Christina Spicer  |  February 28, 2014

Category: Consumer News

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Pocket HoseHome Depot U.S.A. and Telebrands Corp, the maker of the “As Seen On TV” logo, were hit by a class action lawsuit Tuesday alleging that they sold a line of defective expandable garden hoses that are prone to breaking.

Lead plaintiff Michael Klemballa alleges in the class action lawsuit that the “Pocket Hose” and “Mini Max Hose” products sold by the companies are not “strong enough for any job,” as advertised.

The Pocket Hose and Mini Max Hose are expandable garden hoses first introduced through TV infomercials by Telebrands in August 2012 and later displayed and sold in Home Depot stores. The hoses come in various lengths and retail between $12.99 and $42.99 depending on length. A number of national chains display and sell the hoses using Telebrand’s marketing logo, “As Seen On TV.”

Klemballa filed the Pocket Hose class action lawsuit on Feb. 25, alleging the 50′ Pocket Hose he bought from Home Depot for $19.98 in June 2013 burst within a month and a half of purchase. He claims that he relied on statements made by Telebrand during an infomercial that the hose was “a rugged and durable garden hose that was strong enough for any job.”

Klemballa points to claims made by the manufacturer in infomercials that “the Pocket Hose is ‘strong enough to pull [a] 5,000 pound SUV,'” and “that the Pocket Hose product is made utilizing ‘heavy duty fire hose construction,'” as well as statements touting “Pocket Hose’s expandable accordion design that helps it grow long and strong enough for any job.”

Klemballa also alleges that national retailers, including Home Depot, Sears and Walgreens, utilized the same promotional materials on their websites and in their displays. The class action lawsuit further claims that thousands of others have had similar problems with their Pocket Hose by complaints are found on message board and consumer review websites.

In sum, Klemballa states in his proposed class action lawsuit “the claims that Pocket Hose is ‘durable,’ ‘made of heavy duty fire hose construction’ and ‘strong enough for any job,’ are false and misleading” and that “[u]sing Pocket Hose in the exact manner as advertised causes the device to leak or burst, rendering it useless and unsuitable for the ordinary purposes for which they were advertised, marketed and sold.”

Klemballa alleges that Telebrands and Home Depot’s advertising, marketing and selling Pocket Hoses affected potentially millions of individuals who purchased the Pocket Hose based on promises made by Telebrand and Home Depot both in the United States and in New York in particular and harmed those individuals when the Pocket Hoses they bought burst or were damaged when used normally. Klemballa’s legal allegations include violations of the Magnuson-Moss Act, breach of warranty, breach of implied warranty of merchantibility, unjust enrichment, false and misleading claims, misrepresentation, fraud and unlawful business practices, and violations of New York’s General Business Law.

The lead plaintiff, Michael Klemballa, is represented by James E. Cecchi and Lindsey H. Taylor of Carella Bryne Cecchi Olstein Brody & Agnello PC and by Antonio Vozzolo and Courtney E. Maccarone of Faruqi and Fariqi LLP.

The Defective Pocket Hose Class Action Lawsuit is Klemballa v. Telebrands Corp. and Home Depot U.S.A. Inc., in the U.S. District Court for the District of New Jersey.

UPDATE 1: Telebrands has agreed to a class action settlement that will provide cash benefits to consumers who purchased Pocket Hose products between Nov. 6, 2009 and Jan. 30, 2014. For detailed claim filing instructions, click here.

UPDATE 2: Payments from the Pocket Hose class action settlement appear to have been mailed in early May 2015. Several viewers have reported to Top Class Actions that they received checks worth $6 from the Pocket Hose settlement on or around May 11. There is no update on the Settlement Administrator site at this time confirming this.

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133 thoughts onDefective Pocket Hose Class Action Lawsuit Hits Home Depot, Telebrands

  1. pool pump repair guy says:

    It worked well on TV .. buy more maybe you just got a bad one. I seen these at target and I knew better ! they might have a use in some places, I just couldn’t think of one. TOW rope ? lol

  2. keith says:

    i also purchased 4 of these hoses trying to save space what a waste of money all 4 started leaking and or bursting within 4-5 uses went back to the old standby rubber hoses and hose reel

  3. Sandy says:

    I bought the 25 ft first for simple watering of my flower beds. It burst after 3rd use. Like most of the others I have noticed, I them bought the 50 ft thinking it would be stronger, but to no avail, it also burst!! Waste of money, where can I also join the suit!!!

  4. Richard Masi says:

    I have the same story.. I purchased 3 50 footers for family and they all turned out to be junk. What a waste of $$$$.

  5. Martha Fraleigh says:

    I purchased two of these hoses thinking how much lighter and easier to use they would be. Sorry to say that they are worthless, nothing like throwing your hard earned money out the window. The worst part is I am now out $39.98 plus tax and have to go buy a new hose.

  6. DAVID R. DEBURR0 says:

    HELLO,

    I HAVE PURCHASED AND OWN THIS PARTICULAR PRODUCT CURRENTLY.
    AND HAVE UTILIZED SAME, AND FOUND THAT THIS PARTICULAR PRODUCT’S OVER ALL QUALITY, AND DURABILIITY, IS NOT WHAT I EXPECTED.

    AND

    MY HOPES FOR A LONG LONGEVITY OF THIS PARTICULAR PRODUCT, IS NOT AT ALL, LON LIFE LASTING, DO TO IT’S CHEAP PLASTIC END FITTINGS, ETC..

    PLEASE CONTACT ME AT YOUR CADENCE, REGARDING BEING A PLAINTIFF IN YOUR LEGAL CIVIL COMPLAINT PROCESS AGAINST THIS PARTICULAR PRODUCTS COMPANY.

    1. Donna Stordahl says:

      I too purchase the 50 feet hose, and it only last two times. False advertising, it said it was very durable. Not at the least. Donna Stordahl

  7. madskit says:

    Mine started leaking right away around the valve to shut it off. I use it now to fill my cat’s water dish. I know that if I put it under too much pressure, I’m gonna have water running down my arm. Wish I could get my money back.

  8. Lisa Brazzel says:

    We purchased it for our camper thinking how great it would be as it was so compact and would store easily. Within ten minutes of my husband attaching it the pocket hose to the faucet it blew. Water everywhere. It jsut broke. We were so dissapointed. Like fools we also felt maybe we had just bought the Lemon .Seing hte commercials andthe huge popularity of this product we thought we shoudl give it another try :( so we purchased yet another (didnt take us five time to figure it out though) same thing happened immediately after hooking onto the faucet and turnng on the water it just exploded.WOW what a poor product and such false advertiseing. Shame on them.

  9. robert says:

    mine blew open after 5 minutes -watered my plants then went to work —–junk———garbage————-scam——–cost me over 40.00 in water as I was at work all day .when it failed ………………..

  10. Gerri says:

    I ordered( 2) 25 ft 0nes from Carol Wright,catalog last summer,burst after 2 uses.If anyone actually tried this product ,how could they do a commercial ,praising it,when they knew it was a piece of junk?

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