Top Class Actions’s website and social media posts use affiliate links. If you make a purchase using such links, we may receive a commission, but it will not result in any additional charges to you. Please review our Affiliate Link Disclosure for more information.
Claimants in a Carnival Cruise, Royal Caribbean TCPA settlement have been asked to provide additional proof for their claims.
Class Members in the Carnival Cruise, Royal Caribbean class action settlement recently received an email from the settlement administrator asking the 2 million claimants to provide additional proof related to their phone numbers.
The claimants have until May 1, 2018 to respond to the settlement administrator with additional proof or to opt out of the settlement. The final settlement hearing has been rescheduled to July 24, 2018.
According to the email sent by the settlement administrator, “an unknown but substantial number of claims filed in this manner may be fraudulent.” Although more than 2 million claims were submitted to the settlement, this is not an automatic indicator of fraud.
Many of the submitted claims are likely to be valid as millions of calls were allegedly placed by the defendants. A statement in the third amended complaint supports the large number of claimants.
“Over the four years prior to the filing of this lawsuit, and extending until March of 2014 – long after the filing of this lawsuit in July of 2012 – millions of illegal pre-recorded telemarketing calls were initiated by Travel Services to consumers nationwide, promoting by trade name the cruise services of the Cruise Defendants,” the Carnival Cruise, Royal Caribbean class action lawsuit states.
Qualified claimants have been asked to submit verification that they own the phone number in question. This is intended to confirm the qualified Class Members and weed out any potentially fraudulent claims. As a reminder, consumers should only submit claims for settlements that they qualify for.
In July 2017, the Royal Caribbean class action settlement was preliminarily approved for between $7 million and $12.5 million, depending on the number of claims submitted. Claimants were initially required to submit their phone numbers which were affected by the telemarketing calls. The original deadline was Nov. 3, 2017.
The Carnival Cruise, Royal Caribbean class action lawsuit was filed by plaintiff Philip Charvat. Charvat alleged that Carnival Cruise, Royal Caribbean Cruises, and Norwegian Cruise Lines illegally called consumers with pre-recorded messages promoting their services. The prerecorded calls allegedly told consumers they had won a free cruise and required consumers to pay certain “fees” that the company kept as profit.
Charvat argued that the telemarketing scheme was illegal because none of the consumers gave their express consent to receive the calls. “The scope of the illegal telemarketing campaign at issue is also evidenced by records of consumer complaints obtained from the Federal Trade Commission in response to Freedom of Information Act requests,” the Carnival Cruise, Royal Caribbean class action alleged. Consumers reportedly contacted the Federal Trade Commission for years about the prerecorded telemarketing calls they received from Carnival.
Charvat sought to represent a Class of people whose cell phones were called with pre-recorded messages by Travel Services mentioning Carnival, Royal Caribbean, and/or Norwegian Cruise Lines.
The Class Members are represented by Matthew P. McCue of Law Office of Matthew P. McCue; Alexander H. Burke and Daniel J. Marovitch of Burke Law Offices LLC; Edward A. Broderick and Anthony Paronich of Broderick & Paronich PC.
The Carnival Cruise, Royal Caribbean Class Action Lawsuit is Charvat v. Resort Marketing Group Inc., et al., Case No. 1:12-cv-5746, in the U.S. District Court for the Northern District of Illinois.
UPDATE: On Oct. 28, 2019, the cruise line telemarketing class action lawsuit that ended in a $12.5 million class action settlement was granted final approval.
UPDATE 2: On Aug. 13, 2020, Top Class Actions viewers started receiving long-awaited checks in the mail from the Carnival Cruise, Royal Caribbean telemarketing class action settlement worth as much as $25.02! Congratulations to everyone who filed a valid claim and got PAID!
Join a Free TCPA Class Action Lawsuit Investigation
If you were contacted on your cell phone by a company via an unsolicited text message (text spam) or prerecorded voice message (robocall), you may be eligible for compensation under the Telephone Consumer Protection Act.
GET A FREE CASE EVALUATION NOW
ATTORNEY ADVERTISING
Top Class Actions is a Proud Member of the American Bar Association
LEGAL INFORMATION IS NOT LEGAL ADVICE
Top Class Actions Legal Statement
©2008 – 2024 Top Class Actions® LLC
Various Trademarks held by their respective owners
This website is not intended for viewing or usage by European Union citizens.
210 thoughts onCarnival Cruise TCPA Settlement Requires Additional Information
So what are we suppose to do now? What constitutes as additional proof? They are trying to find out if I own the phone number??? CALL ME!!! Just like your illegal pre-recorded telemarketing calls did! How convenient that they requested additional proof of ownership of phone number, but nowhere does it tell you how to verify it.
Go to whitepages.com and put in your name or phone number and screenshot the page and send it to them.
Unless it’s an old number. In that case, you have to call your carrier and ask them to dig into your records then send you either copies of your old bills, or records of your old phone number, and when you changed it. I have four phone numbers that I received phone calls on from 2009 to 2013. I had to change my phone number a lot because I have a crazy ex-husband. Sigh.
Well they now have to, because so many people have claimed to be a part of the lawsuit. It actually works in our favor. Anyone who fraudulently made a claim will be excluded. Since my numbers are all phone numbers that I no longer have, I spent an hour on the phone with AT&T while this representative dug into my records then provided me with a screenshot of all four phone numbers. I just submitted my proof today. It really does work in our best interest because we are not lying, while many others are.
where is the link to provide proof?
If you received an email requesting additional information, it included directions on how to submit information.
I had 2 numbers called. One of them was used by an elderly woman (my ex mother in law) who has passed away. She got these calls all hours of the night. She used to complain that a cell phone was no good if someone was just going to call and offer her a cruise that she couldn’t take.
The other number was under a carrier that I no longer use. There is no link on here to provide proof and it doesn’t say how to contact the settlement administrator. We are given until May 1, 2018 to respond to someone we can’t even locate.
agreed, where is the link to provide proof?
I never received an email or a postcard from them. I just double checked everything and all my info is correct. I wonder if everyone is receiving an email or just those who they require additional proof? So confusing.
How do i get proof?? I dont have that number anymore. Had it when i first moved to where i live and bought a new phone and switched carriers. Cant get proof but know that was my number. Just pay up and quit making excuses not to pay!
How do I get proof when I don’t have that number anymore?
Cannot get proof with my prepaid numbers. Is this just another way to screw us out of our money?
Yall gonna end up with another lawsuit since your asking for the impossible.
I don’t know the number to search for to give the additional information. I get and have gotten many calls and not all have names attached. Can a list of possible phone numbers be provided that they called from? Also we have disconnected one line, how does that work?
I agree my business has 8 total # two out those were called I now don’t recall which two I can provide proof that’s not the problem, but the email they sent should’ve provided the # they need information (proof) of
What if you had that number during the time frame but not anymore?
You should contact the settlement administrator with any questions.
What constitutes as additional proof?
You should contact the settlement administrator with your questions.
Where?
You can contact the settlement administrator with your questions: https://www.rmgtcpasettlement.com/Home.aspx