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This settlement is closed!
Please see what other class action settlements you might qualify to claim cash from in our Open Settlements directory!
LifeLock has agreed to pay $68 million to settle allegations that the identity theft protection company failed to keep its promise of continuous security.
Lead plaintiffs Napoleon Ebarle and Jeanne Stamm filed the LifeLock class action lawsuit over claims that the company violated Arizona’s Consumer Fraud Act by falsely advertising the following promises:
- Comprehensive services in detecting fraud
- Timely and continuous alerts of potential fraud 24-hours a day, every day of the year
- Keep customers’ personal data (credit card, social security, and bank account numbers) secure
- A “$1 Million Total Service Guarantee,” which provides insurance up to $1 million against identity theft
The LifeLock false advertising class action lawsuit filed by Ebarle and Stamm contains similar allegations from an enforcement action filed by the Federal Trade Commission (FTC) last summer.
According to the FTC, LifeLock falsely advertised that it provided fraud alerts to customers as soon as they became aware of a potential threat between January 2012 and December 2014. LifeLock agreed to pay $116 million to settle that false advertising class action lawsuit in October 2015.
LifeLock denies the allegations brought by Ebarle and Stamm but agreed to the terms of the false advertising class action settlement to avoid the cost of further litigation.
Who’s Eligible
The LifeLock settlement is open to all Class Members who had a LifeLock identity theft protection plan at any time between Sept. 1, 2010 and Jan. 20, 2016.
You are a subclass member if you enrolled in a LifeLock identity theft protection plan between Jan. 1, 2012 and Apr. 30, 2015.
Potential Award
$14 – $39
The amount each Class Member receives will depend on how many people file Claim Forms and the date they enrolled in a LifeLock identity theft protection plan.
Class Members who file a Claim will likely receive $20; subclass members are expected to receive between $34 and $39 if they make a claim and between $14 and $19 if they do not file a claim.
The parties estimate that there are 6.7 million eligible Class Members.
Proof of Purchase
N/A
All LifeLock Class Members must submit a Claim Form by Apr. 29, 2016 to receive a cash payout. Subclass Members who do not exclude themselves will automatically get a cash payout and an extra payment if they submit a valid claim.
Claim Form
Claim Form Deadline
04/29/2016
Case Name
Ebarle, et al. v. LifeLock Inc., Case No. 3:15-cv-00258-HSG, in the U.S. District Court for the Northern District of California
Final Hearing
06/23/2016
UPDATE: On Sept. 20, 2016, the court granted the LifeLock false advertising settlement final approval. The settlement website states that checks will be mailed no later than October 11, 2016. Let us know when you receive a check in the comments section below or on our Facebook page.
UPDATE 2: On Oct. 14, 2016, Top Class Actions viewers started receiving checks in the mail from the LifeLock settlement worth as much as $19.48! Congratulations to all our readers who submitted claims and got PAID!
UPDATE 3: On March 3, 2017, Top Class Actions viewers started receiving a second round of LifeLock settlement checks worth as much as $134.04!
Settlement Website
www.EbarleClassSettlement.com
Claims Administrator
Ebarle v. LifeLock, Inc. Settlement
c/o Garden City Group
P.O. Box 10248
Dublin, OH 43017-5748
855-907-3140
info@EbarleClassSettlement.com
Class Counsel
Joseph Henry Bates, III
Randall K Pulliam
CARNEY BATES & PULLIAM, PLLC
RoseMarie Maliekel
Michael W. Sobol
LIEFF CABRASER HEIMANN & BERNSTEIN, LLP
Defense Counsel
Cynthia A. Ricketts
Luanne Sacks
SACKS, RICKETTS & CASE, LLP
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77 thoughts onLifeLock False Advertising Class Action Settlement
SO…has an official unit answered, is the small postcard check valid or not?
We’ve had several viewers report that they have had no issues cashing their checks. You can also contact the settlement administrator with any questions about the settlement or the checks. Good Luck!
I also have received the small check for 19.48 Thanks
check received 10/17
I appreciate lifeloc. They do owe me a shredder however. Never got one.
I RECEIVED MY CHECK FOR $19.48 ON 10/13/16.
I received a check in the amount of $19.48 today.
UPDATE 2: On Oct. 14, 2016, Top Class Actions viewers started receiving checks in the mail from the LifeLock settlement worth as much as $19.48! Congratulations to all our readers who submitted claims and got PAID!
I received my check for $19.48 on 10/17/16. I was a member of LifeLock for about one month during the time period in question. Once I had reviewed the information the company provided and began asking the hard questions, I was informed that “LifeLock cannot guarantee 100% security”.
So I elected to decline their services. They refunded a portion of the money I had paid; which provided me further evidence that I had made the right decision to end my membership. Buyer Beware! Read all the information and also between the lines.
I received a small check for $19.48 and the back side is not blank so I do not know if I can cash it.
I did not know about the class action suit until I got this check. I have been a satisfied customer of
LifeLock for several years.
I received a check for 19.48 Saturday, Oct. 15. Was not aware of a lawsuit and am wondering if I should cash the check.
There was a subclass that received an automatic payment, no claim submission required. The settlement website has a link to the class notice, which gives a good description of the case and the classes.
I received a check in the mail for the $19.48, but this is the first I even heard of this settlement, I received nothing in the mail to even file a claim………how does that work!!!!
Will walmart cash a postcard check like the ones we are receiving?