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This settlement is closed!
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Navient Solutions Inc. (formerly known as Sallie Mae Inc.) has reportedly agreed to settle two class action lawsuits alleging it violated the Telephone Consumer Protection Act by continuing to contact phone numbers that were designated as a wrong number.
If you received text messages or phone calls from Navient on your cell phone between May 4, 2011 and Jan. 26, 2017 after Navient designated the cell phone number as a wrong number, you may be entitled to payment from the class action settlement.
Plaintiff Randy Johnson filed the initial class action lawsuit against Navient, claiming that Navient violated the Telephone Consumer Protection Act by using an automatic telephone dialing system to contact consumers’ cell phones, when the person subscribed to the phone number was different than the intended recipient.
Johnson asserts that, beginning in about September 2014, he began receiving calls from Navient on his cell phone. He says that each time he answered the call, he was greeted with an artificial or prerecorded voice. The calls were allegedly intended for a different recipient, and Johnson says that he informed Navient that he was not the intended recipient of the calls.
According to Johnson’s TCPA class action lawsuit, he has never been a customer of Navient and never consented to receive calls on his cell phone from Navient. He asserts that Navient violated the TCPA by contacting his cell phone using an automatic telephone dialing system without obtaining his prior express consent.
Shelly Toure and Tony Heard filed a similar TCPA class action lawsuit against Navient. This proposed settlement, if approved, will resolve both of these Navient class action lawsuits.
Navient has reportedly agreed to pay nearly $20 million to settle the TCPA class action lawsuit.
The Navient class action settlement was preliminarily approved on Jan. 26, 2017.
Who’s Eligible
Class Members of the Navient TCPA settlement include: “Each person and entity throughout the United States: (a) to whom Navient Solutions Inc. placed one or more telephone calls; (b) directed to a telephone number assigned to a cellular telephone service; (c) by using an automatic telephone dialing system; (d) after Navient Solutions Inc. designated the telephone number to which it placed the call(s) as a wrong number; (e) between May 4, 2011 and January 26, 2017.”
Potential Award
$200 – $350 (estimated).
Each Class Member who submits a timely and valid Claim Form will be entitled to a proportional share of the settlement fund. The actual amount each claimant will receive depends on the total number of approved claims. Class Counsel estimates that the cash award will be in the range of $200 to $350.
Proof of Purchase
N/A
Claim Form
Note: The CAPTCHA codes used to finalize the claims are case sensitive.
Claim Form Deadline
5/26/2017
Case Name
Randy Johnson v. Navient Solutions Inc. f/k/a Sallie Mae Inc., Case No. 1:15-cv-0716-LJM-MJD and Shelly Toure, et al. v. Navient Solutions Inc. f/k/a Sallie Mae Inc., Case No. 1:17-cv-00071-LJM-TAB, in the U.S. District Court for the Southern District of Indiana, Indianapolis Division
Final Hearing
7/13/2017
UPDATE: On July 13, 2017, the Navient Solutions TCPA class action settlement was granted final approval. Let Top Class Actions know when you receive a check in the comments section below or on our Facebook page.
UPDATE 2: On Sept. 22, 2017, Top Class Actions viewers who filed valid claims for the Navient TCPA class action settlement started receiving checks in the mail worth as much as $510.27!
Settlement Website
www.JohnsonTCPASettlement.com
Claims Administrator
Johnson v. Navient Solutions Settlement Administrator
c/o Rust Consulting Inc.
P.O. Box 2578
Faribault, MN 55021-9578
1-877-740-6998
Class Counsel
Aaron D. Radbil
Michael L. Greenwald
James L. Davidson
GREENWALD DAVIDSON RADBIL PLLC
Defense Counsel
Lisa M. Simonetti
VEDDER PRICE (CA) LLP
Join a Free TCPA Class Action Lawsuit Investigation
If you were contacted on your cell phone by a company via an unsolicited text message (text spam) or prerecorded voice message (robocall), you may be eligible for compensation under the Telephone Consumer Protection Act.
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138 thoughts onNavient Solutions TCPA Class Action Settlement
Who’s do I contact to find out where my check is?
Look at the settlement information. Go to the settlement website. I’m sure if you do a little research you can figure it out all by yourself. People are so helpless and expect someone else to do the work for them jeez
There is POB you can write to. You can also contact class counsel. Counsel is listed in the article and on the settlement website in the FAQs and can be Googled for contact information.
I’m waiting for my check STILL!!
I received my check for $510. To bad it doesn’t add up to how much they ripped us off. I took my check to US Bank on a Sunday in our local grocery store and cashed it.
My number qualified and I live in Florida my mother got her check 09/23 but still nothing for me and it is impossible to speak to a real person.
You can try contacting the settlement administrator through their corporate office: http://www.rustconsulting.com/Contact. Your other option is to contact class counsel with your complaint. Counsel is listed in the article and can be Googled for contact information. Good luck!
I received a check for $510.27 on 7/23/17. Woohoo!
I received my 510 check and had no problems cashing it. Fresno Ca
If you get a check that can’t be cashed…..Be sure to contact the settlement administrator and have them send you out a NEW one. For some reason, a lot of these settlement checks are being DECLINED at several check cashing places, etc. So please be wise when putting them in your personal checking account because the account will come up blocked on some checks.
Looks like some of us won’t be getting a check. Nothing here in florida either
Nothing here in North Carolina.
I received a $510 one deposited yesterday and now they told me it was a bad check. Now my account is blocked I’m so confused.
How can these be fake checks? I’m so confused. There was a lawsuit and those who filed claims got paid. Why are people not able to cash and being told they are fake?? Does this happen alot or at all with these class actions? It’s a US bank check and they won’t cash it saying it’s fake?
Is there an email address to see if I filed for this? I am hoping I did but just dont remember. I tried calling number but you can’t get a live person. Thanks in advance