Anne Bucher  |  July 17, 2015

Category: Consumer News

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TracFone Straight TalkConsumers who purchased a Straight Talk, Net10, Simple Mobile or Telcel America wireless service plan that was advertised as including “unlimited data” but had their data throttled may be receiving checks in the mail within the next few months from a class action settlement.

According to a post on the TracFone settlement website, the class action settlement will become effective on Aug. 1, 2015 and checks will be mailed by Oct. 20, 2015.

TracFone Wireless was hit with a class action lawsuit back in 2013, which alleged it advertised its prepaid “Straight Talk” cell phone plans as having unlimited data without informing customers that their data access would be limited and subject to “throttling” or termination. According to the TracFone class action lawsuit, customers who complained about the data cap were told only that they had “misused” their data plans but were not provide with further explanation.

The Federal Trade Commission also filed a lawsuit against TracFone for allegedly misleading customers about its unlimited data plans since 2009. In January, TracFone agreed to settle the FTC lawsuit and provide refunds to consumers. An estimated 8 million TracFone users may qualify for benefits under the terms of the settlement.

The $40 million TracFone Straight Talk class action settlement received final approval from a California federal judge on July 2, over objections from a Class Member who thought the deal unfairly burdened potential claimants by requiring them to contact TracFone to find out if they had been affected by the alleged data throttling.

The plaintiffs urged the judge to approve the settlement despite the objections. According to their motion in support of the TracFone class action settlement, Class Members who filed claims are expected to receive between $16 and $65, depending on how their cell phone service was affected by the alleged throttling.

The deadline to file a claim for the TracFone unlimited data settlement passed on June 19, 2015.

More information about the status of the TracFone refunds can be found at www.PrepaidPhoneRefund.com.

The Class is represented by Michael W. Sobol, Roger N. Heller and Nicole D. Sugnet of Lieff Cabraser Heimann & Bernstein LLP, Daniel M. Hattis and Kirill M. Devyatov of Hattis Law, and John A. Yanchunis and J. Andrew Meyer of Morgan & Morgan Complex Litigation Group PA.

The TracFone Unlimited Data Class Action Lawsuit is In re: TracFone Unlimited Service Plan Litigation, Case No. 13-cv-003440, in the U.S. District Court for the Northern District of California.

UPDATE: Settlement Checks were mailed out to Class Members starting on Mar. 22, 2016 through Mar. 29, 2016. According to the Settlement Administrator, Class Members must cash their refund checks no later than July 20, 2016.

UPDATE: On Mar. 26, 2016, Top Class Actions readers have started receiving settlement checks! If you filed a claim for the TracFone “unlimited” data class action settlement, keep an eye on your mailbox because checks are on the way!

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77 thoughts onTracFone Straight Talk Class Action Settlement Update

  1. Koda Bear says:

    Well, its now 2023 and all 3 phones in our house are staright talk 55 unlimited plans and twice they have said our data was used up the day after we applied new minutrs. We called, and the markeyer that barely speaks clear english insists that the data we just installed was from the prior months plan( which we just added a day earlier then due date), then asks for the activation code number of the refill card, put us on hold for 20, minutes ,then comes back on and says its and old card even when when sent the walmart reciept as proof to him. We have had to get new phones twice now for all of us, because the phones after we went ahead and added more minutes (twice)would not ring, recieve messages/emails, or even signal! This law suit neefs to be brought back again- WHO IS MONITORING STRAIGHT TALK TO BE SURE THEY ARENT JUST VERBALLY COMPLYING?!

  2. Dianne forward says:

    Ya straight talk dose still money out bank and had done 4days ago

  3. Christina hodges says:

    I see this was done in 2013 its now 2018 and my sons phone witch has the 55 unlimited data plan was just cut off for using too much data when i bought the card it said UNLIMITED data but when i called them cause his phone was cut off they said unlimited only up to 60gb how is that unlimited can u please help me

    1. Tabitha Tate says:

      Every two months in 2019 they mess my phone up. Heck I’ll have just refiled 55 unlimited had full bars lte 4g and for 2 week would not connect when I called several time they say check it ok it works hang up and nothing. Also they turn data off when it says 2g after the unlimited runs out . well 2g is not no connection .

    2. mr murillo says:

      March/27/2021

      I have been using straight talk since 4 years ago.
      I report Phishing to Apple
      microsoft ,my bank and , google.
      straight talk has been taking my personal data and infects all phone number from my home including my network my phone and my Address number
      they changed my passwords , my bank account , with several forwarding mails and text messages that cames from a tracfone server
      my emails and my bank account appears with a Correlation Stamp-date from other countries
      I need to get help from
      customer service and they said that my account is encrypted without my permission

  4. Craig snyder jr says:

    I was with straight talk gave poor customer service internet conection sucked i was so nice about it for so long complained nothing never done so upgraded plan went back down cause it didnt really matter service sucked either way noticed i was average 3gb of data a month so up graded one more time and with in a week of time i used up all of 8 gb of data when i only used 3gb for months on in and one week i used up 8gb perhaps if watching movies that might be possible but i didnt watch any so after so long of putting up with their crap and screwed up customer service i switched to go to metro pcs but now straight talk wont release my number which has been my number and carried with me but its just not a number its something God was doing in my life when i got it 5374 which is my dads birthday and mine and now i may loose that number because of these selfish ass pricks and what upsets me is i dont have a dime to my name i have not seen my mom for so long and cant talk to her on my birthday now so no one can contact me on my phone and have not a dime to my name and i want to give and continue to give continue bless people to incourage them that their is a light still instore for them that their best days and bless days are still ahead to give them the shirt off my back because i want to because it is so much better to give then to receive God is so good but wbat they do at straight talk is so wrong on so many levels its not funny and they should be banned from cell phone. I would like to say thank you to virgin mobile i was having some problems with my device in my area which they fixed in a couple of days i was strugeling at the time to and they gave me a hole month service for free but not only thag if i was not able to make a payment they would give me a week to 2 weeks at times and for that i want to say thank you thank you for such wonderfull customer service i miss you guys i just needed a new devise and i was forced to switch carriers something i regret doing now so in ending lol screw straight talk d9 not go with them data sucks false advertisement and switch while phone is still active dont wait till account ends with them cause you will loose your number even if its your number and i cover you and pray God will lead you to a better service a better plan but drop straight talk dont keep putting up with their lies and selfish behavior acts their charging all of us way more than they should be they can charge 10$ a month and be making money off of us but yet were getting hit with rediculas bills but we keep paying same with gas get these people out of office turn our hearts to the loss the homeless give them jobs with caltrans helping out filling holes with small house a place where can call home and eat watch how comunity after comunity is transformed how streets fixed and lower taxes watch welfare and everthing else down the line goes down instead of these dumb people who in office lol im a freakin drop out smarter than these people But God will choose the foolish things in life to confound the wise funny i would have people ask what bible collage i went to made me laugh cause didnt know they had such a thing back then for any be in christ he is a new creation and behold all things become new amen if u read this i want you to know God loves you and he cares for you he desires to hear from you despite what people might say he wants to fullfill your dreams so they come to pass but his ways are better because we wont loose it when we get it i dont have much meterialistic things but he supplies all my needs i dont know how at times but he does but i see miracle after miracle i know its God working in my behalf dont hold God or blame God he did nothing wrong we blame him when things dont go our way truth is satin has full control over the earth now .the eyes of the lord run through the hole earth to find someone who will respond to his voice our concience is how he speaks to us and we dont respond to the inner voice go to the pool means nothing go to pool well i thank God this man did i was 3 yr old this guy neighbor got called in to work on his day off his apartment was away from the pool but yet he went to the pool i was already sinking looking up to the sun after the panic i felt so much peace and i seen a shadow and he pulled me out of the pool thats why when you hear that voice God is looking for angles i was gonna kill my self 16 i had gun to my head friend seen me broke down my door took gun told me how be tried killing him self curtain rod broke i laughed next day i made up my mind i was done 150 ft i would of been off school premises. I got off lunch bench and got but 25 ft but a girl named melony asked if she could give me a hug she loved God i know that for sure because i felt a rushing wind as she gave me a hug and at that very moment that feeling that pain i was in went away and have not returned i gave my life later on march 10 1998 on a tuesday and from that a miracle after miracle ever since what the devil did and what God did devil only has the power we give him but dont be deceived he is good at what he does the devil walketh around as a roaring lion he studies our lust he watches us if we dont respond to that voice then we limit our selfs from what God wants to do in our lifes or even be used as a angle for someone else perhaps God does not condemn you only he judges and he only judges us once and that is not until we die so dont beet your self up over the pass repent ask for his forgiveness love on jesus and take hold of all the blessings this life has to offer and release whats in your hand so God can release whats in his so be incouraged and get out of straight talk lol why was all this added cause someone needed to hear this i know some i see being touched by these words God loves you loves you loves you so so much he wants to hear your voice your pain your dreams come unto him he will give u rest for his yoke is easy and his burdens are light its hard cause it us who are doing it and not him we driving now we will have accident along that path we learn just let go and let God take the wheel and watch your dreams be fullfilled all those desires you have come your way all this is yours free of charge and unfortunately even if your with straight talk if it was up to me but its not so i bless you to as well lol walk in Love. Bless others even if their rude bless them reap coals of fire upon their head when they they act like a jerk bless them so they feel really stupid for doing so lets turn this world around for the glory of God instead of violence on top of violence got know where war results not but death thats all God bless us all amen God is color blind so we should be to united we stand divided we fall.

    1. Kinney says:

      Wow you went way off the from subject this is about straight talk law suit and how they are still not doing what’s right not about God try staying on subject I had to stop reading your post cause it started going around in circles about God and you stopped talking about the subject which was straight talk

      1. Crystal says:

        Lmao, Kinney, wtf was all of that? I’d venture to say METH. Going on and on and on about things that don’t even make sense and apparently doesn’t know when to stop.

        “God is color blind so we should be to united we stand divided we fall”

        I can’t even hahahaha!!!!!!!!!!!

  5. Tim Clarke says:

    Ive had straight talk since 2012 and haven’t received any checks!!! Plus today, i haven’t had service or anything!! Called and found out someone whos not on my account had my account had my account deleted!!! Wtf!!

  6. Rebecca says:

    I’ve just gotten my second check. I recently switched because we have had so many issues AGAIN with straight talk. The data is a scam still to this day.

  7. Jonathan Stewart says:

    I have just received my second check from this settlement. I am ashamed to be involved in this type of thing. Straighttalk has provided me with great wireless service for years at a significantly lower cost than any carrier I am aware of. Further, they constantly improve my plan with more high-speed data, at the same cost. I haven’t decided if I am going to rip this check up, our cash it and spend the money on a higher tier plan, this month, but either way I feel like a thief who has received a cut of illicit loot.

  8. Donna Cupp says:

    I have not gotten any thing

  9. Chris Cornell says:

    Not only have I not received any kind of notice, and the first time I ever even heard about this lawsuit was from a friend who has another wireless carrier. I called to change/ update my credit card information with this carrier and these idiots changed my phone number a phone number I’ve have for 10 years that I use for work ! Who does that and gets away with it apparently this wireless carrier cause this lawsuit is bogus also apparently. No one will ever see a nickel of this so called settlement!

  10. Cherl Black (faile) says:

    I STILL haven’t even received mine!!! :/

    1. A. Johnson says:

      Same here. I kept my claim number all this time, filed back on June 19, 2015. I see from this thread and the FTC’s website that all checks were mailed in March of this year (2016), so I guess even though we have fallen within the guidelines of the class action suit, we just don’t get a refund. Not sure why. No great loss, though, as it seems the most anyone received was a measly $65.

    2. PHILLIP FAILE says:

      GOOD!!

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