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Madison Reed Hair Loss Class Action Lawsuit Overview:
- Who: Plaintiff Melissa Moore filed a class action lawsuit against Madison Reed Inc.
- Why: Moore alleges Madison Reed misrepresents its hair coloring products as free of “harsh” ingredients when they actually contain alternative ingredients that can cause adverse reactions such as hair loss.
- Where: The lawsuit was filed in New York federal court.
Madison Reed Inc. claims that it sells salon-quality hair coloring products with ingredients that are not as “harsh” as those included in traditionally formulated hair color products. However, a new false advertising class action lawsuit alleges Madison Reed fails to warn consumers that its products may cause scalp irritation and hair loss.
Plaintiff Melissa Moore of New York says she purchased a Madison Reed “Radiant Hair Color Kit” from www.ulta.com in October 2020 based in part because of the representations that the product was free of ammonia, paraphenelyendiamine (PPD) and resorcinol. Moore says she relied on these representations and believed the product would be safer for her hair and her health.
After Moore used the product for the first time, her scalp became irritated and she experienced hair loss. If she had known that the Madison Reed hair coloring products put her at risk of scalp irritation or hair loss, she would not have purchased the products, the class action lawsuit asserts.
Madison Reed Products Misrepresented As Free Of Harsh Ingredients, Class Action Says
The Madison Reed hair loss class action lawsuit alleges the company markets itself as an “honest” company “built on integrity, innovation and love.” Madison Reed also states that it created “the first ever Smart 8-Free permanent hair color” that is free of eight harsh ingredients that health-conscious consumers seek to avoid.
Specifically, those eight “harsh” ingredients include ammonia, paraben, resorcinol, PPD, phthalates, gluten, SLS and titanium oxide, according to the Madison Reed class action lawsuit.
Moore notes that Madison Reed has “bombarded the airwaves” with a nationwide marketing campaign telling consumers that it has removed the “harsh” ingredients typically used in hair color products and replaced them with “good stuff.
Relying on the information provided in this massive marketing campaign, numerous consumers have purchased the products because they believed they were safer, gentler and healthier, the lawsuit alleges.
Madison Reed’s hair coloring products are not actually “free” of “harsh” ingredients, Moore alleges. She says that, while the products do not contain ammonia, they do contain a replacement ingredient called ethanolamine that is known to cause hair loss.
Madison Reed has also replaced some of the other “harsh” ingredients with toxic alternatives without warning consumers about the risk of adverse reactions they may pose, Moore alleges. For example, Madison Reed allegedly replaces PPD with paratoluenediamine sulphate (PTDS) and resorcinol with 2-methylresorcinol, which the class action lawsuit says are just as toxic to the human body as the “harsh” ingredients they replace
Instead of warning consumers about the risks posed by these toxic ingredients, Moore says Madison Reed has “doubled down” on its efforts to convince consumers that their products are safer than other hair care products.
Thousands of consumers have allegedly used the internet to complain about the adverse reactions they experienced after using Madison Reed products since 2016 yet Madison Reed continues to conceal the risks posed by the products, Moore alleges.
Did you suffer an adverse reaction after using Madison Reed hair coloring products? Check out the Madison Reed False Advertising Class Action Lawsuit Investigation (links to paid attorney advertising).
Moore is represented by Michael R. Reese of Reese LLP.
The Madison Reed Hair Loss Class Action Lawsuit is Melissa Moore v. Madison Reed Inc., Case No. 1:22-cv-00115-GLS-DJS, in the U.S. District Court for the Northern District of New York.
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95 thoughts onMadison Reed Class Action Says Products Cause Hair Loss
I had my hair highlighted at a Madison Reed salon about a year ago. My hair hasn’t been the same since. When it was first colored, my hair smelled awful every time it got wet and the color-safe shampoo the stylist sold me made the bad odor even worse. I stopped using it but it took a long time for the smell to go away. My hair became brittle and has been shedding so much I had to buy a hair regrowth vitamin and scalp serum. I truly believe Madison Reed hair color ruined my hair.
My name is Raquel Ifergan
I purchached Madison Reed hair Color thinking from they Advertising that they product is natural an healthy so try it with good faith.This product is horrible and damaged my hair .for 4 months my hair was breaking non stop and I had to cut my hair because of this.and I am very upset.
When Covid closed my hair salon, I sought a home hair color product. Madison Reed advertised a harsh chemical-freel/ammonia-free product. I very conscious of healthy choices in products I use, so thought this would be a good temporary alternative until my hair salon re-opened. I got so many compliments on my hair color, I decided to continue using the Madison Reed color product. Very slowly and incidiously, I began to notice some hair loss. I didn’t attribute this to my hair color product since it advertised as being chemically safe and I trusted it was so. Now, my hair is falling out in clumps. Just this morning I google Madison Reed as a possible explanation and was shocked to discover the class action lawsuit against the company. I am cancelling my Madison Reed subscription that was being sent monthly. I would like to know how to join the class action lawsuit. Thank you.
Currently experiencing hair loss from using Madison Reed hair dye.
I’ve loss hair
I started using Madison Reed in 2021. At first it seem to be fine and I love the color of my hair. I color it myself and I have colored my own hair for many years as I can carefully watch the time and not have to rely on a busy salon who may let me sit longer with color in my hair than is necessary. I also went to Madison Reed twice to have my hair colored, once in the very beginning to make sure I had the right color and once earlier this year to adjust the color. one concern I have seen is that I do have more hair loss than usual, particularly lately. The last several times I have used Madison Reed, my scalp has become sore and itchy. I asked my stylist what she thought it could be, and told her I noticed this immediately after coloring my hair. She told me I had contact derma Titus, and it was definitely the hair color I was using. She also told me she had another client with the same issue after using Madison Reed. I called Madison Reed to find out if others have experienced this and the woman I spoke to would not answer that question. My hairdresser is the one who just told me there is a class action suit against Madison Reed! I would warn people to be very careful with this product and personally, to stay away! I do have two boxes of hair color still that I am going to return to Madison Reed.
Kathleen Kelley
I’m start using Madison reed in June/2023 I bought it in Amazon after 2 weeks probably I noticed I was losing a lot of hair , I even started taking Zinc, finally today I decided to look and learned about this brand and I founded out more people are suffering for the same hair loss like me , I’m so sad because like 2 weeks ago I subscribed to get this product from their website thinking is good deal🥹🥹🥹. I going to write down a review in their page advertising future customer. Iliana Suisun City Ca
I went to a Madison Reee salon in July. Stylist left the dye I my hair for 2hours, kept walking by and never even checked on me. Only to mention it been to long. Now hair is falling out in balls. Need a lawyer.
Hair loss after using Madison Reed
my hair has split all over and I have less hair after using Madison Reed hair color
I have used Madison Reed hair color 4 times, the first time in March, 2023 was their root touch up. Then I used the hair color 3 times, April, May and July. I am really freaking out seeing bald spots on my scalp now and I have another box I am taking back to Ulta tomorrow. I thought this product would be less harsh for my hair but this is a nightmare. Now I need to find a lawyer in Oregon, help!
My hair came out in clumps yesterday at the salon. It has been falling out since I signed up for a subscription. I did not think to connect it to MR because of their marketing. And then yesterday I was horrified. Stylist told me it is doing that because I need to cut my hair!