Christina Spicer  |  February 28, 2014

Category: Consumer News

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Pocket HoseHome Depot U.S.A. and Telebrands Corp, the maker of the “As Seen On TV” logo, were hit by a class action lawsuit Tuesday alleging that they sold a line of defective expandable garden hoses that are prone to breaking.

Lead plaintiff Michael Klemballa alleges in the class action lawsuit that the “Pocket Hose” and “Mini Max Hose” products sold by the companies are not “strong enough for any job,” as advertised.

The Pocket Hose and Mini Max Hose are expandable garden hoses first introduced through TV infomercials by Telebrands in August 2012 and later displayed and sold in Home Depot stores. The hoses come in various lengths and retail between $12.99 and $42.99 depending on length. A number of national chains display and sell the hoses using Telebrand’s marketing logo, “As Seen On TV.”

Klemballa filed the Pocket Hose class action lawsuit on Feb. 25, alleging the 50′ Pocket Hose he bought from Home Depot for $19.98 in June 2013 burst within a month and a half of purchase. He claims that he relied on statements made by Telebrand during an infomercial that the hose was “a rugged and durable garden hose that was strong enough for any job.”

Klemballa points to claims made by the manufacturer in infomercials that “the Pocket Hose is ‘strong enough to pull [a] 5,000 pound SUV,'” and “that the Pocket Hose product is made utilizing ‘heavy duty fire hose construction,'” as well as statements touting “Pocket Hose’s expandable accordion design that helps it grow long and strong enough for any job.”

Klemballa also alleges that national retailers, including Home Depot, Sears and Walgreens, utilized the same promotional materials on their websites and in their displays. The class action lawsuit further claims that thousands of others have had similar problems with their Pocket Hose by complaints are found on message board and consumer review websites.

In sum, Klemballa states in his proposed class action lawsuit “the claims that Pocket Hose is ‘durable,’ ‘made of heavy duty fire hose construction’ and ‘strong enough for any job,’ are false and misleading” and that “[u]sing Pocket Hose in the exact manner as advertised causes the device to leak or burst, rendering it useless and unsuitable for the ordinary purposes for which they were advertised, marketed and sold.”

Klemballa alleges that Telebrands and Home Depot’s advertising, marketing and selling Pocket Hoses affected potentially millions of individuals who purchased the Pocket Hose based on promises made by Telebrand and Home Depot both in the United States and in New York in particular and harmed those individuals when the Pocket Hoses they bought burst or were damaged when used normally. Klemballa’s legal allegations include violations of the Magnuson-Moss Act, breach of warranty, breach of implied warranty of merchantibility, unjust enrichment, false and misleading claims, misrepresentation, fraud and unlawful business practices, and violations of New York’s General Business Law.

The lead plaintiff, Michael Klemballa, is represented by James E. Cecchi and Lindsey H. Taylor of Carella Bryne Cecchi Olstein Brody & Agnello PC and by Antonio Vozzolo and Courtney E. Maccarone of Faruqi and Fariqi LLP.

The Defective Pocket Hose Class Action Lawsuit is Klemballa v. Telebrands Corp. and Home Depot U.S.A. Inc., in the U.S. District Court for the District of New Jersey.

UPDATE 1: Telebrands has agreed to a class action settlement that will provide cash benefits to consumers who purchased Pocket Hose products between Nov. 6, 2009 and Jan. 30, 2014. For detailed claim filing instructions, click here.

UPDATE 2: Payments from the Pocket Hose class action settlement appear to have been mailed in early May 2015. Several viewers have reported to Top Class Actions that they received checks worth $6 from the Pocket Hose settlement on or around May 11. There is no update on the Settlement Administrator site at this time confirming this.

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133 thoughts onDefective Pocket Hose Class Action Lawsuit Hits Home Depot, Telebrands

  1. Diana says:

    I purchased 2 two years ago and have replaced them 3 times now for free from Bed Bath and Beyond. I really like them that is until they burst and then need to be replaced again. I would like my money back but the store will only replace!!

  2. Sandra Broussard says:

    I bought 2 of the. Thought the idea was great, than when I put hose fittings, the hose was leaking in that area. The hose than started leaking through the shrinkage.

  3. Susan Cadis says:

    I too purchased this hose based on the advertisement. The first time I used it it thought what a cool hose. It did what it was suppose to do. Recoiled itself like the ad said. The second time I used it…… Water exposed everywhere. I took it back to Home Depot and got another one. Same exact thing happened. After buying 2 more i gave up.

  4. Carol Marshall says:

    I had the 50 ft hose and the same thing happened to mine too.

  5. annette ciappi says:

    I had the 50 ft hose and it burst in 2 weeks

  6. Becky says:

    Purchased these as Christmas gifts from Walgreens and ALL burst in about a month. It is now a family joke at Christmas. Totally was misrepresented in their infomercial – “strong” – I don’t think so

  7. sheela says:

    Bought mine for use in a 1/4 acre yard and within 3 months, it was leaking. Taped it and then from rolling and unrolling, developed a crack. Did your 50 ft hose do that too?

  8. Erica says:

    Yep. Mine burst on the 3rd use.

  9. Ronald Collins says:

    Our 25 ft hose was horrible. Broke in two and never did work right.

  10. Denise says:

    I’ve gotten several of the hoses and they all leaked. I originally bought two of them at WalMart so the hose would reach most of our yard. I’ve returned both the hoses several times for leaking and WalMart lets me return the defaulted hoses. If I did not have $40 already invested in them, I would get new standard hoses. They have a nice concept with the hose but they don’t work.

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