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This settlement is closed!
Please see what other class action settlements you might qualify to claim cash from in our Open Settlements directory!
Wyndham Hotels and Resorts has agreed to pay $7.3 million to resolve allegations that the company recorded the phone conversations of potential guests without their notice or consent.
Plaintiff Joyce Roberts filed the Wyndham class action lawsuit in 2012 over claims that California state laws were violated when resort phone calls were transferred to an Aegis-operated call center who allegedly didn’t inform consumers that the calls were being recorded.
The Wyndham call recording settlement covers the following hotels: Wyndham Rewards, Wyndham Hotels and Resorts, Wyndham Grand Hotels and Resorts, Wyndham Garden Hotels, Travelodge, Ramada, Knights Inn, Wingate, Days Inn, Super 8, Baymont, Hawthorn, Microtel or Tryp.
However, only phone calls routed to an Aegis call center are covered under the Wyndham class action settlement.
Those individuals who wish to object or be excluded from the settlement must do so no later than Aug. 18, 2016.
Who’s Eligible
Wyndham hotel call recording settlement Class Members include all California residents who called one of the toll-free numbers connected to Wyndham Hotels and Resorts between May 1, 2011 and Mar. 23, 2012, spoke with a representative and were recorded without notice that the call was being recorded.
Potential Award
$150 (minimum)
The $7.325 million class action settlement fund will be divided equally with all Class Members who submit a valid Claim Form. Each Class Member will receive a minimum of $150 but no more than $5,000 per qualified call.
Proof of Purchase
N/A
Class Members who want to benefit from the Wyndham class action settlement must submit a Claim Form no later than Aug. 18, 2016.
Claim Form
Important Note: Some of our Top Class Actions readers have let us know they are having a problem with filing a Claim Form online. The Settlement Administrator listed the following browsers as capable to handle an online filing: IE7 and higher, Firefox 8 and higher, Chrome 14 and higher, Safari 4 and higher, or Opera 10 and higher.
Those Class Members who would prefer mailing in their Claim Form, can download a printable version here!
Claim Form Deadline
08/18/2016
Case Name
Joyce Roberts, et al. v. Wyndham Hotels and Resorts LLC, et al., Case No. 5:12-cv-05083, in the U.S. District Court for the Northern District of California
Final Hearing
10/27/2016 UPDATED
UPDATE: On October 27, 2016, the court granted the Wyndham Hotels Call Recording settlement final approval. Let Top Class Actions know when you receive a check in the comments section below or on our Facebook page.
UPDATE 2: On Jan. 3, 2017, Top Class Actions viewers who filed valid claims for the Wyndham class action settlementstarted receiving checksworth as much as $462.44! Congratulations to everyone who got PAID!
Settlement Website
http://www.CARecordedCallsSettlement.com
Claims Administrator
Hotel Call Recording Settlement Claims Administrator
c/o Rust Consulting
P.O. Box 2506
Faribault, MN 55021-9506
1-800-889-8319
info@CARecordedCallsSettlement.com
Class Counsel
Eric A. Grover
Rachael G. Jung
KELLER GROVER LLP
Scot Bernstein
LAW OFFICES of SCOT D. BERNSTEIN
Defense Counsel
Eileen Regina Ridley
Andrew Benjamin Serwin
Nancy L. Stagg
FOLEY & LARDNER LLP
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147 thoughts onWyndham Hotels Call Recording Class Action Settlement
I posted back in August. I just received an e-mail that my claim was not valid. They couldn’t have told me this in september or october? Congrats to the approved claimants
UPDATE 2: On Jan. 3, 2017, Top Class Actions viewers who filed valid claims for the Wyndham class action settlement started receiving checks worth as much as $462.44! Congratulations to everyone who got PAID!
I received my check in CA for $462.44! Letter indicates that there’s a second check coming later this month. My husband also filed and he was told that his was denied due to his number was not listed as one that was called.
Hi Sunny…..did he receive a letter saying he was denied or did he call and find out? I filed but i honestly don’t know if i was routed thru there aegis call center or whatever, but i did talk to Wyndham during the time period the class action is for.
i e-mailed rust over the weekend and was told today that my claim was denied since my number wasn’t on the list. they never sent a denial letter.
Thanks Bianca!!! guess i’ll wait and see what happens. If nothing shows up by Friday then i know i wasnt routed thru aegis. Sorry you got denied =(
Hi. I actually emailed them and provided his claim number and I got a response a day later indicating that his number was not on the list. I had 2 phone numbers listed on my claim so I guess one of them was on the list.
Anyone near Roseville,ca receive a check?
I’m in rocklin and received a check yesterday
In sacramento waiting as well, had recieved post card telling me I was part of class action suit.
No valid California numbers..maybe next time..
I’m in shock!!! I received a denial letter in August 2016 !!! Today I received 2 checks for $462.44 each. It stated that this was the first payment (check dated 12/30/16). The second check will be mailed Jan. 2017. GOD is awesome. I lost my job. This gift is the amount of $$ I would be bringing home if I was still employed. I cried my heart out tonight with gratefulness and joy.
I live in NC !!!!!!!!!!
Today I checked my mail and my first check of $462.44 came today! I lived in California when the call happened but I now live out of state due to my husband being military. I am in North Carolina now.
Rec’d the first of the two checks in California today, $462.44.
Thanks for this info! Did your letter say when the second check is being mailed?
Nice did u have proof
Received my check also. 462.44.
Anyone get a check yet..
checks shouldn’t arrive to california for another day or two. There were 41 or so out of state claim form s that were accepted. Those closer to the midwest should receive their checks today
Not so. I’m in CA and I received mine today. Yay!!!!
Mailed tomorrow.. Tracking and routing Saturday…no mail on Monday…probably early as Wednesday or Thursday at the latest…depending on the mail person…good luck to us who filed a timely and valid claim…happy holidays…
Please lord Ganesha send me some check!
Only about 5,000 claims were approved. Time to grab some popcorn and wait for all the angry people complaining about not getting free money from a settlement they didn’t qualify for. Lol
less than 5k claims were approved. 5k is the number of CALLS approved. There are people who have more than one call.
I think the actual number of potentially approved claim forms at the last court hearing was 3,300 for 7,500 calls. 2,000 or so calls were removed from that final number, so it’s safe to assume that the number of approved claim forms also dropped. And before the “rust kept the money” people come in, the amount per call at the last hearing was $650. The removed calls bumped it up to $924