. I was not aware of there legal problem. I don’t want my credit destroyed.

  2. Colleen Kirk says:

    How do you find out if you received a settlement on this case?

  3. Patricia Lucas says:

    Get these calls all the time and wondering how they got my number
    Please add me

  4. ann ortiz says:

    I have them on several accounts add me

  5. Allison A Dewse says:

    Please add me. I’m so tired of getting calls from them!!

  6. Sharon Thomas says:

    Please add me to the suit. I have been receiving automated calls every day in March from so-called Synchrony with a number to call left on voicemail. I have tried to Block these calls but they keep coming through. I do have one Synchrony account, and they assure me they have not called me.

  7. Tavares Kornegay says:

    add me

    1. Katie Leah says:

      The calls from them for them caused my anxiety to worsen.

  8. Carol Davis says:

    Please add me!

  9. Harold chartrau says:

    Add me

  10. Christine Avila says:

    they opened a credit card I never authorized

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Please note: Top Class Actions is not a settlement administrator or law firm. Top Class Actions is a legal news source that reports on class action lawsuits, class action settlements, drug injury lawsuits and product liability lawsuits. Top Class Actions does not process claims and we cannot advise you on the status of any class action settlement claim. You must contact the settlement administrator or your attorney for any updates regarding your claim status, claim form or questions about when payments are expected to be mailed out.