Top Class Actions’s website and social media posts use affiliate links. If you make a purchase using such links, we may receive a commission, but it will not result in any additional charges to you. Please review our Affiliate Link Disclosure for more information.
Popular cookware maker All-Clad Metalcrafters faces a class action lawsuit alleging fraud and breach of warranty claims against its All-Clad stainless steel collection.
Lead plaintiff Beira Montalvo of Florida says All-Clad Metalcrafters promises its D3, D5 and LTD1 stainless steel cookware is dishwasher safe but really isn’t.
Montalvo bought a 10-piece D3 All-Clad stainless steel set from Crate & Barrel at the beginning of the year for $799.99, according to the complaint.
By November, she says, the pots and pans were already breaking down.
When she pulled the cookware from the dishwasher, she saw the non-stick surface was peeling away and the pan developed sharp edges.
As it turns out, according to Montalvo, the premium cookware isn’t safe to use in the dishwasher. After researching the issue online, she reports finding numerous similar complaints from other consumers.
“The outside layer of the pots and pans started to warp and become very sharp. My family and I have sustained injury from using them, and we have damaged our cooktop as well. The pots have caused our hands to bleed from use,” a review posted on Saferproducts.gov said, according to the complaint.
Another review, posted on the Sur La Table website, according to the filing, was more direct: “DON’T purchase these. You’d be wearing bandages. … The pans are like sliced tubes of stainless steel, with handles riveted on. SHARP EDGES!!!!!!”
In response to consumer complaints, Montalvo says, Metalcrafters only replaced the All-Clad stainless steel cookware with similar products that had the same issues. The company even suggested to Montalvo the problem was with citric-acid based detergents.
“The Cookware is simply not dishwasher safe,” Montalvo says, adding Metalcrafters knows about these issues.
“Although All-Clad is aware of its material misrepresentations regarding the Cookware’s dishwasher safety, it continues to defraud consumers and its own retailers,” she says in the class action lawsuit.
She refers to a class action lawsuit filed against the cookware maker in April. The legal action forced the company to remove its promise the All-Clad stainless steel cookware was dishwasher safe and to advise “a hand wash to maintain the pan’s beauty.”
Furthermore, according to the complaint, Metalcrafters stopped making and selling the LTD line of All-Clad stainless steel cookware after the April lawsuit. The company replaced that collection with one actually safe to use in the dishwasher, according to Montalvo.
Formally, the class action lawsuit accuses All-Clad Metalcrafters LLC of breach of warranty, breach of contract and unjust enrichment. The plaintiffs are also accusing All-Clad Metalcrafters of violating Florida’s Deceptive and Unfair Trade Practices Act.
They are seeking to form a Class of Members from Florida who’ve purchased the All-Clad stainless steel products and are asking for compensatory, exemplary and statutory damages.
Have you purchased any of the All-Clad stainless steel collection products? Have you had issues with it breaking down after being cleaned in the dishwasher? Let us know in the comments below.
Counsel representing the plaintiffs in the All-Clad stainless steel class action lawsuit are Rachel Soffin, Jonathan B. Cohen of Greg Coleman Law PC; and Daniel K. Bryson, Martha Geer and Harper T. Segui of Whitfield Bryson LLP.
The All-Clad Stainless Steel Class Action Lawsuit is Beira Montalvo, et al. v. All-clad Metalcrafters LLC, et al., Case No. 9:20-cv-82384, in the U.S. District Court for the Southern District of Florida, West Palm Beach Division.
Read About More Class Action Lawsuits & Class Action Settlements:
361 thoughts onAll-Clad Metalcrafters Hit With Class Action Lawsuit Over Stainless Steel Cookware
Please add me! My non stick all-clad pots got ruined in the dishwasher along with my regular sauce and sauté pans!!
They also get sharp and cut me!
Add me I thought it was a good brand
Yes I’ve had issue with my All-Clad pots and pans. Non-stick pans that are no longer non-stick.
Yes, I also have the non stick all Clad pans that are ruined. Along with the all clad stainless steel pots and pans set. I purchased both the nonstick and the 5clad stainless steel set
Yes, I also have the non stick all Clad pans that are ruined. Along with the all clad stainless steel pots and pans set. I purchased both the nonstick and the 5clad stainless steel set
I am now on my 3rd set of D3 All Clad pots. They’ve replaced the original set when they became sharp back in 2015 or 2016 and replaced the replacements just last week. I asked that they replace the D3 set with D5 set since the D3s have a repeated issue getting sharp and have cut us multiple times which was ignored and the set was replaced with a new set of D3s again. We have hand washed these pots and never put them in the dishwasher yet the issue continues. I have email documentation for both replacements.
The mon stick seems to give off a smell
Add me
I have LTD pans I wash them by hand
Same, sliced knuckles all the time 😡
Add me to the list
I have the same problem with my full set.