Christina Spicer  |  November 12, 2020

Category: Health - Fitness

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woman on peloton bike

Stationary bike consumers claiming false advertisement of an “ever-growing” library of Peloton classes overcame a motion by the company to dismiss their case.

A group of plaintiffs filed a class action lawsuit alleging Peloton falsely advertised its services after a separate lawsuit by the National Music Publishers Association resulted in the company removing over half of the classes it offered. The plaintiffs said that they and other customers who paid thousands for a stationary bike and a pricey monthly fee to access Peloton classes were not informed by the company that it would be removing over half of its workout options.

The complaint was originally filed by three plaintiffs, New York, Michigan, and California residents. Law360 reports that, in July, the California plaintiff voluntarily dismissed his claims in the class action. Peloton moved to have the remaining claims dismissed.

A federal judge agreed with Peloton that the Michigan plaintiff’s claims could not be brought under New York law; however, U.S. District Court Judge Lewis K. Liman refused to dump the remainder of the false advertising claims, pointing out that the remaining plaintiff is a New York resident.

Indeed, Peloton made five other arguments to dismiss the class action lawsuit, each of which was rejected by Judge Liman. Peloton argued that it had discretion to remove classes under the Terms of Service customers agree to when they sign up for the service. Stating that Peloton’s arguments to dismiss under its Terms of Service were “based on a non-sequitur,” Judge Liman remained unconvinced.

“Peloton’s Terms of Service may have protected it from a breach of contract or similar claim for the removal of a particular class or group of classes,” notes the order, “However, the Terms of Service do not relieve Peloton from a deceptive marketing claim based on the allegation that Peloton advertised its library as ever-growing while knowing that it would be diminishing or shrinking in size.”

Similarly, Judge Liman was not moved by Peloton’s assertion that the advertising of its classes was “mere puffery.”

“Peloton’s promise that the class library would be ‘ever-growing’ was not an opinion, nor was it vague and non-specific,” Judge Liman concluded in his option. “It did not necessarily mean that all the classes available at any particular time would remain available at a future time or prevent Peloton from removing a specific class or group of classes. But it was nonetheless a measurable claim, promising that the class library in aggregate would continue to grow. Because the promises of an ‘ever-growing’ library were objective, testable statements, they are therefore actionable.”

Customers are concerned about the Peloton classes library being as extensive as advertised.The stationary bike company also contended that the term “ever-growing” is not deceptive or misleading to consumers and instead could be construed to mean that Peloton classes are always changing, like over half of the classes being removed. Again, Judge Liman remained unconvinced by Peloton’s argument.

“The plain meaning of ‘ever-growing’ is ‘always increasing or expanding in size,’” stated the judge in his order. “Even if Peloton did add new content every day, it would ‘not be accurate to describe a library with more than 10,000 classes on one day and less than 4,500 the next as ‘growing.’”

Similarly, Judge Liman dismissed Peloton’s arguments that the plaintiffs failed to establish that they relied on advertising that the class library was “ever-growing” and that they did not suffer an injury due to the alleged false advertising.

“The Complaint alleges that ‘Plaintiffs attributed value to Peloton’s promises regarding the nature and characteristics of its on-demand digital library and would not have purchased the hardware and corresponding Peloton Membership, or would not have purchased it on the same terms, if they knew the truth,” pointed out the judge in his order. “No more is necessary at this stage.”

Lawyers representing the plaintiffs reportedly stated that they were pleased with the outcome of Peloton’s motion to dismiss, despite the trimming of the Michigan plaintiff’s claims from the class action lawsuit.

“Judge Liman ruled in plaintiffs’ favor on all of the substantive issues in this case right down the line,” an attorney representing the plaintiff told legal news source, Law360. “We look forward to continuing to prosecute this case through nationwide class certification and trial so that we can hold Peloton accountable for its improper conduct with respect to its gutting of its on-demand class library.”

Are you a customer who noticed that the company deleted Peloton classes? We want to hear from you! Tell us what happened in the comment section below!

The plaintiffs are represented by Gregg G. Gutzler, Adam Levitt, and Adam Prom of DiCello Levitt Gutzler LLC and Ashley C. Keller and J. Dominick Larry of Keller Lenkner LLC.

The Deleted Peloton Classes Class Action Lawsuit is Eric Fishon, et al. v. Peloton Interactive Inc., Case No. 1:19-cv-11711, in the U.S District Court for the Southern District of New York.

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7 thoughts onClass Action Lawsuit Over Deleted Peloton Classes Rides Out Motion to Dismiss

  1. Angelina Pineda says:

    We had our bike for a little over a year and our touch screen stopped working. Now they are telling us we need to buy a new screen!

  2. Denise Shannon says:

    I would like to inquire about the forced memberships. We canceled ours on the promise that we would still be able to do the on demand library, just not the live classes. We now cannot use the bike at all, and it seems even if we sign up for the monthly subscription again, most of the classes we were doing are no longer available anyway. We paid over 3k for a bike that is now useless.

    Thank you

    1. Denise Shannon says:

      Also, the contract we signed originally stated the same, that the membership was required for one year only, and after that all on demand classes would still be available. As of this morning, they are telling us we have access to three whole classes.

      Thank you again.

  3. carol silva says:

    So dissatisfied with this bike. I am not interested in their classes. The scenic rides are the reason I purchased this bike. After two weeks they starting going away. Customer service does nothing. Terrible people who say I am sorry..I don’t know and I can’t help you. A supervisor will call you back .first it’s 15 minutes..then it’s up to 48 hours. Waste of money and time. Sign me up!

  4. Julie and John Hart says:

    Hello – My husband and I would like to be included in this class-action lawsuit.
    We purchased the bike only 5 months ago due to the competitive nature of the scenic rides. The answer Peloton gave my husband when he asked why they were removed was that the company intended to remove them and are looking to move towards a “non-competitive” environment for their rides. The Peloton commercials certainly do not convey that their classes and rides are non-competitive. We purchased the bike based on the commercials and after trying the bike in a showroom. The company has changed the direction of the classes to be non-competitive and we would have never purchased the bike if we knew this.

  5. Debby Tarafa says:

    This is so true and so glad that someone is finally doing something about this, add me. I contacted Peloton myself about the missing classes, so called library and they just blow you off. You spend all this money for this bike, they offer classes, then all of a sudden things disappear, classes start sucking, you can’t get what they offered in the beginning unless you pay the up price they keep on increasing and the classes get less and less, and not as good as they were in the beginning to get you to purchase. Plus be careful watch your account as you have to let them take it out every month in order to ride and sometimes they take it out more than once a month or if you tell them to stop they will not and keep on hitting your account. Peloton is not as good as they made themselves out to be in the beginning and they seem to just want to make themselves rich off this product

    1. E McConnell says:

      Sure they want to become rich.The people who bought this must be getting free money from SSI

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