Abraham Jewett  |  April 21, 2022

Category: Appliances

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(Photo Credit: Cineberg/Shutterstock)

LG Dishwasher LED Control Panel Defect Class Action Lawsuit Overview:

  • Who: Mark Wheeler filed a class action lawsuit against LG Electronics USA, Inc. 
  • Why: Wheeler claims LG knowingly sells some of its QuadWash-enabled dishwashers with defective LED control panels.
  • Where: The class action lawsuit was filed in California federal court.

LG Electronics USA knowingly sells certain dishwashers containing defective LED control panels, a new class action lawsuit alleges. 

Plaintiff Mark Wheeler claims some of LG’s QuadWash-enabled dishwashers are eventually rendered “inoperable” due to the alleged LED control panel defect. 

Wheeler claims moisture is able to penetrate the LED control panels and damage the electronic parts within them on account of the defect. 

The water damage eventually renders the dishwasher’s control panel “unresponsive” and makes it so that it can no longer be used to “commence a wash cycle as expected or intended,” the LG class action alleges. 

Wheeler claims LG has known about the defect since at least 2015 due to receiving consumer complaints but yet has failed to either remedy the issue or disclose it to the public. 

“Although LG has long known, or had reason to know, that Class Dishwashers’ Control Panels are Defective and are unfit for their ordinary and intended purpose and incapable of performing as warranted, LG failed to disclose and actively concealed this material fact from Plaintiffs and the Class,” the LG class action states. 

LG Class Action Claims Replacement Dishwasher Part Also Likely Fail

Wheeler argues the only way for a consumer to be able to continue using the dishwasher is to replace the control panel with a “non-defective replacement component,” which will also “likewise fail shortly after installation.” 

“Because LG repairs Class Dishwashers using defective Control Panels that are doomed to fail, its warranty offers little in the way of actual relief and fails of its essential purpose,” the LG class action states. 

Further, Wheeler argues LG adds “insult to injury” by claiming the defect does not exist after its one-year “labor and parts” warranty ends, at which point he says the company declines to offer further coverage. 

Wheeler claims LG is guilty of breach of express warranty and breach of implied warranty of merchantability and is in violation of the Magnuson-Moss Warranty Act

Wheeler wants to represent a nationwide class and California subclass of consumers who have purchased one or more of an affected LG QuadWash-enabled dishwasher. 

Plaintiff is demanding a jury trial and requesting declaratory and injunctive relief along with compensatory and punitive damages for himself and all class members.  

LG agreed to pay $1.5 million last year to resolve claims it sold defective refrigerators that failed to maintain the temperature level necessary to preserve perishables such as food and medicine. 

Have you purchased an LG QuadWash-enabled dishwasher containing a defective LED control panel? Let us know in the comments! 

The plaintiff is represented by Alex R. Straus, Gregory F. Coleman, Adam A. Edwards and Mitchell M. Breit of Milberg Coleman Bryson Phillips Grossman, PLLC. 

The LG Dishwasher LED Control Panel Defect Class Action Lawsuit is Wheeler v. LG Electronics USA, Inc., Case No. 1:22-cv-00459, in the U.S. District Court for the Eastern District of California.


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149 thoughts onLG Class Action Alleges Company Sold Defective Dishwashers

  1. Amy W says:

    Yep. 100% what others have said. Bought at lowes in 2021, glitches and is now dead.

  2. Anthony Ellsworth says:

    LG Quad dishwasher caught my house on fire and it’s a total loss

  3. Deanna R says:

    Interesting to find this is such a problem our less than 1.5 year old dishwasher cracked at just over a year and is getting worse. My mom was over for dinner and said hers did the same exact thing.

  4. Justin says:

    There’s a lot of issues with the g quadwash dishwashers, beyond just the faulty control boards. Yes I had to have my board swapped first however then the bearing went bad in the water pump and the repairman said that it’s a known issue. Now my vario motor keeps failing. Model is LDP6797BD made in 2018, has had problems on and off since 2019.

  5. Matthew Alexander says:

    I have this exact problem and have had my dishwasher for 1.5 years

  6. Linuel Bumgarner says:

    Paid $900 in March of 2020 broke in Jan 2021. Lg sent part and repairmen. Repairman said it was the wrong part left and never came back. Reached out to LG multiple times before and after the warranty. They said it would cost me $150 for the service visit. I bought a used one replaced it myself and then the motor went out. I will never recommend LG or buy anything from them ever again.

  7. Greg Cummings says:

    October 2020 purchased a LG Dishwasher Model LDF5545SS from Lowe’s. In 2022 intermittent issues with control panel, flashing lights, beeps and cycle stopping in middle of cycle. By 2023 more frequent. Now in 2024 need to replace. Through LG out of warranty service they have a flat rate of no more than $343.85. New one at Lowe’s or on LG web site on sale on this date, 2-26-24 is $549. I will have to get it fixed.

  8. Alison says:

    LG dishwasher=lemon
    Paid $700
    Installed 10/2021
    Broke 12/2023
    Repairman to diagnose faulty electronics- $165
    Part-$275 and install $100 (not paying)

  9. Victoria Stepaniak says:

    The board where you start the washer cracks. Making it not work as good.

  10. Frank Kiser says:

    Purchased LG dishwasher about 2 years ago. It’s been one problem after another. I’ve reset it made sure it was leveled it and it will not turn on. How do we get in on the class action lawsuit.

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