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LG Dishwasher LED Control Panel Defect Class Action Lawsuit Overview:
- Who: Mark Wheeler filed a class action lawsuit against LG Electronics USA, Inc.
- Why: Wheeler claims LG knowingly sells some of its QuadWash-enabled dishwashers with defective LED control panels.
- Where: The class action lawsuit was filed in California federal court.
LG Electronics USA knowingly sells certain dishwashers containing defective LED control panels, a new class action lawsuit alleges.
Plaintiff Mark Wheeler claims some of LG’s QuadWash-enabled dishwashers are eventually rendered “inoperable” due to the alleged LED control panel defect.
Wheeler claims moisture is able to penetrate the LED control panels and damage the electronic parts within them on account of the defect.
The water damage eventually renders the dishwasher’s control panel “unresponsive” and makes it so that it can no longer be used to “commence a wash cycle as expected or intended,” the LG class action alleges.
Wheeler claims LG has known about the defect since at least 2015 due to receiving consumer complaints but yet has failed to either remedy the issue or disclose it to the public.
“Although LG has long known, or had reason to know, that Class Dishwashers’ Control Panels are Defective and are unfit for their ordinary and intended purpose and incapable of performing as warranted, LG failed to disclose and actively concealed this material fact from Plaintiffs and the Class,” the LG class action states.
LG Class Action Claims Replacement Dishwasher Part Also Likely Fail
Wheeler argues the only way for a consumer to be able to continue using the dishwasher is to replace the control panel with a “non-defective replacement component,” which will also “likewise fail shortly after installation.”
“Because LG repairs Class Dishwashers using defective Control Panels that are doomed to fail, its warranty offers little in the way of actual relief and fails of its essential purpose,” the LG class action states.
Further, Wheeler argues LG adds “insult to injury” by claiming the defect does not exist after its one-year “labor and parts” warranty ends, at which point he says the company declines to offer further coverage.
Wheeler claims LG is guilty of breach of express warranty and breach of implied warranty of merchantability and is in violation of the Magnuson-Moss Warranty Act.
Wheeler wants to represent a nationwide class and California subclass of consumers who have purchased one or more of an affected LG QuadWash-enabled dishwasher.
Plaintiff is demanding a jury trial and requesting declaratory and injunctive relief along with compensatory and punitive damages for himself and all class members.
LG agreed to pay $1.5 million last year to resolve claims it sold defective refrigerators that failed to maintain the temperature level necessary to preserve perishables such as food and medicine.
Have you purchased an LG QuadWash-enabled dishwasher containing a defective LED control panel? Let us know in the comments!
The plaintiff is represented by Alex R. Straus, Gregory F. Coleman, Adam A. Edwards and Mitchell M. Breit of Milberg Coleman Bryson Phillips Grossman, PLLC.
The LG Dishwasher LED Control Panel Defect Class Action Lawsuit is Wheeler v. LG Electronics USA, Inc., Case No. 1:22-cv-00459, in the U.S. District Court for the Eastern District of California.
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149 thoughts onLG Class Action Alleges Company Sold Defective Dishwashers
I have a LG quadwash dishwasher that has had problems since I bought it, It now shuts off constantly. The display turns off and on and flashes randomly. My range also had a burner die after two years and I have the LG fridge that had a compressor fail. All 3 of my appliances failed after a short time. Add me to the class action lawsuit.
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Yes I purchased a LG dishwasher and been having problems with the control panel…add me please.
I purchased an LG dishwasher over a year ago and have had problems from day one. First it has never got my dishes clean and I make sure my dishes are cleaned off before I put them in. Any thing that has a greasy fill comes back out greasy for example. Now it’s the control panel. the dishwasher stops before it’s done and sometimes when it’s done if won’t shut off even after its been opened. The motor just keeps going. I warn you…Don’t buy LG products. They don’t stand by there products. I’ve had three repairmen come out the first year under warranty and problems are still happening and now they’re charging me. If it’s on going then they should still standing by there product or have replaced it with one that worked.
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I have bought a LG refrigerator I said I would never buy another thing from LG not only thing don’t work there phones don’t work my phone burn my bed I called them and told them they tried to give me another bad phone the battery was in my phone I came out the room and my bed was on fire the refrigerator oh gave me he’ll I tried to get them to fix it the man told me you should go get you money back because the problem is going to keep making the sound the you can hear its like I cut off which is did so please do spend your money on LG may God bless you all
I am going threw the same thing with a refrigerator I purchased 2 years ago for 4000 dollars it has been ten days on the phone with them for countless hours . They can’t even get anyone to come out and fix it !!! When I called a local appliance repair shop they told me they do not do repair work for LG because LG is refusing to pay them for the service work !!! They went in to say if it were fixed it would have the same failure within 2 years . I am at a loss as to what to do .
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yes i purchaced and LG dishwasher with faulty locking door and control panel