The Laundress recalls 8M products due to potential bacteria contamination

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Update:

• The Laundress issued a recall for around 8 million of its laundry and household cleaning products over concerns they may contain elevated levels of bacteria, including multiple species of pseudomonas. 
• The recall, filed Dec. 1, comes just over a week after The Laundress released a safety notice warning its customers to stop using its products due to the same concern. 
• The Laundress says the potentially elevated levels of bacteria can cause adverse health effects in individuals with weakened immune systems, external medical devices or underlying lung conditions. 
• The Laundress found certain products manufactured between January 2021 and September 2022 contained elevated levels of bacteria, according to the recall. 
• The company urges consumers to immediately stop using the recalled products and offers full refunds. 

The Laundress safety notice overview: 

• Who: The Laundress advised its customers to immediately stop using its products after the company issued a safety notice. 
• Why: The Laundress issued the safety notice over concerns that a number of its luxury laundry detergent and fabric care products potentially contain an elevated level of bacteria. 
• Where: The Laundress is located in New York. 

(Nov. 23, 2022)

The Laundress advised consumers to immediately stop using every single one of the luxury laundry detergent and fabric care company’s products over concerns some may contain an elevated level of bacteria.

Unilever-owned The Laundress listed a large number of affected products in its safety notice. Among the products listed on The Laundress safety notice include its Baby Detergent Packet, Delicate Lady Wash Packet, Ultimate Stain Solving Kit and All Purpose Bleach Alternative & Cleaning Concentrate Duo.

“This safety notice is to inform you to immediately stop using all The Laundress products in your possession,” The Laundress says in the notice. “We have identified the potential presence of elevated levels of bacteria in some of our products that present a safety concern.”

The Laundress says it has been working with the U.S. Consumer Product Safety Commission to resolve the issue and “put the safety of our community above everything else.” 

The Laundress safety notice says US, Canada customers can obtain refund with proof of purchase

Consumers can go on The Laundress safety notice website to check if they have an impacted product. Consumers in the United States and Canada can obtain a refund with a proof of purchase. 

The Laundress apologized to consumers and attempted to reassure them that the “safety and quality” of its products is its “top priority.” 

“We deeply apologize for this situation. We are truly grateful for our entire Laundress Community and thank you for your understanding as we work our hardest to share updates with you,” The Laundress safety notice says. 

In related laundry product news, in September, a consumer filed a class action lawsuit against Lysol laundry sanitizer manufacturer Reckitt Benckiser LLC over claims the company falsely advertises that the Lysol product kills 99.9% of bacteria. 

Have you purchased a product from The Laundress? Let us know in the comments! 

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