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LG, Kenmore French Door Refrigerator Class Action Settlement
By Mike Holter
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UPDATE: This class action lawsuit settlement has been APPROVED! See our detailed instructions on how to file a claim for the LG Refrigerator Class Action Settlement.Â
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LG Electronics has reached a class action lawsuit settlement over allegations it sold defective LG and Kenmore-branded French Door Refrigerators that failed to shut off the interior light when the doors were closed. As a result, consumers can receive several settlement benefits if they have ever owned one of these defective refrigerators.
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The LG Electronics settlement will resolve a class action lawsuit, entitled Connie McLennan v. LG Electronics USA, Inc., that alleges the interior lights on some of its LG and Kenmore refrigerator models remain on when the refrigerator doors are closed, resulting in overheating, food spoilage, melted plastic, and even fire. LG Electronics denies any wrongdoing, but has agreed to resolve the litigation through a class action lawsuit settlement.
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Class Members of the LG Refrigerator class action settlement include U.S. residents who currently own or owned one or more of the LG or Kenmore French Door Refrigerators with a model number listed on page 1 of the class action settlement notice.
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Under the LG, Kenmore refrigerator settlement, Class Members can receive a 200% cash reimbursement for any money they paid for parts and labor to fix their defective refrigerator if they can provide sufficient proof, such as a copy of a repair receipt. Class Members will also receive an extension of the manufacturer’s limited warranty if they need to repair their refrigerator because its interior light remains on when the door is closed for the next 10 years.
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To receive your cash reimbursement from the LG, Kenmore refrigerator class action settlement, you must submit a claim form and proof of repair to the Settlement Administrator no later than November 7, 2012.
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Claim forms and more information on your rights in the Kenmore, LG French Door Refrigerator Class Action Lawsuit Settlement can be found at www.McLennanSettlement.com.Â
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Updated July 23rd, 2012
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32 thoughts onLG, Kenmore French Door Refrigerator Class Action Settlement
Is anyone still collecting names for a class action lawsuit against Sears and LG for the awful Sears Elite French Door refrigerator made by LG? I am horrified to discover that there was a class action suit settled a few years ago and Sears is still selling these awful refrigerators. As of July 4, 2017, mine is just 18 months old. Already had to be repaired to keep icemaker from leaking on the floor. Now the fan in the refrigerator is broken. A week has gone by…no part (that was supposed to come in the mail) and no cold fridge. We have learned that once the part is installed, if ever it will be, the self defroster in the freezer will no longer work. A $2100 piece of junk, not counting the two service contracts purchased thus far…a con job by Sears. Who is collecting names?
This just happened to my Kenmore Elite last week. I ran through all of the diagnostic self tests in the owners manual but found nothing. Researching the problem led me here. I just scheduled repairs with Sears and hope they cover it. Used the 1-800-4-my-home number. They said they didn’t know anything about the class action settlement and that it would be up to the technician to decide. Any tips on dealing with them on this issue? My model is listed in the settlement as being affected.
same thing happened to me today i have LFX25960ST. I am glad my model has safety feature that shut down the light when it reach high temperature. At the first I thought it is the light/door switches, but then I found out my light is always on when i push in both light switches. Any way, I see many people are scared and said if they did not catch the problem in time, it will start a fire. Just want to let every one know, that is highly impossible to have fire inside refrigerator, because there is not enough oxygen (just like you put a lighting candle in a cup, when you cover the top of the cup with your hand, fire on the candle will soon be out, because there is no oxygen), well at least it will not burn down houses.
We purchased a Kenmore Elite French Door Refrigerator Nov.2012. October 25,2013 the mother board had to be replaced. November 2014 same thing got parts December19,2014, again this year October 28,2015 it coded again. Service Tech will be back November 13,2015 for repair. Apparently doesn’t fall under Lemon Law. I can pay to rent a fridge and they will reimburse me. NO Compensation for inconveince.
So sad that I am just seeing this.I have one of those horrible French door LG fridge.What a piece of junk,If I had stayed out any longer one day my house would of burnt down.Light on the inside did not shut off when doors were shut causing the heat from the bulbs to melt the plastic on top,It was so hot the plastic was dripping down.Sent someone out to fix it,It did the same thing.So we been using it without lights,Ice machine broke also.LG makes junk,Its not right this company gets away with not taking care of customers, We also work hard for our money and to buy these products. If it doesn’t work right we should be able to get our money back..Will never purchase LG items again.Customers should of been contacted about this.
Same light problem!! Who can I contact for reimbursement?
I can mirror most comments on this page. My LG lights almost caught fire as well. They are hanging down, melted. I took the bulbs out to stop the lights from melting the food containers and heating up the inside of my fridge. What can I do, since this has happened after the class action suit?
LG model LFX25960ST French Door refrigerator 01-06-15 opened doors found food warm and a funny smell sure enough both lights were screaming HOT and plastic cover melted ! Why was there no recall on this defect, Why did it take a Law Suit to do anything and Why aren’t all Lg refrigerators covered under this defect/Law suit ? This is a Fire Hazard someone is going to get killed or seriously hurt.
Have exact same unit in our house and it is a 2006 and LG is going to repair ours without cost of course. ALL you have to do is call it in to the number on your serial number plate and give them the info.
I PURCHASED A KENMORE REF. IN 2001 HAS BEEN OK BUT WHEN I PURCHASE IT, IT WAS SOLD TO ME AS A STAINLESS STEEL FRONT DOORS,WELL COME TO FIND OUT, I KNOW ITS TO LATE BUT,WIFE WENT TO PUT SOME DECORATIONS ON WITH TAPE,YUP IT PULLED A SPOT OF THE STAIN OFF, LOOKS LIKE S–T OH WELL I GUESS ITS BUYERS BEWARE,JUST A BAD SALESPERSON.
Our LG refrigerator model LFC25760ST was purchased in November 2006. The control unit has now dropped about 1″ from the fridge ceiling, the crisper door broke and I found small drawer wheels inside the fridge. This is used at a vacation home so it has not had heavy use. What should be done now that the class action suit time has expired?
Also our LG microwave door is falling apart and is being held together with duct tape. I have had other brand appliances last 30 years with very little repair. This stuff is junk!