Melissa LaFreniere  |  February 23, 2016

Category: Closed Class Actions

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This settlement is closed!

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LifeLock logo

LifeLock has agreed to pay $68 million to settle allegations that the identity theft protection company failed to keep its promise of continuous security.

Lead plaintiffs Napoleon Ebarle and Jeanne Stamm filed the LifeLock class action lawsuit over claims that the company violated Arizona’s Consumer Fraud Act by falsely advertising the following promises:

  • Comprehensive services in detecting fraud
  • Timely and continuous alerts of potential fraud 24-hours a day, every day of the year
  • Keep customers’ personal data (credit card, social security, and bank account numbers) secure
  • A “$1 Million Total Service Guarantee,” which provides insurance up to $1 million against identity theft

The LifeLock false advertising class action lawsuit filed by Ebarle and Stamm contains similar allegations from an enforcement action filed by the Federal Trade Commission (FTC) last summer.

According to the FTC, LifeLock falsely advertised that it provided fraud alerts to customers as soon as they became aware of a potential threat between January 2012 and December 2014. LifeLock agreed to pay $116 million to settle that false advertising class action lawsuit in October 2015.

LifeLock denies the allegations brought by Ebarle and Stamm but agreed to the terms of the false advertising class action settlement to avoid the cost of further litigation.

Who’s Eligible

The LifeLock settlement is open to all Class Members who had a LifeLock identity theft protection plan at any time between Sept. 1, 2010 and Jan. 20, 2016.

You are a subclass member if you enrolled in a LifeLock identity theft protection plan between Jan. 1, 2012 and Apr. 30, 2015.

Potential Award

$14 – $39

The amount each Class Member receives will depend on how many people file Claim Forms and the date they enrolled in a LifeLock identity theft protection plan.

Class Members who file a Claim will likely receive $20; subclass members are expected to receive between $34 and $39 if they make a claim and between $14 and $19 if they do not file a claim.

The parties estimate that there are 6.7 million eligible Class Members.

Proof of Purchase

N/A

All LifeLock Class Members must submit a Claim Form by Apr. 29, 2016 to receive a cash payout. Subclass Members who do not exclude themselves will automatically get a cash payout and an extra payment if they submit a valid claim.

Claim Form

CLICK HERE TO FILE A CLAIM »

Claim Form Deadline

04/29/2016

Case Name

Ebarle, et al. v. LifeLock Inc., Case No. 3:15-cv-00258-HSG, in the U.S. District Court for the Northern District of California

Final Hearing

06/23/2016

UPDATE: On Sept. 20, 2016, the court granted the LifeLock false advertising settlement final approval.  The settlement website states that checks will be mailed no later than October 11, 2016.  Let us know when you receive a check in the comments section below or on our  Facebook page.

UPDATE 2: On Oct. 14, 2016, Top Class Actions viewers started receiving checks in the mail from the LifeLock settlement worth as much as $19.48! Congratulations to all our readers who submitted claims and got PAID!
UPDATE 3: On March 3, 2017, Top Class Actions viewers started receiving a second round of LifeLock settlement checks worth as much as $134.04! 

Settlement Website

www.EbarleClassSettlement.com

Claims Administrator

Ebarle v. LifeLock, Inc. Settlement
c/o Garden City Group
P.O. Box 10248
Dublin, OH 43017-5748
855-907-3140

info@EbarleClassSettlement.com

Class Counsel

Joseph Henry Bates, III
Randall K Pulliam
CARNEY BATES & PULLIAM, PLLC

RoseMarie Maliekel
Michael W. Sobol
LIEFF CABRASER HEIMANN & BERNSTEIN, LLP

Defense Counsel

Cynthia A. Ricketts
Luanne Sacks
SACKS, RICKETTS & CASE, LLP

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77 thoughts onLifeLock False Advertising Class Action Settlement

  1. Sammy Spear says:

    anyone receive a check or are they faking us out ?

    1. Otis Osborne says:

      Yes.

      I received a check to day Fri Oct 14, 2016, dated 10/11/2016 in the amount of:

      $19.48

      The attached check represents your appropriate share of the net settlement amount in the Erbarle v. lifelock inc settlement. The final amount was calculated in accordance with the Court-approved Class Action Settlement Agreement and Release. Please cash this check promptly at your bank. Please visit ebarleclasssettlement.com or call 1-855-907-3140 if you have any questions

    2. Gene says:

      I’ve just received mines today. I’m gonna use it to put gas in my car.

      1. Mary says:

        Me too….lol

        1. Babs Utley says:

          Me too

  2. Sammy Spear says:

    It is the 11th , have they paid this ?

  3. Top Class Actions says:

    UPDATE: On September 20, 2016, the court granted the LifeLock false advertising settlement final approval. The settlement website states that checks will be mailed no later than October 11, 2016. Let us know when you receive a check in the comments section below or on our Facebook page.

    1. Penny Eutin says:

      I received a check in the mail for the $19.48, but this is the first I even heard of this settlement, I received nothing in the mail to even file a claim………how does that work!!!!

  4. D says:

    As of September 20, 2016, the Court granted final approval of the Settlement. At this time, it is anticipated that cash payments to all Subclass Members and to Class Members that have submitted timely and valid Claims will be mailed no later than October 11, 2016. Please allow 7-10 days for your check to arrive.

    1. Roberta Nunez says:

      I received something in the mail which looks like a check but it’s a really small check is it real or fake do I try and cash it and get laughed at or do I not cash it.

      1. Jose says:

        I received the same as what you descibed . I myself was wondeeing if it was legit for the back of the check is not blank .

      2. Patty Hart says:

        How do we get an answer to the tiny checks question?

        1. Larry says:

          It is a legitimate check. I cashed mine already.

      3. Diana Hayes says:

        I tried said faje declined

    2. Deni Alcock says:

      Greetings, My husband and I both have an account with Lifelock. As of today, 10-24-2016 , neither of us have received a check. I noticed on Facebook that many people have already received theirs. We both qualify for the time period.
      Please advise. Thank you very much.

      1. Top Class Actions says:

        You should contact the settlement administrator with any questions about your claim. The article includes contact information, including an email address. You can also contact class counsel with questions. Good Luck!

  5. Mike says:

    any update ?

  6. Sabrina says:

    Hope the checks will be disbursed soon..

  7. Richard says:

    Can`t find the code id.Where is it?

  8. Mark Zeta says:

    Do not qualify

  9. JIMMY BACA says:

    I would like more info

  10. Sherry Smith says:

    I thought people were safe with this company

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