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This settlement is closed!

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Mercedes C-Class vehicle with HVAC issue

UPDATE 2: On Dec. 26, 2020, Top Class Actions viewers started receiving settlement checks from the Mercedes HVAC class action settlement worth as much as $300. Congratulations to everyone who filed a claim and got PAID!

UPDATE: The Mercedes HVAC Class Action Settlement was granted final approval on September 11, 2020. Let Top Class Actions know when you receive a check in the comments section below or on our Facebook page.


A class action settlement has been reached to resolve a Mercedes HVAC lawsuit claiming that the company’s vehicles can build up mold and mildew in its HVAC systems.

The settlement benefits current or former owners or lessees of the following Mercedes-Benz models: 2008 to 2019 C-Class vehicles; 2010 to 2015 GLK-Class vehicles; 2012 to 2017 CLS-Class vehicles; 2010 to 2019 E-Class vehicles; 2015 to 2019 GLA-Class vehicles; 2013 to 2016 GL-Class vehicles; 2016 to 2019 GLE-Class vehicles; 2017 to 2019 GLS-Class vehicles; 2012 to 2015 M-Class vehicles; or 2016 to 2019 GLC-Class vehicles.

A VIN lookup is available for consumers to check if their vehicle is eligible for the settlement.

Plaintiffs in the Mercedes HVAC lawsuit claimed that their vehicles were defective. Specifically, the owners and lessees alleged that these systems were defective and prone to developing mildew and mold.

“The mold-carrying air has a foul, mildewy smell that is highly unpleasant and can cause respiratory problems and aggravate allergies,” the Mercedes HVAC lawsuit alleged.

According to the plaintiffs, Mercedes-Benz was aware of the issue but failed to resolve the problem. Although the company offered cleanings of the HVAC system and replacements for cabin air filters, the Mercedes HVAC lawsuit argued that these remedies were only temporary.

Mercedes has not admitted to any wrongdoing but has agreed to resolve the claims against them, according to a Mercedes-Benz class action settlement website.

Under the settlement, Class Members can collect between 50 and 100 percent reimbursement for HVAC repairs related to the mildew issue. The amount of reimbursement a Class Member can collect depends on the age and mileage of their vehicles. More information is available in the “Potential Award” section below.

In order to benefit from the settlement, Class Members must submit a valid claim form through the Mercedes-Benz class action settlement website. Documentation of repairs is required to submit a claim.

The deadline for submitting a claim depends on the date of eligible repairs. For repairs completed before May 11, 2020, the claim deadline is July 25, 2020. For repairs completed between May 11, 2020 and Dec. 7, 2020, claims must be submitted within 75 days of repair completion.

The deadline for exclusion and objection is July 25, 2020. The final approval hearing for the settlement is scheduled for Sept. 9, 2020.

Who’s Eligible

Current or former owners or lessees of one of the following Mercedes-Benz models:

    • 2008 to 2019 C-Class vehicles;
    • 2010 to 2015 GLK-Class vehicles;
    • 2012 to 2017 CLS-Class vehicles;
    • 2010 to 2019 E-Class vehicles;
    • 2015 to 2019 GLA-Class vehicles;
    • 2013 to 2016 GL-Class vehicles;
    • 2016 to 2019 GLE-Class vehicles;
    • 2017 to 2019 GLS-Class vehicles;
    • 2012 to 2015 M-Class vehicles; or
    • 2016 to 2019 GLC-Class vehicles.

A VIN lookup is available for consumers to check if their vehicle is eligible for the settlement.

Potential Award

Reimbursement for HVAC repairs up to $900.

The coverage amount depends on the age and mileage of the vehicle, as follows:

  • Warranty Coverage Period (the earlier of 4 years from in-service date or 50,000 miles, under standard warranty): 100 percent reimbursement
  • From end of Warranty Coverage Period to the earlier of 8 years from in-service date or 100,000 miles: 70 percent reimbursement
  • From end of prior Period to the earlier of 10 years from in-service date or 125,000 miles: 50 percent reimbursement

Reimbursement for a single past repair performed by an independent service provider will be capped at $300. If there were multiple past repairs done by an independent service provider, total reimbursement is capped at $900. The same limitations do not apply to repairs done by an authorized Mercedes-Benz service center.

Future repairs are only covered if they are done by an authorized service center.

Proof of Purchase

Documentation of repairs and payment of repairs along with proof that the Class Member owned or leased the vehicle at the time of repairs.

Claim Form

NOTE: If you do not qualify for this settlement do NOT file a claim.

Remember: you are submitting your claim under penalty of perjury. You are also harming other eligible Class Members by submitting a fraudulent claim. If you’re unsure if you qualify, please read the FAQ section of the Settlement Administrator’s website to ensure you meet all standards (Top Class Actions is not a Settlement Administrator). If you don’t qualify for this settlement, check out our database of other open class action settlements you may be eligible for.

Claim Form Deadline

7/25/2020 for repairs before May 11, 2020 or within 75 days of repairs for repairs between May 11, 2020 and Dec. 7, 2020 (no later than Feb. 20, 2021)

Case Name

Amin, et al. v. Mercedes-Benz USA LLC, et al., Case No. 1:17-cv-01701-AT, in the U.S. District Court for the Northern District of Georgia

Final Hearing

9/9/2020

Settlement Website
Claims Administrator

Mercedes HVAC Settlement
c/o JND Legal Administration
PO Box 91329
Seattle, WA 98111
info@MercedesHVACSettlement.com
1-844-924-0851

Class Counsel

Annika K. Martin
LIEFF CABRASER HEIMANN & BERNSTEIN LLP

Ketan A. Patel
CORPUS LAW PATEL LLC

Defense Counsel

Troy M. Yoshino
Eric J. Knapp
Scott J. Carr
SQUIRE PATTON BOGGS (US) LLP

Stephen B. Devereaux
Madison H. Kitchens
KING & SPALDING LLP

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11 thoughts onMercedes HVAC Class Action Settlement

  1. Sundeep Bukka says:

    I have a GLC 300 of 2020 model. Which has a similar issues. do we know if the 2020 models will also be included under this?

  2. Cynthia Harris says:

    Add Me Please…I have a 2010 E350, have not had it repaired, but the smell is there.

  3. alissa stefanacci says:

    I have a2015 C class and live in Fl. . I have had to live with this awful smell for years! I have not paid for it to be repaired. It should be a recall!

  4. Thelma Parks says:

    I have submitted the proper paper work to file a claim. I paid out of pocket to get the HVAC issue/smell rectfied. As of today no response from Mercedes. It about 2 months, nothing!!!
    .

  5. jonathan santos says:

    My question is I paid for the repairs to “fix the problem” which Mercedes made me pay out of pocket.
    How long until the checks or refunds start to get mailed out?

    oh and yes the smell is still there .. very disappointed by how Mercedes is treating their customers.

  6. Leslie Salas says:

    I submitted the information as mentioned in order to received a refund for the money that I have to (continually, each 6 month) spend on this nightmare in my 2018 GLS63. I never heard a peep from them. No refund check ever came…no response follow up….nothing…nada. It continues to smell like death in my luxury car. How have they not come to a resolution for this disaster, yet? AWFUL!

  7. Howard Binder says:

    please add me

  8. Sabine Zalaket says:

    I’ve complained about this specific issue from the first day I got my GLS 450. Every time I turned on the Hvac, we wanted to vomit from how awful & foul smelling it was. For the first repair, I brought it back telling them that there must be dead rotting animals trapped in there or something because the smell was just so bad. They change the filters did not charge me; however the following spring/summer I started using the air conditioning again and the foul mildew smell started again. This time when I went back they charged me to change the filters and told me that this type of car needs its filter changed every six months. I have never in my life had to change filters every six months, I did not believe a word that was coming out of their mouth. I called complaining immediately after and no one has called me back yet. They don’t want to deal with it. The smell is still there, so changing the filters honestly did not impact that smell that much. I cannot believe I’ve spent all this money for a luxury vehicle, to only have my kids scream out “just shut it off, don’t even turn on the air-conditioning.”
    It’s awful I am very upset and I’m very disappointed in how Mercedes Burlington has handled this:(

    Is there even a permanent fix for this problem?

    1. Darnell Harris says:

      No and it’s ridiculous!

  9. Jackson Stillwagon says:

    How do I know if my mercedes will receive a settlement or be covered for further cost in the hvac system..

  10. Jennifer Yang says:

    please add me

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Please note: Top Class Actions is not a settlement administrator or law firm. Top Class Actions is a legal news source that reports on class action lawsuits, class action settlements, drug injury lawsuits and product liability lawsuits. Top Class Actions does not process claims and we cannot advise you on the status of any class action settlement claim. You must contact the settlement administrator or your attorney for any updates regarding your claim status, claim form or questions about when payments are expected to be mailed out.