Anne Bucher  |  March 28, 2017

Category: Closed Class Actions

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Navient class action lawsuit

Navient Solutions Inc. (formerly known as Sallie Mae Inc.) has reportedly agreed to settle two class action lawsuits alleging it violated the Telephone Consumer Protection Act by continuing to contact phone numbers that were designated as a wrong number.

If you received text messages or phone calls from Navient on your cell phone between May 4, 2011 and Jan. 26, 2017 after Navient designated the cell phone number as a wrong number, you may be entitled to payment from the class action settlement.

Plaintiff Randy Johnson filed the initial class action lawsuit against Navient, claiming that Navient violated the Telephone Consumer Protection Act by using an automatic telephone dialing system to contact consumers’ cell phones, when the person subscribed to the phone number was different than the intended recipient.

Johnson asserts that, beginning in about September 2014, he began receiving calls from Navient on his cell phone. He says that each time he answered the call, he was greeted with an artificial or prerecorded voice. The calls were allegedly intended for a different recipient, and Johnson says that he informed Navient that he was not the intended recipient of the calls.

According to Johnson’s TCPA class action lawsuit, he has never been a customer of Navient and never consented to receive calls on his cell phone from Navient. He asserts that Navient violated the TCPA by contacting his cell phone using an automatic telephone dialing system without obtaining his prior express consent.

Shelly Toure and Tony Heard filed a similar TCPA class action lawsuit against Navient. This proposed settlement, if approved, will resolve both of these Navient class action lawsuits.

Navient has reportedly agreed to pay nearly $20 million to settle the TCPA class action lawsuit.

The Navient class action settlement was preliminarily approved on Jan. 26, 2017.

Who’s Eligible

Class Members of the Navient TCPA settlement include: “Each person and entity throughout the United States: (a) to whom Navient Solutions Inc. placed one or more telephone calls; (b) directed to a telephone number assigned to a cellular telephone service; (c) by using an automatic telephone dialing system; (d) after Navient Solutions Inc. designated the telephone number to which it placed the call(s) as a wrong number; (e) between May 4, 2011 and January 26, 2017.”

Potential Award

$200 – $350 (estimated).

Each Class Member who submits a timely and valid Claim Form will be entitled to a proportional share of the settlement fund. The actual amount each claimant will receive depends on the total number of approved claims. Class Counsel estimates that the cash award will be in the range of $200 to $350.

Proof of Purchase

N/A

Claim Form

CLICK HERE TO FILE A CLAIM »

Note: The CAPTCHA codes used to finalize the claims are case sensitive.

Claim Form Deadline

5/26/2017

Case Name

Randy Johnson v. Navient Solutions Inc. f/k/a Sallie Mae Inc., Case No. 1:15-cv-0716-LJM-MJD and Shelly Toure, et al. v. Navient Solutions Inc. f/k/a Sallie Mae Inc., Case No. 1:17-cv-00071-LJM-TAB, in the U.S. District Court for the Southern District of Indiana, Indianapolis Division

Final Hearing

7/13/2017

UPDATE: On July 13, 2017, the Navient Solutions TCPA class action settlement was granted final approval.  Let Top Class Actions know when you receive a check in the comments section below or on our  Facebook page.

UPDATE 2: On Sept. 22, 2017, Top Class Actions viewers who filed valid claims for the Navient TCPA class action settlement started receiving checks in the mail worth as much as $510.27!

Settlement Website

www.JohnsonTCPASettlement.com

Claims Administrator

Johnson v. Navient Solutions Settlement Administrator
c/o Rust Consulting Inc.
P.O. Box 2578
Faribault, MN 55021-9578
1-877-740-6998

Class Counsel

Aaron D. Radbil
Michael L. Greenwald
James L. Davidson
GREENWALD DAVIDSON RADBIL PLLC

Defense Counsel

Lisa M. Simonetti
VEDDER PRICE (CA) LLP

Join a Free TCPA Class Action Lawsuit Investigation

If you were contacted on your cell phone by a company via an unsolicited text message (text spam) or prerecorded voice message (robocall), you may be eligible for compensation under the Telephone Consumer Protection Act.

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138 thoughts onNavient Solutions TCPA Class Action Settlement

  1. lifetimefan@gmail.com says:

    Just tried submitting my number with no luck. I think this lawsuit is only for people who’ve never held any account with navient/sallie mae

  2. Felix says:

    I have been having the same problems as many of you. I paid off Navient and they haven’t stopped calling. But your filling online system, for a claim is not working and we can’t get a person online or on the phone or even to contact anyone back in writing. Someone needs to contact all of us back.

  3. MONICA STRONG says:

    Navient claim filing is never working. How are individual to file a claim?

  4. Raifield Clark says:

    I have received calls from Navient but the calls are for someone. I told them I was not the person but they kept calling

  5. Eleanor says:

    By the time you call or write the deadline will have passed. The number listed is just a worthless recording. I had so many different numbers back in the day that I don’t even remember them all. If they were serious about making good on their deception, why wouldn’t they contact any or all of the borrowers by email?

  6. Jayla Colon says:

    Has anyone been able to locate a claim form to download and mail in? The website mentions that mail should be postmarked by May 26 but I don’t see the form anywhere.

    1. Top Class Actions says:

      You may need to contact the settlement administrator or class counsel to request a claim form that can be filled out and mailed. Good luck!

  7. Antonette K Corley says:

    I would like too know if any one received a post card from Associates LLC TCPA Litigation P.O.Box 43421 Providence, RI 02940 Notice of denial of claim against Portfolio Recovery Associates LLC TCPA Litigation How can this be when I have statement from them stating that the were unable to reach me please help

    1. Top Class Actions says:

      You may want to contact class counsel or the settlement administrator for the Portfolio Recovery settlement with your concerns. Good luck!

  8. ROSEMARY COLLINS says:

    I have been receiving calls from navient for months for someone else. But the claim link on this link will not let me submit the form. Please let me know how to submit a claim form. Thank you

  9. Tracey Ann Plummer says:

    I received multiple calls from navient even though I informed them I was not the the person they sought to speak with. I want o know how to go about filing this claim and I am unable to successfully submit a claim in the link provided.

  10. Mjafla says:

    Captcha does not work at all.

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Please note: Top Class Actions is not a settlement administrator or law firm. Top Class Actions is a legal news source that reports on class action lawsuits, class action settlements, drug injury lawsuits and product liability lawsuits. Top Class Actions does not process claims and we cannot advise you on the status of any class action settlement claim. You must contact the settlement administrator or your attorney for any updates regarding your claim status, claim form or questions about when payments are expected to be mailed out.