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chase banking app on phone

A $2.25 million settlement has been proposed in a class action lawsuit alleging that JPMorgan Chase violated federal law when it used “robocalling” as a part of a marketing scheme to contact consumers without their permission.

Lead plaintiffs, Tomeka Barrow and Anthony Diaz, alleged in their class action lawsuit that JPMorgan Chase violated the Telephone Consumer Protection Act by using a robocaller to contact hundreds of thousands of individuals to attempt to collect on mortgage and home equity line of credit accounts.

The plaintiffs say that they asked JPMorgan Chase to stop the calls, but to no avail. The class action lawsuit alleges that more than 200,000 individuals received robocalls from Chase.

The Telephone Consumer Protection Act (TCPA) was enacted to protect consumers from annoying and harassing calls from companies. The law prohibits companies from using automatic telephone dialing systems or prerecorded or artificial voices, i.e. “robocalls,” to contact individuals without permission.

Companies can be hit with steep fines under the TCPA of $500 per violation or up to $1,500 per violation if it is proven the calls were placed willfully.

JPMorgan Chase denies any wrongdoing but agreed to settle the TCPA class action lawsuit to avoid the cost and uncertainty of ongoing litigation.

The company will pay cash awards to Class Members and has also agreed to disburse any unused settlement funds to two nonprofits, Prosperity Now and New Media Rights.

Class Members who would like to opt out of or object to the Chase robocalls class action settlement must do so no later than Aug. 13, 2018.

Who’s Eligible

Class Members include anyone who received calls from JPMorgan Chase, or “any affiliate or agent acting on its behalf, to their cellular telephone through the use of an automatic telephone dialing system or a prerecorded or artificial voice on between April 20, 2012, through March 16, 2018, regarding a mortgage or home equity line of credit account despite orally requesting, prior to the call, not to be called.”

Potential Award

$5 to $101 depending on how many Class Members submit claims.

Proof of Purchase

A W-9 form must be submitted along with the Claim Form.

Claim Form

CLICK HERE TO FILE A CLAIM »

NOTE: If you do not qualify for this settlement do NOT file a claim.

Remember: you are submitting your claim under penalty of perjury. You are also harming other eligible Class Members by submitting a fraudulent claim. If you’re unsure if you qualify, please read the FAQ section of the Settlement Administrator’s website to ensure you meet all standards (Top Class Actions is not a Settlement Administrator). If you don’t qualify for this settlement, check out our database of other open class action settlements you may be eligible for.

Claim Form Deadline

8/13/2018

Case Name

Barrow, et al. v. JP Morgan Chase Bank NA, Case No. 1:16-cv-03577, in the U.S. District Court for the Northern District of Georgia

Final Hearing

11/1/2018

UPDATE: The JPMorgan Chase Robocalls Class Action Settlement was granted final approval on November 6, 2018. Let Top Class Actions know when you receive a check in the comments section below or on our Facebook page.

UPDATE 2: On Jan. 15, 2019, Top Class Actions viewers starting receiving checks in the mail worth $45.74 from the JP Morgan TCPA class action settlement. Congratulations to everyone who filed a valid claim and got PAID!

Settlement Website
Claims Administrator

Barrow v. JPMorgan Chase Bank NA
Settlement Administrator – Kurtzman Carson Consultants
P.O. Box 404058
Louisville, KY 40233-4058
1-855-201-2636

Class Counsel

KAZEROUNI LAW GROUP APC

HYDE & SWIGART

Defense Counsel

STROOCK & STROOCK & LAVAN LLP

Join a Free TCPA Class Action Lawsuit Investigation

If you were contacted on your cell phone by a company via an unsolicited text message (text spam) or prerecorded voice message (robocall), you may be eligible for compensation under the Telephone Consumer Protection Act.

GET A FREE CASE EVALUATION NOW

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76 thoughts onJPMorgan Chase Robocalls Class Action Settlement

  1. Marie says:

    Is it worth giving more info to the government.?

  2. Kim says:

    Is the PIN the last 5 or last 6 of the claim #? Having a hard time getting on to complete W-9 and forgot how many numbers the PIN was. :)

    1. Taylor Matthews Morgan says:

      It’s the last 4 digitis

  3. kristen myers says:

    add me please

  4. ren says:

    W-9 submittal worked just fine for me now. May 23 2018

    Effing bank wants a w-9 for $100 bucks? scum.

    Anyway, I submitted. They better pay up!

    1. yes says:

      True! a W-9 form is supposed to be for payments OVER $600 NOT around $100, shady that they are making us do this!

  5. Michael I DeCook says:

    add me please

    1. Top Class Actions says:

      You need to go to the settlement website and submit a claim: http://www.barrowtcpasettlement.com/

  6. Confused says:

    CORRECTED MISPELLING;

    If we don’t directly answer or block anonymous numbers and know many robocallers DON’T identify themselves…NOT even in voicemails…how can we make claims. Especially, if all we have are the robocall numbers we blocked?

    1. Top Class Actions says:

      You need to contact the settlement administrator or class counsel with your questions. Information for both is located in the FAQs on the settlement website: http://www.barrowtcpasettlement.com/

  7. CAROL LONG says:

    Today I received two postcards from your company. There are only ten numbers and your website demands eleven? What do I do now please?????????????

    1. Top Class Actions says:

      Top Class Actions is not a settlement administrator and does not manage the claim process. If you received official class notice, it came from the settlement administrator. You’ll need to contact the settlement administrator or class counsel with your questions. Information for both is located in the FAQs on the settlement website: http://www.barrowtcpasettlement.com/. NOTE: The settlement website offers the option to submit a claim without a claim number.

  8. MICHAEL OWENS says:

    I, too, cannot complete the W-9. What gives?!?!

    1. Top Class Actions says:

      You need to contact the settlement administrator or class counsel with your questions. Information for both is located in the FAQs on the settlement website: http://www.barrowtcpasettlement.com/

  9. Beatrice Friedman pinones says:

    Where do I send the w-9 to I’ve decided to mail it it in since it does not work

    1. Top Class Actions says:

      You need to contact the settlement administrator or class counsel with your questions. Information for both is located in the FAQs on the settlement website: http://www.barrowtcpasettlement.com/

  10. bill diamond says:

    online calin form ok butit then generates a claim id # and pin which does not allow you to log in and complete the W9

    i left message with settlement administrator

    Would someone kindly let me know if they are having similar problems…thank U

    1. Regular Human says:

      I was able to login, but I had to wait nearly an hour before my ID and pin were accepted. The way it is set up it appears to be immediate, I suspect it may take a little while for the data to be updated. Frustrating – I know.

    2. Romona Reed says:

      Yes, Bill I am having the same issue. I can’t login to completed the W9 form

    3. Top Class Actions says:

      You need to contact the settlement administrator or class counsel with your questions. Information for both is located in the FAQs on the settlement website: http://www.barrowtcpasettlement.com/

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Please note: Top Class Actions is not a settlement administrator or law firm. Top Class Actions is a legal news source that reports on class action lawsuits, class action settlements, drug injury lawsuits and product liability lawsuits. Top Class Actions does not process claims and we cannot advise you on the status of any class action settlement claim. You must contact the settlement administrator or your attorney for any updates regarding your claim status, claim form or questions about when payments are expected to be mailed out.