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Claimants in a Carnival Cruise, Royal Caribbean TCPA settlement have been asked to provide additional proof for their claims.
Class Members in the Carnival Cruise, Royal Caribbean class action settlement recently received an email from the settlement administrator asking the 2 million claimants to provide additional proof related to their phone numbers.
The claimants have until May 1, 2018 to respond to the settlement administrator with additional proof or to opt out of the settlement. The final settlement hearing has been rescheduled to July 24, 2018.
According to the email sent by the settlement administrator, “an unknown but substantial number of claims filed in this manner may be fraudulent.” Although more than 2 million claims were submitted to the settlement, this is not an automatic indicator of fraud.
Many of the submitted claims are likely to be valid as millions of calls were allegedly placed by the defendants. A statement in the third amended complaint supports the large number of claimants.
“Over the four years prior to the filing of this lawsuit, and extending until March of 2014 – long after the filing of this lawsuit in July of 2012 – millions of illegal pre-recorded telemarketing calls were initiated by Travel Services to consumers nationwide, promoting by trade name the cruise services of the Cruise Defendants,” the Carnival Cruise, Royal Caribbean class action lawsuit states.
Qualified claimants have been asked to submit verification that they own the phone number in question. This is intended to confirm the qualified Class Members and weed out any potentially fraudulent claims. As a reminder, consumers should only submit claims for settlements that they qualify for.
In July 2017, the Royal Caribbean class action settlement was preliminarily approved for between $7 million and $12.5 million, depending on the number of claims submitted. Claimants were initially required to submit their phone numbers which were affected by the telemarketing calls. The original deadline was Nov. 3, 2017.
The Carnival Cruise, Royal Caribbean class action lawsuit was filed by plaintiff Philip Charvat. Charvat alleged that Carnival Cruise, Royal Caribbean Cruises, and Norwegian Cruise Lines illegally called consumers with pre-recorded messages promoting their services. The prerecorded calls allegedly told consumers they had won a free cruise and required consumers to pay certain “fees” that the company kept as profit.
Charvat argued that the telemarketing scheme was illegal because none of the consumers gave their express consent to receive the calls. “The scope of the illegal telemarketing campaign at issue is also evidenced by records of consumer complaints obtained from the Federal Trade Commission in response to Freedom of Information Act requests,” the Carnival Cruise, Royal Caribbean class action alleged. Consumers reportedly contacted the Federal Trade Commission for years about the prerecorded telemarketing calls they received from Carnival.
Charvat sought to represent a Class of people whose cell phones were called with pre-recorded messages by Travel Services mentioning Carnival, Royal Caribbean, and/or Norwegian Cruise Lines.
The Class Members are represented by Matthew P. McCue of Law Office of Matthew P. McCue; Alexander H. Burke and Daniel J. Marovitch of Burke Law Offices LLC; Edward A. Broderick and Anthony Paronich of Broderick & Paronich PC.
The Carnival Cruise, Royal Caribbean Class Action Lawsuit is Charvat v. Resort Marketing Group Inc., et al., Case No. 1:12-cv-5746, in the U.S. District Court for the Northern District of Illinois.
UPDATE: On Oct. 28, 2019, the cruise line telemarketing class action lawsuit that ended in a $12.5 million class action settlement was granted final approval.
UPDATE 2: On Aug. 13, 2020, Top Class Actions viewers started receiving long-awaited checks in the mail from the Carnival Cruise, Royal Caribbean telemarketing class action settlement worth as much as $25.02! Congratulations to everyone who filed a valid claim and got PAID!
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If you were contacted on your cell phone by a company via an unsolicited text message (text spam) or prerecorded voice message (robocall), you may be eligible for compensation under the Telephone Consumer Protection Act.
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210 thoughts onCarnival Cruise TCPA Settlement Requires Additional Information
How are we suppose to provide evidence? What phone number are we looking for on our phone bill?
I am wondering the same thing!!! What number do I need to provide proof of? What date range. Please answer soon. Deadline is May 31.
I received a email on Friday to say that you now have until May 31st to submit your documents for proof that you own the number.
I just order a credit report from credit bureau all phone numbers or there.
According to what I read, the Judge extended the deadline until May 31, 2018 to submit the extra documentation. However, when I requested information from my phone service provider, this is what I was told by Comcast:
*If you want call details greater than 90 days old, you will have to fax a signed written letter of authorization to the Comcast Legal Response department at 1-866-947-5587.
Law enforcement demanding call detail records must send the Legal Response Center a valid order. The order should include the specific telephone number as well as the requested time period. The order can be faxed to 866-947-5587 or sent in the mail to:
Comcast Legal Response Center
650 Centerton Road
Moorestown, NJ 08057″
How are we supposed to provide record details when we weren’t given the information needed to request it?
I just received my letter from Verizon with proof that I had the same # since 2004. But you guys literally gave me no time to get this. So now what???????
I also did not receive a email also and i no longer have the phone with the number I submitted a claim for
I didn’t receive an email asking for proof of my number . I’ve had the same number for over 10 yrs .what do I do now ?
I was wondering the same thing. I’m in the same situation.
Our numbers were verified months ago. I went to check on status and saw that they were asking more info..It’s too late now and I received no email. Not fair.
I did not receive an email, concerning this new information.
I HAVE NOT RECEIVED AN EMAIL
You can contact the settlement administrator with your questions: https://www.rmgtcpasettlement.com/Home.aspx