This settlement is closed!
Please see what other class action settlements you might qualify to claim cash from in our Open Settlements directory!
Update:
- Final approval for this class action settlement was granted April 26, 2024.
- An appeal was filed May 4, 2024.
- Claims will not be paid until appeals are resolved.
A settlement has been reached in a class action lawsuit that claimed Cellco Partnership, doing business as Verizon Wireless, misled its customers by not disclosing certain fees in its postpaid wireless service plans.
The settlement class is composed of current and former account holders in the United States who received postpaid wireless or data services from Verizon and made payments for an Administrative Charge and/or an Administrative and Telco Recovery Charge between Jan. 1, 2016, and Nov. 8, 2023.
The plaintiffs in the class action lawsuit allege that within the class period, Cellco Partnership, doing business as Verizon Wireless, unfairly charged fees to customers who purchased postpaid wireless service plans. A monthly administrative charge was added that was not originally part of the advertised service plan price.
Verizon has denied any wrongdoing in the case and believes the lawsuit to be without merit. Despite this, Verizon and the plaintiffs have reached a settlement to resolve the class action lawsuit.
Verizon is a mobile phone service provider primarily based in the United States, though it provides products and services in more than 150 countries worldwide. Verizon reported $136.8B in revenue in 2022 and ranks No. 26 on the Fortune 500 list, according to the company’s website.
Eligible class members can receive financial compensation if the settlement is approved and becomes final. Verizon will pay $100 million into a settlement fund that will then be distributed to class members via check or electronic payment.
Each class member may receive an initial minimum amount of $15 will be allocated for each claimant’s acccount, plus $1 for each month their account received Verizon postpaid wireless or data services and was charged and paid an Administrative Charge and/or an Administrative and Telco Recovery Charge juring the class period, up to a maximum initial allocated amount of $100.
However, depending on how many class members file valid claims and the length of time each class member was a Verizon subscriber, that amount may be lower.
Class members may file their claims online or via mail. Claimants must provide their Verizon Wireless phone number and contact information and must choose a form of payment. Those who received a settlement notice via mail or email must also provide their notice ID and confirmation code.
The deadline to opt out of the class action lawsuit settlement is Feb. 20, 2024, and the objection deadline is Feb. 26, 2024.
A final fairness hearing for the Cellco and Verizon fees settlement is scheduled for March 22, 2024.
Claim forms must be submitted by April 15, 2024.
Who’s Eligible
Any current and former account holders in the United States who received postpaid wireless or data services from Verizon and made payments for an Administrative Charge and/or an Administrative and Telco Recovery Charge between Jan. 1, 2016, and Nov. 8, 2023.
Potential Award
$100
Proof of Purchase
Verizon Wireless phone number. Claimants must also povide contact information and the Notice ID and Confirmation Code if they received a settlement notice by mail or email.
Claim Form
NOTE: If you do not qualify for this settlement do NOT file a claim.
Remember: you are submitting your claim under penalty of perjury. You are also harming other eligible Class Members by submitting a fraudulent claim. If you’re unsure if you qualify, please read the FAQ section of the Settlement Administrator’s website to ensure you meet all standards (Top Class Actions is not a Settlement Administrator). If you don’t qualify for this settlement, check out our database of other open class action settlements you may be eligible for.
Claim Form Deadline
04/15/2024
Case Name
Esposito, et al. v. Cellco Partnership d/b/a Verizon Wireless, Docket No. MID-L-6360-23, in the Superior Court of the State of New Jersey
Final Hearing
03/22/2024
Settlement Website
Claims Administrator
Settlement Administrator at Verizon Administrative Charge Settlement
1650 Arch Street
Suite 2210
Philadelphia, PA 19103
info@VerizonAdministrativeChargeSettlement.com
844-689-0186
Class Counsel
Stephen P DeNittis Esq
Joseph A Osefchen Esq
Shane T Prince Esq
DENITTIS OSEFCHEN PRINCE PC
Daniel M Hattis Esq
Paul Karl Lukacs Esq
HATTIS & LUKACS
Defense Counsel
Jeffrey S Jacobson
FAEGRE DRINKER BIDDLE & REATH LLP
Shon Morgan
QUINN EMANUEL URQUHART & SULLIVAN LLP
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62 thoughts onVerizon administrative fees $100M class action settlement
I’ve had Verizon for years. Where I purchase the phone from on University W. & St Augustine Rd Jacksonville Fl 32217, I found out it was outsourced by a co acting as though they were Verizon. When I left Greenville NC, I paid my bills & it said “0” balance. When I get to Florida, they said I owed $300+. They stopped my calls until I agreed to pay with my debit card. I cancelled my card. Then Cust Servicê. kept giving me the run around. A lady called from a collection saying I hadn’t paid anything since May. The a gentleman called at 8:07am the next morning from the same company the next day & asked for me. I said, “how can I Help you 3x & he said, “I can say that I’m Denise, but the doesn’t mean I’m Denise”? I proceeded to hang up on him.
Then I got a bill from Verizon for $800 with no explanation. Then I tried to switch to Metro, because I only got a robot on my phone. I tried 2x on Metro’s phone to be given the incorrect # to switch to Metro. Then I bought a new charger from Walmart. They phone wouldn’t charge for 4 nights, & I needed the internet f or my graduate class. I then went back to the store where I got the sim card put in by the Manager if he would give me a pin # to transfer & he did. I had called Metro CS so many times they gave me Vip status. I bought a new phone from Metro & received it in 2 days. The next day I went back to Metro to put them sim card in my old phone when I switched to Metro with a new #. I wanted the old # in the old # with the new # & the new phone with the old #. My old phone still says Verizon when it comes on. And I cannot delete the apps from the old phone even with the Metro sim card. This has been a NIGHTMARE.
I’ve been a Verizon customers for many many years and know I’ve been charged that fee plus paid it but within the past couple years switched to pre-pay plan plus have had multiple phone lines, phone number changes as well as address changes. What do you do if you never received a postcard with this id code?
add me
Overcharged so many times
You have to submit your own claim with your own unique ID and password. You can also look up your phone number and account number if you have been with Verizon. Just click the blue “CLICK HERE TO FILE A CLAIM”. Nobody can ‘add you’ but you.
Add me
Add me pleeese
I filed an objection. Expect delays until I get what I want.
Okay clown
I believe I was wrongfully charged from Verizon Wireless
WHO REMEMBERS THEIR NUMBER FROM YEARS AGO? I SURE DONT
Verizon customer, but never received a postcard or notice.
Because they sent yours to me. I never paid a fee, so I am not entitled. This happens all the time.