A $1.5 million LG refrigerator class action settlement has been reached to resolve claims that LG appliances suffer from a cooling defect.
The LG refrigerator class action settlement benefits individuals who purchased a covered LG refrigerator from an authorized retailer between Jan. 1, 2014 and Dec. 31, 2017.
Plaintiffs in the LG refrigerator class action lawsuit claimed that their appliances were defective due to a cooling defect which caused refrigerator failure. Due to the alleged defect, refrigerators failed to stay cool and therefore spoiled food.
Unfortunately, the cooling defect was reportedly not covered by LG under warranty. One plaintiff says he was forced to pay $700 to have the issue diagnosed and fixed. When the appliance failed again less than a year later, he claims he was forced to pay out-of-pocket once more for repairs.
LG has not admitted any wrongdoing but has agreed to resolve the claims against them with a $1.5 million LG refrigerator class action settlement. Under the terms of the deal, LG customers can collect cash payments depending on their situation.
Without proof of purchase, Class Members can collect up to $50 for unsuccessful repairs, $100 for out-of-pocket labor costs, $50 for delayed repairs, and up to $250 for property loss.
Proof of purchase will entitle Class Members to higher payments, including full reimbursement for labor and parts, up to $1,000 for unsuccessful repairs, up to $1,000 for delayed repairs, up to $3,500 for property loss, and $650 for replacement of LG refrigerators. More information about payments is available in the “Potential Award” section below.
LG is also implementing an enhanced customer care program which will extend LG refrigerator warranties and provide payments for cooling defect issues in the future.
In order to benefit from the LG refrigerator class action settlement, Class Members must file a valid claim form by Jan. 11, 2021. Receipts, invoices, photographs, payment card records, inspection records, insurance records, or other reasonable documentary proof are not required but may result in higher payments for Class Members.
The deadline for exclusion and objection in the settlement is Nov. 23, 2020. The final approval hearing for the LG refrigerator class action settlement is scheduled for Dec. 15, 2020.
Cash payments of up to $450 without proof and up to $6,000+ with proof of purchase.
Class Members who provide no additional proof and support their claims only with a statement under oath can collect up to $450 from the settlement. Exact payments will be distributed as follows:
- $50 for one or more unsuccessful repairs;
- $100 for out-of-pocket labor costs for repairs;
- $50 for repairs that were delayed by at least 10 days; and
- Up to $250 for property loss (such as food/beverage spoilage or other damages).
Class Members who provide proof of cooling defect issues or losses with their claim can recover higher payments. These payments will be distributed as follows:
- Parts and Labor: full reimbursement of these costs associated with a cooling defect issue within five years of purchase;
- Unsuccessful Repairs: Up to $1,000 for unsuccessful repairs – $180 for two No-Cooling Events, $500 for three No-Cooling Events, and $1,000 for four or more No-Cooling Events.
- Delayed Repairs: Up to $1,000 for delayed repairs – $120 for 10 day delays with payments increased by $20 for each day of delay. For over 30 days of delay, payments will increase by $25 until capped at $1,000.
- Property Loss: Up to $3,500 for property loss including the value of spoiled food/beverages/medicines/perishables or the value of other property that was damaged from the cooling defect issue.
- Replacement: $650 if Class Members replaced their LG refrigerator before Sept. 22, 2020 due to a cooling defect.
LG is also implementing an enhanced customer care program which will extend LG refrigerator warranties and provide payments for cooling defect issues in the future. Payments under this program will include at least $500 for consumers who experience three or more cooling defect events, at least $400 for delayed repairs, and up to $3,500 in property loss reimbursement.
Proof of Purchase
Receipts, invoices, photographs, payment card records, inspection records, insurance records, or other reasonable documentary proof are not required but may result in higher payments for Class Members.
NOTE: If you do not qualify for this settlement do NOT file a claim.
Remember: you are submitting your claim under penalty of perjury. You are also harming other eligible Class Members by submitting a fraudulent claim. If you’re unsure if you qualify, please read the FAQ section of the Settlement Administrator’s website to ensure you meet all standards (Top Class Actions is not a Settlement Administrator). If you don’t qualify for this settlement, check out our database of other open class action settlements you may be eligible for.
Claim Form Deadline
Michael Bentley, et al. v. LG Electronics U.S.A. Inc., Case No. 2:19-cv-13554-MCA-MAH, in the U.S. District Court for the District of New Jersey and Sosenko, et al. v. LG Electronics U.S.A. Inc., Case No. 19-cv-00610, in the U.S. District Court for the Central District of California
LG Fridge Settlement c/o Administrator
1650 Arch Street, Suite 2210
Philadelphia, PA 19103
Shanon J. Carson
John (“Quinn”) Kerrigan
BERGER MONTAGUE PC
Phoebe A. Wilkinson
Michael M. Maddigan
HOGAN LOVELLS LLP
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Please note: Top Class Actions is not a settlement administrator or law firm. Top Class Actions is a legal news source that reports on class action lawsuits, class action settlements, drug injury lawsuits and product liability lawsuits. Top Class Actions does not process claims and we cannot advise you on the status of any class action settlement claim. You must contact the settlement administrator or your attorney for any updates regarding your claim status, claim form or questions about when payments are expected to be mailed out.