Status: In progress

Gray, et al. v. Amtel LLC d/b/a Connectivity Source

T-Mobile retailer Amtel allegedly failed to adequately safeguard current and former employees’ personal identifiable information, leaving it vulnerable to cybercriminals.

  • Deadline to file a claim: TBD
  • Proof of Purchase Required: No
  • Potential Individual Reward: TBD
  • Total Settlement Amount: TBD
  • States Involved

Anne Bucher  |  June 14, 2023

Category: Cellphones

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Close up of T-Mobile signage, representing the T-mobile data breach.
(Photo Credit: Michael Candelori/Shutterstock)

T-Mobile data breach class action lawsuit overview:

  • Who: Plaintiff Samantha Gray has filed a class action lawsuit against T-Mobile retailer Amtel LLC d/b/a Connectivity Source.
  • Why: Amtel allegedly failed to adequately safeguard current and former employees’ personal identifiable information, leaving it vulnerable to cybercriminals.
  • Where: The class action lawsuit was filed in Texas federal court.
  • What are my options: Try Kroger Wireless as an alternative to Amtel.

A T-Mobile retailer failed to implement adequate data security practices, leaving its systems vulnerable to a cyberattack that potentially affected thousands of consumers, a class action lawsuit alleges.

Plaintiff Samantha Gray filed the T-Mobile data breach class action lawsuit against Amtel LLC d/b/a Connectivity Source June 1 in Texas federal court.

Gray says she is a former Amtel employee, and received a letter dated May 23 from the company notifying her that her information may have been compromised in a T-Mobile data breach.

Information compromised in the T-Mobile data breach reportedly included current and former employees’ full names and Social Security numbers, personally identifiable information (PII) that can be used for identity theft.

Information stolen in T-Mobile data breach may be for sale on dark web, plaintiff says

Gray believes that her PII is for sale on the dark web “because that is the modus operandi of cybercriminals,” the class action lawsuit says.

Cybercriminals are willing to pay for PII because the sensitive data can be used to commit identity theft, Gray notes. She says that Social Security numbers are particularly bad to have stolen because they are difficult to change and can be used to commit a wide variety of fraud and identity theft.

She says that she would not have entrusted Amtel with her PII if she had known the company would not adequately protect her sensitive data.

The T-Mobile data breach letter reportedly offers 12 months of identity monitoring services, but Gray claims this offer is “wholly inadequate” because data breach victims “commonly face multiple years of ongoing identity theft, medical and financial fraud, and it entirely fails to provide sufficient compensation for the unauthorized release and disclosure of plaintiff’s and class members’ PII.”

Gray asserts that the T-Mobile data breach could have been prevented if Amtel had properly encrypted or protected the equipment and computer files that contained PII.

The T-Mobile class action lawsuit asserts claims for negligence, negligence per se, breach of implied contract, unjust enrichment, and public disclosure of private facts.

T-Mobile has already reportedly been affected by at least two other data breaches this year. In April, the company sent a letter to customers notifying them that hackers accessed PII of more than 800 customers.

Were you affected by the T-Mobile data breach? Tell us about your experience in the comments!

Gray is represented by Joe Kendall of Kendall Law Group PLLC and Gary M. Klinger of Milberg Coleman Bryson Phillips Grossman PLLC.

The T-Mobile data breach class action lawsuit is Samantha Gray, et al. v. Amtel LLC d/b/a Connectivity Source, Case No. 4:23-cv-00546-P, in the U.S. District Court for the Northern District of Texas, Fort Worth Division.


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313 thoughts onT-Mobile retailer suffers data breach affecting potentially thousands of customers

  1. Heather A Flores says:

    Pls add me

  2. Felicia Razo says:

    Yes this TMobile had breached the privacy act and allowed hackers to get into my private personal infos included pHone numbers that had me became victimized by scammers. I lost lot of money to scammers who and somehow managed tricked me into think who say they are and left me mental and emotional distress of suffering of fund loss and overwhelmed with huge debts on my shoulder. TMobile did not do anything to protect my private phone numbers on my phone to anyone that I never give to but recieved the texts from scammers had me suffering to their big advantage of got my infos that I wasn’t aware of.

  3. Stephen J Gauna McCorry says:

    Identity stolen. Has been a horrible experience. People have stolen my driver’s identity and racked up thousands of dollars from multiple store credit cards that were opened. They have tried to purchase several cars in my name. Much more, and to top it off, they tried to open new TMobile accounts in my name and order new phones to be sent to them. Such a nightmare.

    1. Felicia Razo says:

      Very true yes nightmares everytime I changed my phone number when I brought new phone. Same hacker/scammer still got thru my new numbers that I barely give out yet that destroyed my trust in TMobile/Tmetro. I’m still with Tmetro to stay connected with ACP. It does affect me to reconsider to change the pH service for better protection against hacker/scammer

  4. Adrien E says:

    I switched from T-mobile recently and this legal pursuit makes a lot of sense. Constantly receiving phishing calls when I was a customer and general bad experience with no cyberprotection.

  5. Patricia Smith says:

    Add me I have had data breach in past probably now too and the network is unreliable too

  6. Michelle Green says:

    My SS# was found on the Dark Web with a data breach with T-Mobile

    1. kacee stewart says:

      Mine too. Never got the settlement money. Not a dime.

  7. Doreen Waller says:

    This is crazy. How can T-mobile stay in business with all of these hacks, please add me

  8. Maggie Shelton says:

    I’m a T-MOBILE customer please add me!!

  9. Gina Rizzo says:

    I have a lot of harassing phone calls

  10. SHARON GENTLE says:

    I have T-Mobile add me

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