Abraham Jewett  |  February 6, 2023

Category: Consumer News

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Close up of a girl using her smartphone with the Google Fi logo displayed.
(Photo Credit: sdx15/Shutterstock)

Google Fi data breach overview: 

  • Who: Google cell network provider Google Fi confirmed it suffered a data breach that exposed customer data. 
  • Why: The data breach was discovered after Google Fi’s primary network provider informed the company it detected suspicious activity on a third-party support system that held a “limited amount” of Google Fi customer data.  
  • Where: Google Fi is used by consumers nationwide. 

Google has informed its customers the primary network provider for Google Fi has detected suspicious activity on a third-party support system that holds a “limited amount” of its customers’ data. 

The security incident, which Google Fi has confirmed, is likely connected to a recent T-Mobile data breach that exposed the data of around 37 million of the wireless carrier’s customers, TechCrunch reports

Google Fi reportedly uses T-Mobile — which disclosed its breach last month — and U.S. Cellular for its network connectivity. 

Google, meanwhile, told its customers bad actors had been able to access a limited amount of customer information, including account status, phone numbers, SIM serial card numbers and information related to mobile service plans, TechCrunch reports. 

The tech giant reportedly reassured customers hackers were not able to access customers’ personal information, payment card numbers, PINs, passwords or text message or call contents. 

Google told some customers there is no need to take action in response to Google Fi data breach

Customers were told in some emails they do not need to take any action in response to the Google Fi breach, TechCrunch reports. 

However, one Google Fi user says in a Reddit post Google had informed them their phone number had briefly been compromised and transferred for nearly two hours, during which time it could have been used to send and receive texts and calls. 

Google is yet to officially confirm whether the Google Fi breach is related to the T-Mobile data breach, and it remains unclear how many of its users were affected, TechCrunch reports. 

A consumer filed a class action lawsuit against T-Mobile last month, claiming the wireless carrier failed to protect its customers’ private information during the company’s data breach. 

The consumer behind the complaint argues the data breach was “highly foreseeable” and that T-Mobile had failed to “exercise reasonable care” in securing its customers’ private data. 

Have you been affected by the Google Fi data security incident? Let us know in the comments. 


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188 thoughts onGoogle Fi data breach related to T-Mobile security incident

  1. Michael says:

    I use google

  2. Teresa Williams says:

    Yes

  3. Mfelicia duran says:

    I used google go and I am tmobile customer please add me

  4. Melissa Cuevas says:

    I used google go and I am tmobile customer please add me

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