Melissa LaFreniere  |  December 29, 2015

Category: Closed Class Actions

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This settlement is closed!

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western union class action settlement

Update 3: On Oct. 29, 2020, Top Class Actions viewers started receiving checks in the mail worth up to $247.83. Congratulations to everyone who filed a claim and got PAID! 

UPDATE 2: As of October 1, 2018, the Western Union TCPA claim deadline has been extended to November 25, 2018 for class members that did not previously submit a claim.  Claims can be submitted online or printed and mailed.

UPDATE: The Western Union TCPA settlement was granted final approval on August 31, 2018. Let Top Class Actions know when you receive a check in the comments section below or on our Facebook page.


The money transfer service Western Union has agreed to pay $8.5 million in order to settle a class action lawsuit that alleged the company violated the Telephone Consumer Protection Act (TCPA).

Lead plaintiff Jason Douglas filed the Western Union class action lawsuit after claiming to receive an unsolicited text message he believes was sent to thousands of wireless telephone numbers. According to the Western Union TCPA class action lawsuit, Douglas received the following text spam in 2014:

WU: My WU # 694624867
subject to T&Cs @bit.ly/
lcOujel. Reply Y for
periodic automated ad
texts; Consent not
required to purchase.
STOP2stop;
Msg&DataRatesApply

The Western Union class action lawsuit states that Douglas never gave prior express written consent to receive text messages from the company which is required under the TCPA.

The Telephone Consumer Protection Act is a federal law that restricts companies from making robocalls with prerecorded messages, unsolicited cell phone calls, unsolicited text messages, and unsolicited advertising faxes.

Western Union denies every allegation of wrongdoing but agreed to the terms of the TCPA class action settlement in order to avoid the cost of further litigation.

Who’s Eligible

The Western Union TCPA class action lawsuit settlement includes all Class Members in the United States who received one or more unsolicited text messages sent by or on behalf of Western Union between March 12, 2010 and Nov. 10, 2015.

Potential Award

$250 (estimate)

Western Union has agreed to give each Class Member a portion of the $8.5 million Settlement Fund. The TCPA class action settlement estimates this to average about $250 for each valid claim; however, depending on the number of claimants, the cash payout could be more or less.

For example, if 1 percent of Class Members submit valid claims, each would receive approximately $706. However, if 5 percent of Class Members submit claims, each would receive about $140.

Proof of Purchase

N/A.

While the Western Union settlement does not require a proof of purchase, in order to receive a cash award Class Members must submit a valid Claim Form no later than Feb. 22, 2016. Only one Claim Form per Class Member may be submitted.

If you’re unsure whether or not you’re in the Settlement Class, contact the Claims Administrator at 1-877-841-8156 or email info@WesternUnionTCPASettlement.com.

Claim Form Deadline

11/25/2018   UPDATED

Case Name

Douglas v. The Western Union Co., Case No. 1:14-cv-01741 in the U.S. District Court for the Northern District of Illinois, Eastern Division

Final Hearing

06/10/2016  UPDATED

Claims Administrator

Western Union Text Message Settlement
C/O Epiq Systems, Inc.
PO Box 3145
Portland, OR 97208-3145
877-841-8156

info@WesternUnionTCPASettlement.com

Class Counsel

Joseph J. Siprut
SIPRUT PC

Defense Counsel

Mark S. Mester
Kathleen P. Lally
LATHAM & WATKINS LLP

Join a Free TCPA Class Action Lawsuit Investigation

If you were contacted on your cell phone by a company via an unsolicited text message (text spam) or prerecorded voice message (robocall), you may be eligible for compensation under the Telephone Consumer Protection Act. Find out more at the Text Message Spam, Unwanted Cell Phone Calls TCPA Class Action Lawsuit Settlement Investigation.

We tell you about cash you can claim EVERY WEEK! Sign up for our free newsletter.


295 thoughts onWestern Union TCPA Class Action Lawsuit Settlement

  1. xcx says:

    Nothing yet on south fl

  2. Kari says:

    It was a denial letter asking for proof, so long ago I have nothing for them. Oh well

  3. Kari says:

    Something coming in the mail today from them in IL. Will update once received :)

    1. emily ortiz says:

      Thank you good luck

    2. Kim says:

      Please do. Glad to know they are still showing up in mailboxes since I did not receive mine yet.

  4. Kay says:

    I’m in CA- SF Bay Area and still nothing as of 11/2/20 and my mail has already come for the day. Real bummer. I must’ve gotten disqualified somehow.

  5. Nonya says:

    California

  6. Pauline Emery-Reese says:

    How do you get a check changed to your name if the person on the check has passed away? I am the next of kin.

    1. Kay says:

      You can probably contact the settlement administrator and provide proof to have the check reissued.

  7. Robin says:

    I received a check today for$247.83. In California.

    1. Elle says:

      I also received one for the same amount yesterday in Texas

    2. Alicia Guest says:

      Same amount in Ky

    3. Sherri says:

      Recieved mine yesterday.
      In California

  8. Big Mama says:

    Has anyone received a check that live in South Florida ? Also did this settlement require proof ?

    1. Nonya says:

      It did not require proof

    2. Sabrena Bussey says:

      No I’m looking so hard I wonder why Florida hasn’t gotten a check

  9. ANGELA HAWKINS says:

    Got my check for $247.83 today finally

  10. G Agnew says:

    Got a check today for 247.83

    1. Tameka says:

      Were you able to cash your payment, I am in florida

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