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Taco Bell overcharges customers for their Chalupa boxes, according to a lawsuit recently removed to federal court.
In the Taco Bell lawsuit, plaintiffs Nelson and Joann E. claim that they were charged more for Chalupa Cravings Boxes than what was advertised.
The husband and wife couple reportedly viewed a 30 second commercial, referred to as “The Librarian,” during which they claim “clearly and unambiguously” offered Chalupa Cravings Boxes for $5 apiece. The Taco Bell Chalupa is like a taco except, instead of a hard shell, the Chalupa is in a fried flatbread.
Having viewed these commercials, the couple reportedly went to their local Taco Bell in May 2018. However, they were allegedly charged $12.18 for their two Chalupa Cravings Boxes. After tax, their total came to $12.99.
The couple reportedly questioned the charges when speaking to management and were allegedly told that “individual Taco Bell[s] did not have to charge what was advertised” and that these locations were “covered with the legal fine print in their advertising.”
“Defendants knew or should have known that the ‘Librarian’ television advertising and other similar advertising would be viewed by members of the public including the plaintiffs and/or other prospective purchasers,” the Taco Bell lawsuit argues.
Nelson and Joann have since filed a lawsuit against the Taco Bell Corporation, and other related defendants, alleging that the restaurant knowingly deceives consumers. The restaurant allegedly knew that consumer purchases would be driven by its marketing despite Taco Bell not following through on advertisements.
“Defendants committed conduct likely to deceive plaintiffs by engaging in acts and/or practices as aforesaid with the intent to induce plaintiffs and other consumers to purchase its cravings boxes,” the couple states in their Taco Bell lawsuit.
The plaintiffs argue that this deception violates New Jersey laws, including the state’s Administrative Code and Consumer Fraud Statue, based on the fact that “defendants knowingly concealed, suppressed or omitted material facts in its advertising from plaintiffs with intent that plaintiffs rely upon same.”
The Taco Bell lawsuit was removed from state to federal court based on the amount in controversy. Although the plaintiffs didn’t specify the amount in controversy, they included claims for “losses in the form of time wasted, gasoline expended to drive their vehicle, and in the amount of $2.18 as a result of Defendant’s allegedly misleading television commercial that offered for sale to the public Chalupa Cravings Boxes for $5 at certain participating locations.”
Taco Bell argues that this would exceed $75,000, qualifying the lawsuit for federal jurisdiction.
Have you been overcharged at Taco Bell? Share your experience in the comment section below.
The Taco Bell Chalupa Lawsuit is Nelson E., et al. v. Taco Bell Corporation, et al., Case No. 2:19-cv-18192, in the U.S. District Court for the District of New Jersey.
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825 thoughts onTaco Bell Lawsuit Says Customers Overpay For Chalupas
Yea! Add me too! No more going there when I have the munchies!
Taco Bell cheats everyone, you order a taco supreme and you would need to order extra meat cheese sour cream and hope you get it.
Add me, zero Taco Bell’s in my area honor national advertising pricing.
Was just at taco bell drive thru ordered 5 dollars worth of food on drive thru screen it shows total to $5.35 when i get to the window the person at the register telks me $5.95. I told her that amount did not match the the total i was told when ordering. Asked what was tacobell tax the lady said 7 cent on the dollar so 5×7= 35 not 95 i had the 35 cents instead of them attempting to fix the problem I had to take off one item bringing order down to $4.28 after tax 7 cents to the dollar taco bell is deffinetly overcharging customers add me on
Add me please
Add me to the complaint.
Taco Bell is duping customers. Their TV ad flashes on bottom of ad in 1 font (unreadable) the disclaimer about price.
Add me to unhappy customers.
Roger Fudala- Midlothian, Va.
ADD ME
Add me.
I just went thru drive thru and got charged 5.99 i asked the lady working and she says she didnt know maybe the price went up.lol