Status: In progress

Gray, et al. v. Amtel LLC d/b/a Connectivity Source

T-Mobile retailer Amtel allegedly failed to adequately safeguard current and former employees’ personal identifiable information, leaving it vulnerable to cybercriminals.

  • Deadline to file a claim: TBD
  • Proof of Purchase Required: No
  • Potential Individual Reward: TBD
  • Total Settlement Amount: TBD
  • States Involved

Anne Bucher  |  June 14, 2023

Category: Cellphones

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Close up of T-Mobile signage, representing the T-mobile data breach.
(Photo Credit: Michael Candelori/Shutterstock)

T-Mobile data breach class action lawsuit overview:

  • Who: Plaintiff Samantha Gray has filed a class action lawsuit against T-Mobile retailer Amtel LLC d/b/a Connectivity Source.
  • Why: Amtel allegedly failed to adequately safeguard current and former employees’ personal identifiable information, leaving it vulnerable to cybercriminals.
  • Where: The class action lawsuit was filed in Texas federal court.
  • What are my options: Try Kroger Wireless as an alternative to Amtel.

A T-Mobile retailer failed to implement adequate data security practices, leaving its systems vulnerable to a cyberattack that potentially affected thousands of consumers, a class action lawsuit alleges.

Plaintiff Samantha Gray filed the T-Mobile data breach class action lawsuit against Amtel LLC d/b/a Connectivity Source June 1 in Texas federal court.

Gray says she is a former Amtel employee, and received a letter dated May 23 from the company notifying her that her information may have been compromised in a T-Mobile data breach.

Information compromised in the T-Mobile data breach reportedly included current and former employees’ full names and Social Security numbers, personally identifiable information (PII) that can be used for identity theft.

Information stolen in T-Mobile data breach may be for sale on dark web, plaintiff says

Gray believes that her PII is for sale on the dark web “because that is the modus operandi of cybercriminals,” the class action lawsuit says.

Cybercriminals are willing to pay for PII because the sensitive data can be used to commit identity theft, Gray notes. She says that Social Security numbers are particularly bad to have stolen because they are difficult to change and can be used to commit a wide variety of fraud and identity theft.

She says that she would not have entrusted Amtel with her PII if she had known the company would not adequately protect her sensitive data.

The T-Mobile data breach letter reportedly offers 12 months of identity monitoring services, but Gray claims this offer is “wholly inadequate” because data breach victims “commonly face multiple years of ongoing identity theft, medical and financial fraud, and it entirely fails to provide sufficient compensation for the unauthorized release and disclosure of plaintiff’s and class members’ PII.”

Gray asserts that the T-Mobile data breach could have been prevented if Amtel had properly encrypted or protected the equipment and computer files that contained PII.

The T-Mobile class action lawsuit asserts claims for negligence, negligence per se, breach of implied contract, unjust enrichment, and public disclosure of private facts.

T-Mobile has already reportedly been affected by at least two other data breaches this year. In April, the company sent a letter to customers notifying them that hackers accessed PII of more than 800 customers.

Were you affected by the T-Mobile data breach? Tell us about your experience in the comments!

Gray is represented by Joe Kendall of Kendall Law Group PLLC and Gary M. Klinger of Milberg Coleman Bryson Phillips Grossman PLLC.

The T-Mobile data breach class action lawsuit is Samantha Gray, et al. v. Amtel LLC d/b/a Connectivity Source, Case No. 4:23-cv-00546-P, in the U.S. District Court for the Northern District of Texas, Fort Worth Division.


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313 thoughts onT-Mobile retailer suffers data breach affecting potentially thousands of customers

  1. Latheshia g says:

    Add me

  2. Susie Welch says:

    Wow, T-Mobile is very deceptive. I have Metro by T-Mobile. They sent me back and forth between the two of them. I had to take serious steps dealing with them. Until T-Mobile got caught in a deceptive Lie.

    1. Alberta Chalmers says:

      Add me Yes I am a customer and was affected

      1. Edna George says:

        Me& my wife Delois George,

  3. Crystal says:

    Add me

  4. Lynn Brandau says:

    We were involved in the first 2 breaches of T Mobile and my ohone still has weird sites on it. We are no l9ng with nor would recommend T Mobile because of their deceptive practices. Our bill February 16 2023 was 611, on April 3rd 2023 again they interrupted service and I demandedvthe close our account. They refused. They also refused to unlock the phone I used for 5 years. On April 3, 2 hours after speaking to customer service in the Philippines, our bill went up $400 Total ten was over $1400.00. We just got a final bill yesterday fir $2485. Crooks!

  5. La Kendra E Shephard says:

    Add me

  6. Kayla Townsend says:

    add me, I have been a member of t-mobile since 2018 and I have been affected before by data breechs

  7. Octavia D. Lovett says:

    IM A T MOBILE CUSTOMER WHO’S INFO HAS BEEN EXPOSED WITH NO REMEDY FOR THE FIRST OR SECOND DATA BREACH

  8. Stephanie Gonzalez says:

    I have been notified after being involved in the first data breech, with their identity monitoring my social security and drivers license have been stolen on black web again. This is beyond me as I’ve been fighting for six years about this and can’t get help.

  9. Glenda H says:

    Oh no! I switched from Cricket because of THEIR cyberattack. My accounts got hacked, money taken out using the I consider trouble, Zelle app. (I saw on another website this happened a couple days later to someone else, in FL. Of course Zelle washes their hands. Cricket wont own up to their part. I suspect they are not monitoring their employees as my phone suddenly shuts off after I spoke with a foreign speaking female (spanish). Customer Svc Im told in fl. I found an unknown IP address where they supposedly tried to access my email address-Shown to be in Hollywood, FL. Ive been in FL, and you would think you are in a different country. Tried another of account of mine from a different bank trying to use Zelle to trf to a gmail account. Class action should be done on Cricket Wireless, weak system, and Zelle.

  10. Tamiko Harris-Morrison says:

    I need answer. I have been different lawsuit. Some I still haven’t received my payment. You all still add more. Where is the payment from the close case. Yes some I have received other contact other in emails know response. What are they run scheme under your network. I’m confused I haven’t seen dime bigger lawsuit. Help and other understand. You keep add name no money. Lies with payment stop it. It’s deadlines they need to use it not extend. Explain or just help lawyers get rich scheme. Just explain!!! It’s. Not Fair to people who use their personal information to benefit you all that’s not right.

    1. Cynthia Meade says:

      Ad me also t-mobile customer going through the same problems

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