Samsung Washer Models May Develop Rust, Owners Say

Large home appliances should have a life span of between eight and 10 years. However, owners of certain Samsung washer models have experienced a much shorter product life, frustrating customers and causing them to wonder if Samsung is treating them fairly.

The owners of certain Samsung washer models have reported rust stains on their clothing even as early as just two years after purchase. One Fontana, Calif. man, Eddie Macias, purchased a Samsung washer and suffered this fate.

According to NBC Los Angeles, Eddie says the Samsung washer he purchased began ruining his clothes with rust stains after only two years. The manufacturer refuses to replace it, he says.

“All my clothes are getting stained. I can’t even use the machine any more,” Macias adds. He says that he has to go to his mother’s home to wash his clothes. He also stated that he feels like he didn’t get the high-quality Samsung washer that he paid around $600 for, but instead that he bought a “very expensive eyesore.”

Rust in Top-Loading Washing Machines

Apparently, there is a rusty, red stain or growth growing across his Samsung washer near the bleach dispenser area. This rust spreads to his clothes, he says, and stains them. However, he argues, this should not be the case because this washing machine is only two years old.

According to Macias, Samsung has claimed that the problem with these certain Samsung washer models is “cosmetic” and does not affect the functionality of the appliance.

Other consumers seem to be having a similar problem with their Samsung washer models. The problem seems to lie with Samsung washer models that are top-loading. These Samsung washer models have been marketed as gentle on clothes as well as resistant to rust, damage and chipping.

But, like Macias, many customers claim that rust can occur in their Samsung washers soon after they purchase them.

Voluntary Samsung Washer Recall

In November 2017, Samsung issued a voluntary recall of their top-loading Samsung washer models. Even so, customers say, Samsung does not acknowledge the rust problem and their repair workers will not fix the problem with these Samsung washer models.

The recall, Samsung says, is for Samsung washer models manufactured between March 2011 and October 2016. Samsung says that the voluntary recall is due to customers reporting problems with washer drums. Allegedly, washer drums in these Samsung washer models lose balance, which triggers excessive vibrations. In these cases, if bulky items such as bedding were being washed,  the top of the washer could separate from the body of the machine.

A class action lawsuit has been filed against Samsung regarding the rust problem.  The lead plaintiff claims that in 2013 she purchased a Samsung washer, then found rust about a year after she bought it. Within four years, she says, the Samsung washing machine was so rusty that her clothes would no longer be cleaned. In fact, she claims, her clothes were damaged and she had to clean her clothes elsewhere.

Like Macias, the plaintiff was allegedly told by Samsung repair technicians that the rust was only cosmetic and that it didn’t affect the functionality of the machine.

If you have purchased one of the problematic top-loading Samsung washer models manufactured between March 2011 and October 2016 that has developed rust which makes it unable to wash clothes, you may be eligible for compensation.

Join A Free Samsung Washing Machine Rust Defect Class Action Lawsuit Investigation

If you have a Samsung washing machine that rusted, impeding the functionality of your unit, you may qualify for legal action against the company.

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