Jon Styf  |  December 28, 2023

Category: Data Breach
Close up of Mr. Cooper signage, representing the Mr. Cooper data breach class action lawsuit.
(Photo Credit: Around the World Photos/Shutterstock)

Mr. Cooper lawsuit overview: 

  • Who: Mr. Cooper is facing a class action lawsuit after a data breach that impacted 14.6 million customers’ personal information.
  • Why: Mr. Cooper did not do enough to protect customers’ data and is therefore responsible for allowing that data to be nefariously accessed, the Mr. Cooper lawsuit claims.
  • Where: The Mr. Cooper lawsuit was filed in federal court in Dallas, Texas.

Mr. Cooper is facing a class action lawsuit claiming that it did not provide the proper protection to avoid a data breach that impacted 14.6 million customers’ personal information.

It is the second class action lawsuit accusing the mortgage corporation of not doing enough to protect the personally identifiable information (PII) of its customers in another recent class action lawsuit.

The data breach involved customers’ names, addresses, phone numbers, Social Security numbers, dates of birth and bank account numbers being accessed.

“Defendants claim that ‘[k]eeping financial information is one of [their] most important responsibilities[,]’ and ‘customer service, trust and confidence is a high priority,’ the new Mr. Cooper lawsuit says. “Despite these outward assurances, Defendants failed to adequately safeguard plaintiff’s and class members’ highly sensitive private information that it collected and maintained.”

Data thieves have information to wreak havoc on Mr. Cooper customers

Enough information was stolen that the data thieves could fraudulently open new financial accounts, take out loans, obtain medical services, gain government benefits or file fraudulent tax returns, the new Mr. Cooper lawsuit claims.

Even the class members who have not yet been subjected to identity theft are at an “an immediate and heightened risk of all manners of identity theft,” the Mr. Cooper lawsuit claims.

The class has claimed Mr. Cooper is guilty of negligence, breach of implied contract, was unjustly enriched and breached its fiduciary duty.

Was your data accessed in the Mr. Cooper data breach? Let us know in the comments.

The plaintiff is represented by Joe Kendall of Kendall Law Group PLLC along with Gary Klinger of Milberg Coleman Bryson Phillips Grossman PLLC and both James J. Pizzirusso and Steven M. Nathan of Hausfeld LLP.

The Mr. Cooper class action lawsuit is Garrigo v. Nationstar Mortgage LLC d/b/a Mr. Cooper, et al., Case No. 3:23-cv-02842-L, in the U.S. District Court for the Northern District of Texas Dallas Division.


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1,714 thoughts onSecond class action lawsuit filed over Mr. Cooper data breach

  1. Derek Harmon says:

    I’m customer of Mr.Cooper

  2. Y Robles says:

    I received a letter too. Please include me in your list.

  3. Kathleen Wemlinger says:

    My husband and I currently have our mortgage with Mr. Cooper. We received a notice in the mail from them that our data has been breached. Interested in joining a class action lawsuit if one is filed.

  4. Debi Bartholomew says:

    My husband and I both received letters from Mr Cooper stating that our information had been obtained in the data breach. Please include me in this class action lawsuit.

  5. ZB says:

    Please contact me if this becomes class action

  6. William Spalding says:

    I was contacted by Mr cooper after the data breech and would like to join.

  7. Skylar Krchma says:

    My mortgage is with Mr Cooper and I received a letter from them stating that my data was impacted by this.

  8. Barbara Kamp Pellegrini says:

    I am a past customer of Nationstar and would lie to take part in the lawsuit. There is no way that I would be able to be tracked down using email addresses or an address I was using at the time. All my emails have changed, etc. Also, the name on the account would have been Barbara Kamp or Barbara Pellegrini

  9. Christopher Hunt says:

    I have a mortgage with Mr. Cooper

  10. Sherrie Miller says:

    I have a mortgage with Mr Cooper now Roundpoint and received a letter of data breach. I’m interested

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