Abraham Jewett  |  February 6, 2023

Category: Consumer News

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Close up of a girl using her smartphone with the Google Fi logo displayed.
(Photo Credit: sdx15/Shutterstock)

Google Fi data breach overview: 

  • Who: Google cell network provider Google Fi confirmed it suffered a data breach that exposed customer data. 
  • Why: The data breach was discovered after Google Fi’s primary network provider informed the company it detected suspicious activity on a third-party support system that held a “limited amount” of Google Fi customer data.  
  • Where: Google Fi is used by consumers nationwide. 

Google has informed its customers the primary network provider for Google Fi has detected suspicious activity on a third-party support system that holds a “limited amount” of its customers’ data. 

The security incident, which Google Fi has confirmed, is likely connected to a recent T-Mobile data breach that exposed the data of around 37 million of the wireless carrier’s customers, TechCrunch reports

Google Fi reportedly uses T-Mobile — which disclosed its breach last month — and U.S. Cellular for its network connectivity. 

Google, meanwhile, told its customers bad actors had been able to access a limited amount of customer information, including account status, phone numbers, SIM serial card numbers and information related to mobile service plans, TechCrunch reports. 

The tech giant reportedly reassured customers hackers were not able to access customers’ personal information, payment card numbers, PINs, passwords or text message or call contents. 

Google told some customers there is no need to take action in response to Google Fi data breach

Customers were told in some emails they do not need to take any action in response to the Google Fi breach, TechCrunch reports. 

However, one Google Fi user says in a Reddit post Google had informed them their phone number had briefly been compromised and transferred for nearly two hours, during which time it could have been used to send and receive texts and calls. 

Google is yet to officially confirm whether the Google Fi breach is related to the T-Mobile data breach, and it remains unclear how many of its users were affected, TechCrunch reports. 

A consumer filed a class action lawsuit against T-Mobile last month, claiming the wireless carrier failed to protect its customers’ private information during the company’s data breach. 

The consumer behind the complaint argues the data breach was “highly foreseeable” and that T-Mobile had failed to “exercise reasonable care” in securing its customers’ private data. 

Have you been affected by the Google Fi data security incident? Let us know in the comments. 


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188 thoughts onGoogle Fi data breach related to T-Mobile security incident

  1. Kathryn Prior-Scheper says:

    I have had nothing but trouble in the 3-4 months ago when I bought this refurbished ( not new as projected). It had the previous owners name, data, personal information still accessable when I began using it. I too thought I was browsing in a better privacy mode while using incognito mode. But that wasn’t true. I get approx.20 calls a day – of that 20 there are 17 calls that are spam, telemarketing, scam likely, and other SUPER ANNOYING & UNSOLICITED BY ME!
    I Also have experienced fraudulent activity with my debit bank card & have had to cancel & wait to receive a new ATM card twice now, also causing me major inconveniences & problems with paying things & obtaining money after banking hours. Google has become to big for it’s britches and ignored the customers rights.

  2. Talisha Spicer says:

    I have been affected and it has caused me to get phone call after phone call , I have to stay on my credit report to watch for any charges, and emails they got all our info.. it’s just been a night mare. Had to change account numbers for banks and cards

  3. Talisha Spicer says:

    I have been affected and it has caused me to get phone call after phone call , I have to stay on my credit report to watch for any charges, and emails they got all our info.. it’s just been a night mare

  4. Alicia E Redmon says:

    Please add me I was a part of that data breach T-Mobile has exposed me four time on the black market in my Google is also entire to my T-Mobile phone number

  5. Jamai Bustamante says:

    Please add me, this is the 2nd time this has happened.

  6. Yvette Dhuperoyrs says:

    Please add me as well. I am a T-Mobile customer EVER SINCE SPRINT UNITED WITH T-MOBLIE I GOT BREACHES and already had a few data breaches and have had fraudulent activity done to me and GOT A CARD FROM T-MOBLIE SAYING ALL MY INFORMATION IS IN THE DARK WEBSITE😢

    Reply

  7. Felica Reed says:

    Please add me

  8. Chris Coryell says:

    Please add me, data breaches etc.

  9. JoJo Doney says:

    Add me please. 🥺

  10. Valerie Hawthorne says:

    I was definitely hacked and told by Tmobile not to worry about anything. I had international charges someone had got into my account Tmobile told me not to worry they never fixed it so I closed my account after being with them for 14 years and Google is always to pay for extra storage and people have been sending me text stating they got my information from Google

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