Wyndham Hotels Call Recording Class Action Settlement

Wyndham Hotels and Resorts has agreed to pay $7.3 million to resolve allegations that the company recorded the phone conversations of potential guests without their notice or consent.

Plaintiff Joyce Roberts filed the Wyndham class action lawsuit in 2012 over claims that California state laws were violated when resort phone calls were transferred to an Aegis-operated call center who allegedly didn’t inform consumers that the calls were being recorded.

The Wyndham call recording settlement covers the following hotels: Wyndham Rewards, Wyndham Hotels and Resorts, Wyndham Grand Hotels and Resorts, Wyndham Garden Hotels, Travelodge, Ramada, Knights Inn, Wingate, Days Inn, Super 8, Baymont, Hawthorn, Microtel or Tryp.

However, only phone calls routed to an Aegis call center are covered under the Wyndham class action settlement.

Those individuals who wish to object or be excluded from the settlement must do so no later than Aug. 18, 2016.

Who’s Eligible

Wyndham hotel call recording settlement Class Members include all California residents who called one of the toll-free numbers connected to Wyndham Hotels and Resorts between May 1, 2011 and Mar. 23, 2012, spoke with a representative and were recorded without notice that the call was being recorded.

Potential Award

$150 (minimum)

The $7.325 million class action settlement fund will be divided equally with all Class Members who submit a valid Claim Form. Each Class Member will receive a minimum of $150 but no more than $5,000 per qualified call.

Proof of Purchase

N/A

Class Members who want to benefit from the Wyndham class action settlement must submit a Claim Form no later than Aug. 18, 2016.

Claim Form

CLICK HERE TO FILE A CLAIM »

Important Note: Some of our Top Class Actions readers have let us know they are having a problem with filing a Claim Form online. The Settlement Administrator listed the following browsers as capable to handle an online filing: IE7 and higher, Firefox 8 and higher, Chrome 14 and higher, Safari 4 and higher, or Opera 10 and higher.

Those Class Members who would prefer mailing in their Claim Form, can download a printable version here!

Claim Form Deadline

08/18/2016

Case Name

Joyce Roberts, et al. v. Wyndham Hotels and Resorts LLC, et al., Case No. 5:12-cv-05083, in the U.S. District Court for the Northern District of California

Final Hearing

10/27/2016 UPDATED

UPDATE: On October 27, 2016, the court granted the Wyndham Hotels Call Recording settlement final approval.  Let Top Class Actions know when you receive a check in the comments section below or on our  Facebook page.
UPDATE 2: On Jan. 3, 2017, Top Class Actions viewers who filed valid claims for the Wyndham class action settlementstarted receiving checksworth as much as $462.44! Congratulations to everyone who got PAID!

Settlement Website

http://www.CARecordedCallsSettlement.com

Claims Administrator

Hotel Call Recording Settlement Claims Administrator
c/o Rust Consulting
P.O. Box 2506
Faribault, MN 55021-9506
1-800-889-8319

info@CARecordedCallsSettlement.com

Class Counsel

Eric A. Grover
Rachael G. Jung
KELLER GROVER LLP

Scot Bernstein
LAW OFFICES of SCOT D. BERNSTEIN

Defense Counsel

Eileen Regina Ridley
Andrew Benjamin Serwin
Nancy L. Stagg
FOLEY & LARDNER LLP