Anne Bucher  |  July 17, 2015

Category: Consumer News

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TracFone Straight TalkConsumers who purchased a Straight Talk, Net10, Simple Mobile or Telcel America wireless service plan that was advertised as including “unlimited data” but had their data throttled may be receiving checks in the mail within the next few months from a class action settlement.

According to a post on the TracFone settlement website, the class action settlement will become effective on Aug. 1, 2015 and checks will be mailed by Oct. 20, 2015.

TracFone Wireless was hit with a class action lawsuit back in 2013, which alleged it advertised its prepaid “Straight Talk” cell phone plans as having unlimited data without informing customers that their data access would be limited and subject to “throttling” or termination. According to the TracFone class action lawsuit, customers who complained about the data cap were told only that they had “misused” their data plans but were not provide with further explanation.

The Federal Trade Commission also filed a lawsuit against TracFone for allegedly misleading customers about its unlimited data plans since 2009. In January, TracFone agreed to settle the FTC lawsuit and provide refunds to consumers. An estimated 8 million TracFone users may qualify for benefits under the terms of the settlement.

The $40 million TracFone Straight Talk class action settlement received final approval from a California federal judge on July 2, over objections from a Class Member who thought the deal unfairly burdened potential claimants by requiring them to contact TracFone to find out if they had been affected by the alleged data throttling.

The plaintiffs urged the judge to approve the settlement despite the objections. According to their motion in support of the TracFone class action settlement, Class Members who filed claims are expected to receive between $16 and $65, depending on how their cell phone service was affected by the alleged throttling.

The deadline to file a claim for the TracFone unlimited data settlement passed on June 19, 2015.

More information about the status of the TracFone refunds can be found at www.PrepaidPhoneRefund.com.

The Class is represented by Michael W. Sobol, Roger N. Heller and Nicole D. Sugnet of Lieff Cabraser Heimann & Bernstein LLP, Daniel M. Hattis and Kirill M. Devyatov of Hattis Law, and John A. Yanchunis and J. Andrew Meyer of Morgan & Morgan Complex Litigation Group PA.

The TracFone Unlimited Data Class Action Lawsuit is In re: TracFone Unlimited Service Plan Litigation, Case No. 13-cv-003440, in the U.S. District Court for the Northern District of California.

UPDATE: Settlement Checks were mailed out to Class Members starting on Mar. 22, 2016 through Mar. 29, 2016. According to the Settlement Administrator, Class Members must cash their refund checks no later than July 20, 2016.

UPDATE: On Mar. 26, 2016, Top Class Actions readers have started receiving settlement checks! If you filed a claim for the TracFone “unlimited” data class action settlement, keep an eye on your mailbox because checks are on the way!

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77 thoughts onTracFone Straight Talk Class Action Settlement Update

  1. Candace Ebeling says:

    Where would Ieven cash this $15.11 check?

  2. brooke y. says:

    still haven’t received my check. called the number no options to check on the status.

  3. s berry says:

    Filed a claim (2 claims).Where do U call to check on my claim,have not recieved check.

  4. Scott Ringhiser says:

    Check for $15.11 stupid

  5. rae says:

    Yeah, not too much to worry about..they r so low, while lawyers t getting rich off on this we were the ones who suffered be for yes with straight talk!

  6. rae says:

    Well, I thought it was going to b a good lump sum, but I was wrong..$24, is all I got!

  7. Evelyn Scarlett says:

    Well isn’t this just hunky dory? I’ve had straight talk for a few years now and never knew a thing about this until last weekend when my ex-daughter in-law received a check for having a straight talk phone for her kids for just a few months. She said she received papers but never filled them out yet received a check. I never received any information on this so I didn’t receive crap. Guess they don’t appreciate my business. Maybe it’s time to change carriers.

  8. Top Class Actions says:

    UPDATE 2: On Mar. 26, 2016, Top Class Actions readers have started receiving settlement checks! If you filed a claim for the TracFone “unlimited” data class action settlement, keep an eye on your mailbox because checks are on the way!

  9. Top Class Actions says:

    UPDATE: Settlement checks were mailed out to Class Members starting on Mar. 22, 2016 through Mar. 29, 2016. According to the settlement administrator, Class Members must cash their refund checks no later than July 20, 2016.

  10. Andy Adams says:

    I meant to say they put down my last name wrong so I can’t even cash my $15 check

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