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Claimants in a Carnival Cruise, Royal Caribbean TCPA settlement have been asked to provide additional proof for their claims.
Class Members in the Carnival Cruise, Royal Caribbean class action settlement recently received an email from the settlement administrator asking the 2 million claimants to provide additional proof related to their phone numbers.
The claimants have until May 1, 2018 to respond to the settlement administrator with additional proof or to opt out of the settlement. The final settlement hearing has been rescheduled to July 24, 2018.
According to the email sent by the settlement administrator, “an unknown but substantial number of claims filed in this manner may be fraudulent.” Although more than 2 million claims were submitted to the settlement, this is not an automatic indicator of fraud.
Many of the submitted claims are likely to be valid as millions of calls were allegedly placed by the defendants. A statement in the third amended complaint supports the large number of claimants.
“Over the four years prior to the filing of this lawsuit, and extending until March of 2014 – long after the filing of this lawsuit in July of 2012 – millions of illegal pre-recorded telemarketing calls were initiated by Travel Services to consumers nationwide, promoting by trade name the cruise services of the Cruise Defendants,” the Carnival Cruise, Royal Caribbean class action lawsuit states.
Qualified claimants have been asked to submit verification that they own the phone number in question. This is intended to confirm the qualified Class Members and weed out any potentially fraudulent claims. As a reminder, consumers should only submit claims for settlements that they qualify for.
In July 2017, the Royal Caribbean class action settlement was preliminarily approved for between $7 million and $12.5 million, depending on the number of claims submitted. Claimants were initially required to submit their phone numbers which were affected by the telemarketing calls. The original deadline was Nov. 3, 2017.
The Carnival Cruise, Royal Caribbean class action lawsuit was filed by plaintiff Philip Charvat. Charvat alleged that Carnival Cruise, Royal Caribbean Cruises, and Norwegian Cruise Lines illegally called consumers with pre-recorded messages promoting their services. The prerecorded calls allegedly told consumers they had won a free cruise and required consumers to pay certain “fees” that the company kept as profit.
Charvat argued that the telemarketing scheme was illegal because none of the consumers gave their express consent to receive the calls. “The scope of the illegal telemarketing campaign at issue is also evidenced by records of consumer complaints obtained from the Federal Trade Commission in response to Freedom of Information Act requests,” the Carnival Cruise, Royal Caribbean class action alleged. Consumers reportedly contacted the Federal Trade Commission for years about the prerecorded telemarketing calls they received from Carnival.
Charvat sought to represent a Class of people whose cell phones were called with pre-recorded messages by Travel Services mentioning Carnival, Royal Caribbean, and/or Norwegian Cruise Lines.
The Class Members are represented by Matthew P. McCue of Law Office of Matthew P. McCue; Alexander H. Burke and Daniel J. Marovitch of Burke Law Offices LLC; Edward A. Broderick and Anthony Paronich of Broderick & Paronich PC.
The Carnival Cruise, Royal Caribbean Class Action Lawsuit is Charvat v. Resort Marketing Group Inc., et al., Case No. 1:12-cv-5746, in the U.S. District Court for the Northern District of Illinois.
UPDATE: On Oct. 28, 2019, the cruise line telemarketing class action lawsuit that ended in a $12.5 million class action settlement was granted final approval.
UPDATE 2: On Aug. 13, 2020, Top Class Actions viewers started receiving long-awaited checks in the mail from the Carnival Cruise, Royal Caribbean telemarketing class action settlement worth as much as $25.02! Congratulations to everyone who filed a valid claim and got PAID!
Join a Free TCPA Class Action Lawsuit Investigation
If you were contacted on your cell phone by a company via an unsolicited text message (text spam) or prerecorded voice message (robocall), you may be eligible for compensation under the Telephone Consumer Protection Act.
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210 thoughts onCarnival Cruise TCPA Settlement Requires Additional Information
m problem is i dont still have my claim # ………i cant submit additional proof without the claim # how can i get it i need it by may 1st its the 28th of april ………
You can contact the settlement administrator with your questions: https://www.rmgtcpasettlement.com/Home.aspx
I didnt get an email. And i dont have that phone number anymore and im not even with that cell phone company. I didnt even get my bill in the mail. I did auto pay with sprint so how am i supposed to have proof now. I dont have access to that account anymore to even print out an old phone bill.
You can contact the settlement administrator with your questions: https://www.rmgtcpasettlement.com/Home.aspx
I receive a email they change the date from the 1st to the 31st so get your paperwork in.
Also when would the email have been sent?
You can contact the settlement administrator with your questions: https://www.rmgtcpasettlement.com/Home.aspx
My carrier I’ve had since metro pcs started and we don’t receive a bill from them But also I haven’t received an email either. How can I find out if my number was accepted?
You can contact the settlement administrator with your questions: https://www.rmgtcpasettlement.com/Home.aspx
Who is the sender of the email? Subject line? I have not seen an email, want to make sure it did not go my junk file or something.
And the date?
Send in your proof before May first. They are simply trying to exclude the liars and frauds. A phone bill, even a receipt for something that you ordered online that includes the phone number(s) in will suffice.
Excuse that. I meant the phone number(s) attached to your name that you filed your claim with.
I found mine in my junk mail folder! You’ll know when you see it. It very clearly states the name and nature of the settlement. I have to be honest here, I hope that anyone who filed a fraudulent claim is caught, because at this point the number of claims are insane. I received a TON of calls, and after working with AT&T for over an hour to line up records of my old phone numbers, then submit my documentation, will be so irritated if I end up with a check for six friggin’ dollars. Look through your spam folder. The odd thing? I never look at my junk folder, just happened to that day, and there it was! I would’ve missed it completely.
You can contact the settlement administrator with your questions: https://www.rmgtcpasettlement.com/Home.aspx
We filed a claim, and have a valid claim number. We’ve received no e-mil. Did everyone that filed a claim receive an e-mail?
https://www.rmgtcpasettlement.com/Home.aspx
Copy and paste WITH YOUR CLAIM NUMBER
You can contact the settlement administrator with your questions: https://www.rmgtcpasettlement.com/Home.aspx
I read somewhere that there are millions of people who have joined this class action lawsuit and even its a 12.5 million settlement, after attny fees and cost, we as the ones who had to deal with the incessant amount of marketing calls will get no where near the $300 per phone call / 3 call maximum that was originally a guesstimate per person.
My phone numbers were on the list!
So how do I resubmit additional proof?
You should contact the party that sent you the email requesting additional information. Good luck.
If it’s not a number you own any longer, just send them an old phone bill, or even a receipt for something that you ordered online which includes the phone number(s) in question. That will suffice. I was all panicked and confused at first, but they actually just need proof that the number you submitted was or is actually attached to your nsme. This will exclude fraudulent claims, thus sweetening the pot
You can contact the settlement administrator with your questions: https://www.rmgtcpasettlement.com/Home.aspx
Haven’t received anything so guess mine is legit.
Check your junk folder. That’s where mine was.
So how do we submit the proof? There hasn’t been any notifications sent to claimants requesting proof. My husband filed because hes been affected. But we havent received any notifications. There’s no link to submit proof. So how do they expect us to submit proof?! I thought thats why you had to enter your phone number before filing!
if you didn’t receive a email stating for what claim number then ur claim is valid and don’t have to do anything 4 out of 6 of my numbers got emails so the other 2 are valid and I gotta show proof for other 4
You can contact the settlement administrator with your questions: https://www.rmgtcpasettlement.com/Home.aspx