Christina Spicer  |  February 28, 2014

Category: Consumer News

Top Class Actions’s website and social media posts use affiliate links. If you make a purchase using such links, we may receive a commission, but it will not result in any additional charges to you. Please review our Affiliate Link Disclosure for more information.

Pocket HoseHome Depot U.S.A. and Telebrands Corp, the maker of the “As Seen On TV” logo, were hit by a class action lawsuit Tuesday alleging that they sold a line of defective expandable garden hoses that are prone to breaking.

Lead plaintiff Michael Klemballa alleges in the class action lawsuit that the “Pocket Hose” and “Mini Max Hose” products sold by the companies are not “strong enough for any job,” as advertised.

The Pocket Hose and Mini Max Hose are expandable garden hoses first introduced through TV infomercials by Telebrands in August 2012 and later displayed and sold in Home Depot stores. The hoses come in various lengths and retail between $12.99 and $42.99 depending on length. A number of national chains display and sell the hoses using Telebrand’s marketing logo, “As Seen On TV.”

Klemballa filed the Pocket Hose class action lawsuit on Feb. 25, alleging the 50′ Pocket Hose he bought from Home Depot for $19.98 in June 2013 burst within a month and a half of purchase. He claims that he relied on statements made by Telebrand during an infomercial that the hose was “a rugged and durable garden hose that was strong enough for any job.”

Klemballa points to claims made by the manufacturer in infomercials that “the Pocket Hose is ‘strong enough to pull [a] 5,000 pound SUV,'” and “that the Pocket Hose product is made utilizing ‘heavy duty fire hose construction,'” as well as statements touting “Pocket Hose’s expandable accordion design that helps it grow long and strong enough for any job.”

Klemballa also alleges that national retailers, including Home Depot, Sears and Walgreens, utilized the same promotional materials on their websites and in their displays. The class action lawsuit further claims that thousands of others have had similar problems with their Pocket Hose by complaints are found on message board and consumer review websites.

In sum, Klemballa states in his proposed class action lawsuit “the claims that Pocket Hose is ‘durable,’ ‘made of heavy duty fire hose construction’ and ‘strong enough for any job,’ are false and misleading” and that “[u]sing Pocket Hose in the exact manner as advertised causes the device to leak or burst, rendering it useless and unsuitable for the ordinary purposes for which they were advertised, marketed and sold.”

Klemballa alleges that Telebrands and Home Depot’s advertising, marketing and selling Pocket Hoses affected potentially millions of individuals who purchased the Pocket Hose based on promises made by Telebrand and Home Depot both in the United States and in New York in particular and harmed those individuals when the Pocket Hoses they bought burst or were damaged when used normally. Klemballa’s legal allegations include violations of the Magnuson-Moss Act, breach of warranty, breach of implied warranty of merchantibility, unjust enrichment, false and misleading claims, misrepresentation, fraud and unlawful business practices, and violations of New York’s General Business Law.

The lead plaintiff, Michael Klemballa, is represented by James E. Cecchi and Lindsey H. Taylor of Carella Bryne Cecchi Olstein Brody & Agnello PC and by Antonio Vozzolo and Courtney E. Maccarone of Faruqi and Fariqi LLP.

The Defective Pocket Hose Class Action Lawsuit is Klemballa v. Telebrands Corp. and Home Depot U.S.A. Inc., in the U.S. District Court for the District of New Jersey.

UPDATE 1: Telebrands has agreed to a class action settlement that will provide cash benefits to consumers who purchased Pocket Hose products between Nov. 6, 2009 and Jan. 30, 2014. For detailed claim filing instructions, click here.

UPDATE 2: Payments from the Pocket Hose class action settlement appear to have been mailed in early May 2015. Several viewers have reported to Top Class Actions that they received checks worth $6 from the Pocket Hose settlement on or around May 11. There is no update on the Settlement Administrator site at this time confirming this.

We tell you about cash you can claim EVERY WEEK! Sign up for our free newsletter.

133 thoughts onDefective Pocket Hose Class Action Lawsuit Hits Home Depot, Telebrands

  1. Kim says:

    I bought one at ace. I bought it because my mother in law has had hers for 2 years without incident. ( lucky her ) during 2nd use mine burst. I put it in a bag and back to ace. They refunded my money. As I was leaving another man was returning one as well. Horrible for the stores that sell them.

  2. Stuart Preston says:

    I have had TWO of the 50 ft hoses with brass fittings, and BOTH had the inner tube BURST. The outer fabric seems tough, but what good is that if inner part is crap. I loved the lightweight and easy to store part, but who wants to spend $30 on a hose every month or two. To good to be true. Will go back to regular hoses I guess!

  3. Top Class Actions says:

    UPDATE 2: Payments from the Pocket Hose class action settlement appear to have been mailed in early May 2015. Several viewers have reported to Top Class Actions that they received checks worth $6 from the Pocket Hose settlement on or around May 11. There is no update on the Settlement Administrator site at this time confirming this.

    1. judy says:

      6.00 5/12/2015 sad,sad,sad

  4. ANGEL IN CALIFORNIA says:

    YAY!!! GOT A CHECK TODAY FOR $12.00. GOD IS SO GOOD. THANK YOU T.C.A.

  5. ANGEL IN CALIFORNIA says:

    ANY MORE UPDATES.

  6. George P. Crofton Sr says:

    I bought four pocket hoses and each leaked, two came apart at the fittings. The are junk and it is a scam.

  7. ANGEL IN CALIFORNIA says:

    HEY!!! WHATS UP WITH THIS SETTLEMENT. DO ANYBODY KNOW WHATS GOING ON.

  8. John Sommerer says:

    I purchased One From Publishers Clearing House another ripoff outfit it has burst threw it away

  9. Walter Prochorenko says:

    I’ve had several Pocket Hoses as some of the merchants where I purchased them were good enough to let me return defective ones and get free replacements. In total I would say I’ve had eight (8) pocket hoses in our home in NJ and our vacation home in Florida. These were in various lengths.

    ALL EIGHT (8) did not even last one year.

    I wrote to the importer of the hoses (Telebrands Corp. in Fairfield NJ) and they were the rudest, most obnoxious, and unhelpful people that I have ever dealt with. How they stay in business is beyond me. I guess the old adage is wrong. “You CAN fool all of the people ALL of the time”.

    You’re better off giving the $20 to charity or burning it than going though the aggravation of using Pocket Hoses.

    The new motto should be: “If you want to be hosed, used a pocket hose.”

  10. Yousef says:

    The lawsuit should be dismissed by the court since I have experienced great satisfaction with Telebrands. I bought six of their original hoses and all of them broke but when I contacted them they replaced all six with hoses as they failed with ones that that are better than the ones that broke. I can not be happier for the courteous and prompt manner in which they replaced them at no charge. We have become a litigious society that rushes to sue as the first recourse rather than contacting the supplier as I did. I hope, insha Allah (God willing), this lawsuit will never have its day in court as long as Telebrands replaces the ones that are defective as they did with me with no questions asked. I read all the comments here. Am I the ONLY ONE that took the time to contact Telebrands to get free replacements???
    Yousef

1 5 6 7 8 9 12

Leave a Reply

Your email address will not be published. By submitting your comment and contact information, you agree to receive marketing emails from Top Class Actions regarding this and/or similar lawsuits or settlements, and/or to be contacted by an attorney or law firm to discuss the details of your potential case at no charge to you if you qualify. Required fields are marked *

Please note: Top Class Actions is not a settlement administrator or law firm. Top Class Actions is a legal news source that reports on class action lawsuits, class action settlements, drug injury lawsuits and product liability lawsuits. Top Class Actions does not process claims and we cannot advise you on the status of any class action settlement claim. You must contact the settlement administrator or your attorney for any updates regarding your claim status, claim form or questions about when payments are expected to be mailed out.