Christina Spicer  |  February 28, 2014

Category: Consumer News

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Pocket HoseHome Depot U.S.A. and Telebrands Corp, the maker of the “As Seen On TV” logo, were hit by a class action lawsuit Tuesday alleging that they sold a line of defective expandable garden hoses that are prone to breaking.

Lead plaintiff Michael Klemballa alleges in the class action lawsuit that the “Pocket Hose” and “Mini Max Hose” products sold by the companies are not “strong enough for any job,” as advertised.

The Pocket Hose and Mini Max Hose are expandable garden hoses first introduced through TV infomercials by Telebrands in August 2012 and later displayed and sold in Home Depot stores. The hoses come in various lengths and retail between $12.99 and $42.99 depending on length. A number of national chains display and sell the hoses using Telebrand’s marketing logo, “As Seen On TV.”

Klemballa filed the Pocket Hose class action lawsuit on Feb. 25, alleging the 50′ Pocket Hose he bought from Home Depot for $19.98 in June 2013 burst within a month and a half of purchase. He claims that he relied on statements made by Telebrand during an infomercial that the hose was “a rugged and durable garden hose that was strong enough for any job.”

Klemballa points to claims made by the manufacturer in infomercials that “the Pocket Hose is ‘strong enough to pull [a] 5,000 pound SUV,'” and “that the Pocket Hose product is made utilizing ‘heavy duty fire hose construction,'” as well as statements touting “Pocket Hose’s expandable accordion design that helps it grow long and strong enough for any job.”

Klemballa also alleges that national retailers, including Home Depot, Sears and Walgreens, utilized the same promotional materials on their websites and in their displays. The class action lawsuit further claims that thousands of others have had similar problems with their Pocket Hose by complaints are found on message board and consumer review websites.

In sum, Klemballa states in his proposed class action lawsuit “the claims that Pocket Hose is ‘durable,’ ‘made of heavy duty fire hose construction’ and ‘strong enough for any job,’ are false and misleading” and that “[u]sing Pocket Hose in the exact manner as advertised causes the device to leak or burst, rendering it useless and unsuitable for the ordinary purposes for which they were advertised, marketed and sold.”

Klemballa alleges that Telebrands and Home Depot’s advertising, marketing and selling Pocket Hoses affected potentially millions of individuals who purchased the Pocket Hose based on promises made by Telebrand and Home Depot both in the United States and in New York in particular and harmed those individuals when the Pocket Hoses they bought burst or were damaged when used normally. Klemballa’s legal allegations include violations of the Magnuson-Moss Act, breach of warranty, breach of implied warranty of merchantibility, unjust enrichment, false and misleading claims, misrepresentation, fraud and unlawful business practices, and violations of New York’s General Business Law.

The lead plaintiff, Michael Klemballa, is represented by James E. Cecchi and Lindsey H. Taylor of Carella Bryne Cecchi Olstein Brody & Agnello PC and by Antonio Vozzolo and Courtney E. Maccarone of Faruqi and Fariqi LLP.

The Defective Pocket Hose Class Action Lawsuit is Klemballa v. Telebrands Corp. and Home Depot U.S.A. Inc., in the U.S. District Court for the District of New Jersey.

UPDATE 1: Telebrands has agreed to a class action settlement that will provide cash benefits to consumers who purchased Pocket Hose products between Nov. 6, 2009 and Jan. 30, 2014. For detailed claim filing instructions, click here.

UPDATE 2: Payments from the Pocket Hose class action settlement appear to have been mailed in early May 2015. Several viewers have reported to Top Class Actions that they received checks worth $6 from the Pocket Hose settlement on or around May 11. There is no update on the Settlement Administrator site at this time confirming this.

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133 thoughts onDefective Pocket Hose Class Action Lawsuit Hits Home Depot, Telebrands

  1. Robin Diaz says:

    I purchased two of them a couple of weeks ago and I didn’t even get to use them once. As soon as I turned the hose on I got soaked because the leak was where the hose was attached to the nozzle.

  2. Top Class Actions says:

    UPDATE: Telebrands has agreed to a class action settlement that will provide cash benefits to consumers who purchased Pocket Hose products between Nov. 6, 2009 and Jan. 30, 2014. For detailed claim filing instructions, click here: http://topclassactions.com/lawsuit-settlements/open-lawsuit-settlements/22524-telebrands-pocket-hose-class-action-settlement/

  3. Matt says:

    How do we sign up for this class action lawsuit?

  4. Matt says:

    I bought this hose in 2013 and in less than 30 days water would spray from 3-4 pin hole leaks in the hose. The hose exterior faded in color and started to fall apart before the end of summer. The only good thing was that I bought one!

    Matt from Wisconsin

  5. Mary-Ellen says:

    Totally agree..the product was great for awhile and then the outer covering started to split and the inner hose started to “herniate” out of the covering and then popped like a water ballon…I had 2 and BOTH of them had the same problem…concept is great but they need to fix the problem…wasted $26 plus tax..

  6. nancy says:

    I am trying to get a claim to fill out …..where are they??????????????????

  7. Melissa says:

    I purchased 2 one for the front yard and one for the back ,,,, they both burst at the seams soon after purchase

  8. Elaine Evans says:

    Bought my hose last summer and used it a few times. Kept it in my garage until I got it out to use yesterday. When I turned it on, it leaked profusely at the upper part of it. I put it in the trash.

  9. connie DiBiase says:

    I bought two of these from Walgreens one for the front and back of my house both last about a week and a half before they popped. I could not believe it what a waste of money and I couldn’t take them back because of course I threw the receipt out I will know better next time….. Do not buy.

  10. JOANN says:

    I THOUGHT THIS WAS GOING TO AN AWESOME PRODUCT. NOT AT ALL IN THIS CASE, I PURCHASED ABOUT 6 OR MORE EXTRA STRENGTH ONES. THEY TOO FILL UP APART. SO DISGUSTED BY THIS AWFUL SCAM. THIS COMPANY SHOULD BE ASHAMED OF THEMSELVES.

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