USAA class action overview:
- Who: Plaintiff Gerardo Solana filed a class action lawsuit against the United Services Automobile Association.
- Why: The plaintiff claims USAA did not properly protect the personal information of customers from a data breach.
- Where: The USAA class action was filed in federal court in New York.
A new class action lawsuit claims the United Services Automobile Association (USAA) did not properly protect the personal information of clients, resulting in the recent USAA data breach.
The full USAA database was accessed between Dec. 20, 2022, and May 18, 2023, but clients did not receive notification that their data was compromised until June 26. The breach affected several thousand customers.
Plaintiff Gerardo Solano argues in the lawsuit that USAA should have done more to keep its customers’ information safe.
“Defendant disregarded the rights of plaintiff and the class members by intentionally, willfully, recklessly, or negligently failing to take and implement adequate and reasonable measures to ensure their (personally identifiable information) was safeguarded, failing to take available steps to prevent an unauthorized disclosure of data, and failing to follow applicable, required and appropriate protocols, policies and procedures regarding the encryption of data, even for internal use,” the USAA data breach class action claims.
USAA should have encrypted data, deleted from databases, kept access off internet, class action claims
The company should have encrypted the personal data of clients and deleted personal information that it no longer needed from its databases before the data breach, the class action contends.
USAA also should have prevented that data from being available via the internet or its website, the class action says. Once Social Security numbers are compromised, like they were in the USAA data breach, there is no easy way to resolve the issue or change the number to protect customers from future identity theft issues, the plaintiff contends.
In October, USAA agreed to a now-closed class action lawsuit settlement to resolve claims it failed to include sales tax in total loss payments to Ohio policyholders.
The settlement benefitted Ohio USAA policyholders who submitted a total loss claim to United Services Automobile Association, USAA Casualty Insurance Co., USAA General Indemnity Co. and/or Garrison Property and Casualty Insurance Co.
Do you have USAA insurance? Let us know in the comments.
The plaintiff is represented by Rachel Dapeer of Dapeer Law PA and Manuel Hiraldo of Hiraldo PA.
The USAA class action lawsuit is Solana v. United Services Automobile Association, Case No. 1:23-cv-06793, in the U.S. District Court for the Eastern District of New York.
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362 thoughts onUSAA class action claims thousands affected by data breach
Add me please been with them for 14 years
my fathervwas killed while riding a bycycle in florida i got an unfair claim i feel so sad becuz i feel like who ever did my claim was a fraud and i was breached
We have been military usaa members since 1974, why were we not included in this lawsuit automatically?? We also lived in Ohio and 30 other places.
Count me in. USAA knows my family does not trust them and I do not trust them to be adequately honest with when and how much of my data they have leaked. They can’t even manage the data they need, but BOY HOWDY is it you a person with feet on the ground’s fault if you don’t give it to them RIGHT NOW. This is especially egregious, quite so for a bank and insurer, but ultimately, unsurprising. I literally attempted to give them a corrected mailing address in the app, considering they send me those ANNOYING “Hey, we saw you moved” notices ALREADY, not to mention how I updated my physical address over the phone in October 2022. Neither of those changes have manifested. They do not want my correct mailing address. They want me to enter a directional indicator on a PO Box.
My wife received her notice last week, mine was received today. We were both affecredby the data breach. Count us in.
Please add me to the USAA lawsuit
Please add me to the USAA lawsuit.
yep, I was low balle’d and then claim reduced by a “3rd party review”
Please add ne
need info on how to join, my account was breached and was not notified. nor was USAA’s statement about the breach even remotely accurate regarding the extent of the breach or how many accounts and the data that was taken.