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Large home appliances should have a life span of between eight and 10 years. However, owners of certain Samsung washer models have experienced a much shorter product life, frustrating customers and causing them to wonder if Samsung is treating them fairly.
The owners of certain Samsung washer models have reported rust stains on their clothing even as early as just two years after purchase. One Fontana, Calif. man, Eddie Macias, purchased a Samsung washer and suffered this fate.
According to NBC Los Angeles, Eddie says the Samsung washer he purchased began ruining his clothes with rust stains after only two years. The manufacturer refuses to replace it, he says.
“All my clothes are getting stained. I can’t even use the machine any more,” Macias adds. He says that he has to go to his mother’s home to wash his clothes. He also stated that he feels like he didn’t get the high-quality Samsung washer that he paid around $600 for, but instead that he bought a “very expensive eyesore.”
Rust in Top-Loading Washing Machines
Apparently, there is a rusty, red stain or growth growing across his Samsung washer near the bleach dispenser area. This rust spreads to his clothes, he says, and stains them. However, he argues, this should not be the case because this washing machine is only two years old.
According to Macias, Samsung has claimed that the problem with these certain Samsung washer models is “cosmetic” and does not affect the functionality of the appliance.
Other consumers seem to be having a similar problem with their Samsung washer models. The problem seems to lie with Samsung washer models that are top-loading. These Samsung washer models have been marketed as gentle on clothes as well as resistant to rust, damage and chipping.
But, like Macias, many customers claim that rust can occur in their Samsung washers soon after they purchase them.
Voluntary Samsung Washer Recall
In November 2017, Samsung issued a voluntary recall of their top-loading Samsung washer models. Even so, customers say, Samsung does not acknowledge the rust problem and their repair workers will not fix the problem with these Samsung washer models.
The recall, Samsung says, is for Samsung washer models manufactured between March 2011 and October 2016. Samsung says that the voluntary recall is due to customers reporting problems with washer drums. Allegedly, washer drums in these Samsung washer models lose balance, which triggers excessive vibrations. In these cases, if bulky items such as bedding were being washed, the top of the washer could separate from the body of the machine.
A class action lawsuit has been filed against Samsung regarding the rust problem. The lead plaintiff claims that in 2013 she purchased a Samsung washer, then found rust about a year after she bought it. Within four years, she says, the Samsung washing machine was so rusty that her clothes would no longer be cleaned. In fact, she claims, her clothes were damaged and she had to clean her clothes elsewhere.
Like Macias, the plaintiff was allegedly told by Samsung repair technicians that the rust was only cosmetic and that it didn’t affect the functionality of the machine.
If you have purchased one of the problematic top-loading Samsung washer models manufactured between March 2011 and October 2016 that has developed rust which makes it unable to wash clothes, you may be eligible for compensation.
Join A Free Samsung Washing Machine Rust Defect Class Action Lawsuit Investigation
If you have a Samsung washing machine that rusted, impeding the functionality of your unit, you may qualify for legal action against the company.
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275 thoughts onSamsung Washer Models May Develop Rust, Owners Say
February 1, 2024 (we bought our Samsung through Costco) problems started with our top loader washing machine, within the first year. We’ve had it just at 3 years now and the rust is all around the hinges, bleach and soap trays.
I have a WA48H7400AW/A2 Samsung washer bought 5 yrs ago and around the bleach dispenser is all rusted out with a big hole in it and looks like it’s going to break off completely any day. How can Samsung get away with refusing to replace if so many customers have the same issue. Obviously it’s a defect on their end. To say it’s cosmetic is just ridiculous.
My washer started rusting around bleach dispenser, not it got do bad ruining most of my clothes. Now has a hole around bleach dispenser. My concern is this even safe to wash my clothes at this point.
I don’t know what to do.
I’ll be looking for a new washer as soon as I get time. My 5 year old Samsung washer started rusting around the soap dispenser a couple of years ago and now it’s getting really bad. Just sick of looking at the crud. This shouldn’t happen. Same thing happened to my previous Maytag Bravo washer. It’s all junk now days. My Samsung black stainless finish dishwasher lasted only 5 years too before it broke down. I never buy the most expensive model. Just plan to buy a new one every 5 years or so. I think the appliance companies know this.
My washer has rust along the top. By the bleach tray and along the inside rim. Chunks of metal fall off!
I bought my washer about 6 years ago and it developed rust, and some pieces of metal pieces fall off. The washer stained so many clothes with yellow rustic looking spots, very dissatisfied.
I bought my washer about 6 years ago and it developed rust, and some pieces of metal pieces fall off. The washer stained so many clothes with yellow rustic looking spots, very dissatisfied.
I have the same problem with mine it destroyed a bunch of clothes they replaced the part where the bleach goes the whole part of the machine is all rusty and peeling we need a solution to this problem
I have a washer that has had this problem. The area where the bleach is to go in, the area surrounding is all rusted and its getting worse by the week. Model # WA48H7400AW/AA. S/N# 0EKZ5DEHC01407L. On top of that it smells every other day requiring me to do a full clean cycle. This is not normal. You walk into my laundry room and it smells musty. I have had top loaders before, and never this probem.
Hello I have a Samsung Washer. My Samsung is about 5 years old. I have been complaining about my washer machine rusting every since. I had warranty the people I bought from kept giving me the run around until the warranty expired. I went to Samsung the maker if the washing machine they refuse to replace the washer. My washer rust every time I put bleach in the dispenser. This should never happen. My washer machine look a mess because it is still rusting. Can’t get any help.
We need a class action law suit. I’ve only had mine for 9 months.
My Samsung washer has rustied all around the bleach dispenser and also the door in the back has rustled and chunks of rust falls in washer when washing clothes. I also have a sumsang dryer that I have had workered on several time due to heating issue twice hesting element and now heating sensor.
I have the same rust problem with my Samsung Washer the bleach dispenser rusted completely detaching it from the washer corner and fell inside. Also the detergent dispenser overhead is rusted out.The barrel is not balancing correctly while a small amount of clothes are in tub . This started happening within the second year of purchase.