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Consumers who purchased a Straight Talk, Net10, Simple Mobile or Telcel America wireless service plan that was advertised as including “unlimited data” but had their data throttled may be receiving checks in the mail within the next few months from a class action settlement.
According to a post on the TracFone settlement website, the class action settlement will become effective on Aug. 1, 2015 and checks will be mailed by Oct. 20, 2015.
TracFone Wireless was hit with a class action lawsuit back in 2013, which alleged it advertised its prepaid “Straight Talk” cell phone plans as having unlimited data without informing customers that their data access would be limited and subject to “throttling” or termination. According to the TracFone class action lawsuit, customers who complained about the data cap were told only that they had “misused” their data plans but were not provide with further explanation.
The Federal Trade Commission also filed a lawsuit against TracFone for allegedly misleading customers about its unlimited data plans since 2009. In January, TracFone agreed to settle the FTC lawsuit and provide refunds to consumers. An estimated 8 million TracFone users may qualify for benefits under the terms of the settlement.
The $40 million TracFone Straight Talk class action settlement received final approval from a California federal judge on July 2, over objections from a Class Member who thought the deal unfairly burdened potential claimants by requiring them to contact TracFone to find out if they had been affected by the alleged data throttling.
The plaintiffs urged the judge to approve the settlement despite the objections. According to their motion in support of the TracFone class action settlement, Class Members who filed claims are expected to receive between $16 and $65, depending on how their cell phone service was affected by the alleged throttling.
The deadline to file a claim for the TracFone unlimited data settlement passed on June 19, 2015.
More information about the status of the TracFone refunds can be found at www.PrepaidPhoneRefund.com.
The Class is represented by Michael W. Sobol, Roger N. Heller and Nicole D. Sugnet of Lieff Cabraser Heimann & Bernstein LLP, Daniel M. Hattis and Kirill M. Devyatov of Hattis Law, and John A. Yanchunis and J. Andrew Meyer of Morgan & Morgan Complex Litigation Group PA.
The TracFone Unlimited Data Class Action Lawsuit is In re: TracFone Unlimited Service Plan Litigation, Case No. 13-cv-003440, in the U.S. District Court for the Northern District of California.
UPDATE: Settlement Checks were mailed out to Class Members starting on Mar. 22, 2016 through Mar. 29, 2016. According to the Settlement Administrator, Class Members must cash their refund checks no later than July 20, 2016.
UPDATE: On Mar. 26, 2016, Top Class Actions readers have started receiving settlement checks! If you filed a claim for the TracFone “unlimited” data class action settlement, keep an eye on your mailbox because checks are on the way!
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77 thoughts onTracFone Straight Talk Class Action Settlement Update
I filed two separate claims ( as instructed by the email I received ) back in 2014. I still have not received any communication about this suit. I had 2 separate St phones with the $45 “unlimited” service since 2010. I have my claim #’s. How do I find out what is happening in my particular case?
I haven’t heard anything from anyone n I filed in April 2015. My phone has been off since 2014. My name is Frieda Blackman.
Just got my check in the mail today. 567$. They gave me a quarter of the money spent of services for last 4 years. Holla back. Pay day. I’m so happy I got ST
How did u get your check so early? They told me they not mailing checks till april 9th
No refund yet ?
none here in KY
Lets stand against Tracfone and their LIKE… and sue the crap out of them.. into none existence!
Tracfone Coporate has cheated all Americans.. with offshore (CS) Customer Service – 3rd Worlders who only dream of having a piece of what Americans have today. These CS people have portions of our most valuable asset.. our Identities.. further.. these Strangers have access to placing notes for/against us and creating yet another tangent of Personal Data to attack/create another ME! These 3rd Worlders get a paycheck.. and want more.. and dont give a crap in the end as to Good/Bad CS.. really!
I would call to complain about the crappy internet service and a live person would answer the phone and say ” I’m sorry sir let me transfer you over to our customer service department ” and it would be a recording saying some bull about what I should have expected. I left the nastiest message stating to them they are wrong for selling supposedly unlimited data and cutting people off just after two weeks in the month.
I believe I filed and had the $45 unlimited straight talk for 4.5 yrs so I’d like to find out where I stand in all of this. Thank you for your time sincerely Brandon Lewis
my condolences on the death of your sons…
My sons 3 month old phone died 11/11 and he was told he would get a replacement in 2 business days. Every phone conversation in the Philippines lasted 2 hours and every other day through 12/18 I was told I would have the phone in 2 days. They never planned on sending one. After 60 days you lose your phone number. My local Atty Generals office advised I should file a complaint with the Fla. Atty. Generals office as that is where their corporate office is. The online form is simple and although each claim may be a small claims complaint if they receive the thousands of complaints for what they are doing to all of us, they will listen. Please go to the Fla. Attorney Generals website and fill out the complaint form. The scam is still going on regardless of the $40 million fine they received in Feb. for cutting off peoples service and messing with their phones. This is all premeditated – called throttling.