Melissa LaFreniere  |  December 29, 2015

Category: Closed Class Actions

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This settlement is closed!

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western union class action settlement

Update 3: On Oct. 29, 2020, Top Class Actions viewers started receiving checks in the mail worth up to $247.83. Congratulations to everyone who filed a claim and got PAID! 

UPDATE 2: As of October 1, 2018, the Western Union TCPA claim deadline has been extended to November 25, 2018 for class members that did not previously submit a claim.  Claims can be submitted online or printed and mailed.

UPDATE: The Western Union TCPA settlement was granted final approval on August 31, 2018. Let Top Class Actions know when you receive a check in the comments section below or on our Facebook page.


The money transfer service Western Union has agreed to pay $8.5 million in order to settle a class action lawsuit that alleged the company violated the Telephone Consumer Protection Act (TCPA).

Lead plaintiff Jason Douglas filed the Western Union class action lawsuit after claiming to receive an unsolicited text message he believes was sent to thousands of wireless telephone numbers. According to the Western Union TCPA class action lawsuit, Douglas received the following text spam in 2014:

WU: My WU # 694624867
subject to T&Cs @bit.ly/
lcOujel. Reply Y for
periodic automated ad
texts; Consent not
required to purchase.
STOP2stop;
Msg&DataRatesApply

The Western Union class action lawsuit states that Douglas never gave prior express written consent to receive text messages from the company which is required under the TCPA.

The Telephone Consumer Protection Act is a federal law that restricts companies from making robocalls with prerecorded messages, unsolicited cell phone calls, unsolicited text messages, and unsolicited advertising faxes.

Western Union denies every allegation of wrongdoing but agreed to the terms of the TCPA class action settlement in order to avoid the cost of further litigation.

Who’s Eligible

The Western Union TCPA class action lawsuit settlement includes all Class Members in the United States who received one or more unsolicited text messages sent by or on behalf of Western Union between March 12, 2010 and Nov. 10, 2015.

Potential Award

$250 (estimate)

Western Union has agreed to give each Class Member a portion of the $8.5 million Settlement Fund. The TCPA class action settlement estimates this to average about $250 for each valid claim; however, depending on the number of claimants, the cash payout could be more or less.

For example, if 1 percent of Class Members submit valid claims, each would receive approximately $706. However, if 5 percent of Class Members submit claims, each would receive about $140.

Proof of Purchase

N/A.

While the Western Union settlement does not require a proof of purchase, in order to receive a cash award Class Members must submit a valid Claim Form no later than Feb. 22, 2016. Only one Claim Form per Class Member may be submitted.

If you’re unsure whether or not you’re in the Settlement Class, contact the Claims Administrator at 1-877-841-8156 or email info@WesternUnionTCPASettlement.com.

Claim Form Deadline

11/25/2018   UPDATED

Case Name

Douglas v. The Western Union Co., Case No. 1:14-cv-01741 in the U.S. District Court for the Northern District of Illinois, Eastern Division

Final Hearing

06/10/2016  UPDATED

Claims Administrator

Western Union Text Message Settlement
C/O Epiq Systems, Inc.
PO Box 3145
Portland, OR 97208-3145
877-841-8156

info@WesternUnionTCPASettlement.com

Class Counsel

Joseph J. Siprut
SIPRUT PC

Defense Counsel

Mark S. Mester
Kathleen P. Lally
LATHAM & WATKINS LLP

Join a Free TCPA Class Action Lawsuit Investigation

If you were contacted on your cell phone by a company via an unsolicited text message (text spam) or prerecorded voice message (robocall), you may be eligible for compensation under the Telephone Consumer Protection Act. Find out more at the Text Message Spam, Unwanted Cell Phone Calls TCPA Class Action Lawsuit Settlement Investigation.

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295 thoughts onWestern Union TCPA Class Action Lawsuit Settlement

  1. Tommy Blakeney says:

    I filled a clam and didn’t rec any thing. Please check my fill.

  2. Paula Burdette says:

    I never received my check in indiana I qualify

  3. Karl P Volosin says:

    Has anyone been able to get payment on the check, no one will except it. Or is this whole thing a scam. My next step is to report bad check.

    1. Tameka says:

      I receive a check for the same amount 247 I almost throw it away because I thought it was scam I am about to go to my bank and tell them I don’t trust the check but I will try to cash it did you actually use your bank or you using a money service company because the check says you cannot use check cashing or a money service company

  4. Becky Stewart says:

    I got mine back in October for 247. But I can’t get it cashed anyone that has one did you get it cashed with no issues?

    1. Latoya Gallop says:

      I am having the same problems with this check

    2. Latoya Gallop says:

      I am having the same problems as everyone else. I can’t deposit this check in my account.

      1. Yolanda says:

        Hi Latoya I received one too but scared to cash it. Is it a scam in which I believe it is.

  5. Cassandra Dunn Evans says:

    I qualify

  6. Christina says:

    I never received my check

    1. P J says:

      If you have not received a check, don’t count on it. I spoke to the claim administrator. If you filed a claim but the phone number you provided didn’t match… you were denied.

      1. P J says:

        I was told all funds are gone. There’s nothing left to send you anyway.

        1. Pj says:

          In all honesty, I think the people handling this classaction kept alot of the funds. I believe they denied people to do so. That’s why classactions like this need oversight and verification by third parties

  7. Sheryl Holmes says:

    Please add me I sent money plenty of times thru Western Union

  8. Coretta Bagwell says:

    I didn’t get my check

    1. Sabrena Bussey says:

      Me either…Im mad they have not sent out all those checks in October…..

    2. Sabrena Bussey says:

      they couldn’t have mailed out all those checks I haven’t gotten one either I’m in Florida I’ve been looking every day I have my claim and it’s valid

    3. Nancy J. LaMantia says:

      I did not receive a check at anytime about this class action.

  9. Lisa says:

    I’m in Florida, no check. Although I looked in my email and definitely took part and have a claim number, can’t think of any reason I would have been disqualified but possible I guess. Anyone from Florida get anything?

    1. emily ortiz says:

      I was told I
      Qualified way back n a month ago in n.c still waiting a lot of people different states still waiting

    2. Sabrina Bussey says:

      Nothing in Florida yet

    3. Mary says:

      I’m in Florida and today I got a check for $307.99 today. Hope my bank cashed it. I almost threw it away today because I thought it was junk mail. Hope it’s for real!

      1. Meka says:

        I received the check were you able to get yours cashed

  10. Chad says:

    Got one for $247.83, tried to cash it through my bank. Would not go through. Any one else have trouble cashing their checks? Idk looks real. Guess I’ll try another bank.

    1. Antoinette C Black says:

      I had the same issue. My bank was unable to accept it. So now I don’t know where to cash it at.

      1. Tameka says:

        Hi did you ever got your check cashed

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