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York manufactures heating, ventilation, and air conditioning (HVAC) units, along with residential and commercial furnaces, heat pumps, and other appliances. Some consumers have reported problems with York productsand the company may be subject to an investigation by a law firm over the York HVAC unit.
Where is York HVAC Equipment Made?
York is headquartered in York, Penn. In 2005, Johnson Controls purchased York.
The company markets its products under the Coleman and Luxaire brands and sells them in 150 countries. Furnacecompare.com reports that York HVAC units are made in the company’s facilities in Kansas and Oklahoma.
Who Owns York HVAC?
While York products are found in diverse locations, including the British House of Parliament, Sydney Opera House, and Los Angeles International Airport, the company holds just a 4.5% share of the HVAC market, according to airconditionerlab.com.
The company has struggled in the HVAC market due to its price point compared to other HVAC brands, says airconditionerlab.com. HVAC units can cost thousands to install, and though they are meant to last many years, repairs can become expensive, especially if not covered under a warranty.
York Air Conditioning Reviews
York HVAC reviews have been mixed. York has been dogged by complaints that “poor installation techniques and subsequent malfunctions in the air conditioner’s functioning have led people to regret investing in York air conditioners,” according to airconditionerlab.com.
In addition, airconditionerlab.com notes that York’s units have a lower efficiency rating than competitors.
“This, combined with the fact that these units are widely sold to wholesalers, whose staff is not equipped or trained for all kinds of installations, has resulted in York being reviewed poorly online,” states the website.
Indeed, online reviews are littered with complaints from dissatisfied consumers. Some say the units are too loud and break often. At least one HVAC reviewer claims to have experienced dizzy spells from a York HVAC unit.
“We bought this furnace in 2010,” a reviewer wrote in 2017 in a post entitled ‘Worst furnace you can buy.’
“Have had to have repairs done almost every year. Still not working properly. Lucky we have 10 year warranty, once the warranty is done we will be purchasing a new furnace and it will not be a York. Don’t waste your money or time with a York!”
Other consumers have also knocked the quality of York’s HVAC products. One person reported that the unit broke as soon as the warranty period expired, and others say York’s quality is not worthy of the price tag.
“We put a York heating/air conditioning unit in after hurricane Sandy,” a reviewer wrote in 2017. “We paid a fortune for the unit. It keeps breaking down and we’ve spent hundreds of dollars on top of the [$]12,0000 we put in for the entire installation process. Now we’re in the middle of a heatwave and we have no air because we need a new compressor that will cost [$]800 with labor etc. Don’t buy York!”
Additionally, contractors report frustration with the product in online reviews.
“I deal York and every item out of the box turns out working wrong,” says a contractor review on furnacecompare.com entitled “Junk.”
One of the problems with York units, according to industry experts, is that the company sells wholesale to dealers who don’t know how to properly install and maintain them.
York HVAC Lawsuit
While some experts attribute problems with York HVAC products to poor installation, if the problems stem from design or manufacturing defects, consumers may be able to take legal action under consumer protection laws. An HVAC unit is a costly purchase for most homeowners and it’s important to have a working unit for both safety and comfort.
York brands Luxaire and Coleman have been the subject of a class action lawsuit in which consumers alleged that copper coils in the units failed due to a defect, costing thousands in repeated repair attempts. York and its parent company, Johnson Controls, admitted no liability but agreed to reimburse York HVAC owners for repairs, as well as a $75 service rebate to settle the 2018 class action allegations. Under the settlement terms, eligible consumers were able to claim thousands in reimbursements.
Lawyers are looking into whether York is again selling defective HVAC units. If you own one and have experienced problems, you may qualify to be a part of this investigation.
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38 thoughts onAre You Eligible to File a York HVAC Lawsuit?
I purchased a York heat pump 06/20/2018 and compressor blew 05/18/2022. I could not get a dealer to come look at. Dealer that installed closed.called York services and they gave me numbers to call but nobody returned call. Worst sevice ever. I ended up having to call local repair service on my own and purchase a new unit. What a joke York heat pump are. I am and have emailed but now I am writing whomever I can to try and get some rebate.
I live I Lynchburg Virginia and have two York heat pumps. My upstairs unit developed a leak in the A coil several years ago. When they replaced the upstairs coil they said while both of them were under warranty the would replace both of them. Now my warranty has ran out the downstairs unit coil is leaking. They want $3000 to replace it. Am I eligible to join this lawsuit?
Had a York heat pump central unit installed may of 2019.problems started in Sept. 2021 nothing but problems sense . Installer has been outside 6or8 times sense. He had to temporarily replace unit until we can find another omne
Bought a York HVAC unit in 2014 and have had multiple problems since the first year. I can count on the system shutting down at least once in the summer and winter every year? The most recent problem is requiring $300 labor and $1,300 for refrigerant. I would love to be a part of a class-action law suit.
I had 2 York Heat Pumps installed in 2016. We are approaching 40 service calls to date in March of 2022.
My mother and I purchased a York Air Conditioner/Heat Pump 11/5/2019. Had problems from the very beginning. The unit constantly ran, clogged and sweated. The original installer just kept blowing us off and our electric bills were through the roof. My mother passed and my husband and I broke down and bought a new Lenox unit that has worked very nicely. We called York themselves and received no help. Would like to be a part of this lawsuit. I want my 8000 dollars back, plus the 1500 we spent on trying to repair the leaks on the unit. Pure Garbage
I bought a York Infinity System in 2010 and it never worked properly. In 2012 York replaced the entire system. I had to pay the labor which was over $1200. Turns out the system they replaced it with was a mismatched system, a lesser quality than I originally purchased. I have had numerous service calls over the years. Three years ago they had to replace the reversing valve, part was under warranty but the labor was over $1000. Now the compressor is failing. Again the part is under warranty but the labor cost will exceed $1000. This system has been a nightmare from day 1 and I am tired in throwing money at a horrible system and faced with replacing it. I quarantine you that it will not be a York. Please let me know if I am eligible to join this lawsuit.
Anyway a church in Pensacola Florida can join a lawsuit the same nothing but problems with a 25 ton unit
INSTALLED TOP OF THE LINE YORK MODEL#AHV48D3XT21C MARCH 2016 BY LONG TIME HVAC CONTRACTOR . SAME PROBLEM FOR SIX YEARS , OUTSIDE CONDENSER UNIT TRIPS BREAKER CAUSING EMERGENCY HEAT TO RUN UNTIL BREAKER IS RESET . WORKED ON EVERY WINTER,SAME PROBLEM . YES I HAVE 10 YEAR WARRANTY FOR WHAT IT IS WORTH. MESSAGED YORK CUSTOMER SERVICE AND NO REPLIES. TOTAL COST WITH NEW DUCT SYSTEM $84440. AND NO I WOULD NEVER BUY ANOTHER JOHNSON CONTROL/YORK PRODUCT .
York Heat Pump 1 year old to the day. Compressor burnt up. Went from a 10 Seer to a 16 Seer and only 10 to 20 dollar saving. Service Tech said it must have been bad from the install. Waiting on York now to fix the darn thing. Junk dont buy.