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Hundreds of thousands of Ford Explorer SUVs are being recalled over a defect that could result in roof rails detaching while driving.
The recall affects 661,000 2016 through 2019 SUVs, 620,483 of which were sold in the United States, NBC Philadelphia reports. The vehicles have silver, black and absolute black roof rail covers.
Ford does not currently face legal action over the recalled vehicles, but Top Class Actions tracks recalls because they sometimes end in class action lawsuits.
In documents posted Sunday, the automaker stated that the National Highway Traffic Safety Administration (NHTSA) had first enquired about the issue in April 2020. The issue was then brought to Ford’s Critical Concern Review Group (CCRG), and it was determined that the issue did not present a high enough risk to motor vehicle safety to conduct a recall, due to the low chances of the roof rail detaching.
Ford then shared the CCRG’s recommendations with NHTSA and advised the agency that it would provide a customer satisfaction program to approve customers who experienced the issue outside of warranty period with a one-time repair.
In November 2020 Ford stated that it was extending the one-time repair warranty for 10 years/150,000 miles.
After actively monitoring the issue for a few months, Ford agreed to a recall requested by NHTSA in April 2021.
According to a request made by Ford, warranty analysis showed a lower rate of detachment for roof rails with plated covers and the company asked if vehicles with plated covers could be excluded from the recall. This request was not addressed by NHTSA in Sunday’s report, however.
Ford stated it is not aware of any accidents or injuries related to this defect, according to the defect notice.
Ford will notify owners of the recalled vehicles the week beginning June 28.
In addition to the 620,483 vehicles that have been recalled in the United States, another 36,419 have been recalled in Canada and 4,260 in Mexico.
In recent years Ford has been at the forefront of controversy and consumer complaints regarding faulty vehicles.
In April this year, a nationwide class action lawsuit claimed that Ford knowingly advertised and sold vehicles suffering from a “dangerously defective and unreliable tailgate latch system.”
Are you the owner of a Ford Explorer SUV that has experienced issues? Let us know in the comment section below.
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3 thoughts onFord Recalls 661,000 Explorer SUVs Over Potential Roof Rail Defect
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What the recall years
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