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FloSports subscription class action lawsuit overview:
- Who: Jerry Hill filed a class action lawsuit against FloSports Inc.
- Why: Hill claims FloSports misleads customers into believing they are only being charged a monthly fee — rather than the full annual fee — when they first sign up for the sports streaming service.
- Where: The class action lawsuit was filed in New York federal court.
FloSports misleads its customers into believing they are only being charged a monthly fee when they first sign up for a subscription with the sports broadcaster and streaming service, a new class action lawsuit alleges.
Plaintiff Jerry Hill claims FloSports customers are, in reality, charged an annual fee at the time of their initial check-out that is “exponentially higher” than the monthly fee.
Hill argues FloSports is also able to “unilaterally charge its customers’ renewal fees without their consent, as Defendant is in possession of its customers’ billing information.”
“Defendant has concocted a scheme to charge Plaintiff and other similarly situated customers on a yearly basis, absent their consent under the (Automatic Renewal Law),” the FloSports class action states.
Hill wants to represent a nationwide class and New York class of FloSports customers who were automatically enrolled and charged for at least one month of FloSports membership.
FloSports accused of having ‘incomplete disclosures’ on its checkout pages
FloSports has “misleading, missing and incomplete disclosures” on its checkout pages and in its acknowledgment emails sent to customers who have unknowingly paid for an annual subscription, the FloSports class action alleges.
Hill argues further that he was ignored by FloSports when he tried to contact the company within 30 days of purchase to contest the $160 annual charge.
“Defendant failed to acknowledge that Mr. Hill had contacted FloSports within 30-days of purchase and made the request to change subscription to monthly and refund the annual charge,” the FloSports class action says.
Hill claims FloSports is guilty of unjust enrichment, negligent misrepresentation and conversion, and is in violation of New York General Business Law and the Electronic Funds Transfer Act.
Plaintiff is demanding a jury trial and requesting declaratory and injunctive relief along with an award of compensatory and punitive damages for himself and all class members.
A similar class action lawsuit was filed against the National Football League (NFL) last month by a consumer arguing the NFL auto-converted and auto-renewed its NFL GamePass subscribers to its NFL+ service.
Have you been signed up for an annual subscription without your consent? Let us know in the comments.
The plaintiff is represented by Randi Kassan, Scott Harris and Gary M. Klinger of Milberg Coleman Bryson Phillips Grossman PLLC.
The FloSports subscription class action lawsuit is Hill, et al. v. FloSports, Inc., Case No. 1:22-cv-00854, in the U.S. District Court for the Western District of New York.
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13 thoughts onFloSports class action alleges streaming service charged monthly customers for annual subscriptions
My daughter does allstar cheer and in order for my family to watch her we will get a monthly subscription to FloSports well I’ve learned my lesson with them over the years I have to set reminders to cancel or else they will take another month OR the yearly fee of $150. They decide what it will be and they have no customer service. No one answers your calls and half ass answers your emails.
This happened to me in 2022. There was no advanced notice indicating automatic renewal, thus charging me the full year’s cost. I could not reach anyone by phone to dispute and they refused to refund the full cost. They claimed I “viewed customer only content” but when I asked for proof, they stopped responding to my emails.
FloSports just charged $160 on my debit card this week without my awareness.
Please add me
This happened to me a few years ago with them. They claim it’s a monthly subscription then they charge you for 149. Which is insane.
This happened to me in 2020 when I was struggling to pay my rent mid pandemic. I was stuck home hoping to watch an event and paid for what I had believed to be a single month of streaming, only to have a large chunk of my rent $$ taken out. I ended up being late on my rent and being threatened with eviction, and my wife was quite unhappy with the fact that I “chose to spend that money elsewhere.” Would very much like to be a part of this. Glad somebody is doing something. I have emails sent and dated as well.
Definitely got screwed over by them as well and I just had to eat it. Immediately cancelled my sub as soon as I could and tell everyone I can that they have some of the worst subscription practices.
Been trying to get through customer support for 2 months now with no reply after they charged me for a yearly subscription AGAIN. I canceled my subscription last year through their customer support and now im bieng ghosted by the company, and out $150 while recently bieng injured and unable to work. this company is disgusting.
I Hate that this is even allowed. I should be able to purchase something NOT enter into a 24/7 relationship of fees- Ive had this happen multiple times – Add me !
Add me paid $160 dollars
I wanted to be the advertised monthly rate for Gordon Ryan vs Bj Peña and got charge annual amount putting my account in overdraft charging me even more money. Sue these frauds – mike kocjancic