$2.25M Chase Robocalls Class Action Settlement Proposed

JPMorgan Chase has agreed to a $2.25 million payout as a part of their Chase robocalls class action settlement.

The Chase robocalls class action settlement has been sent to a Georgia federal court for preliminary approval to resolve this robocall class action lawsuit.

Plaintiffs Tomeka Barrow and Anthony Diaz claim that Chase violated the Telephone Consumer Protection Act by autodialing hundreds of thousands of customers after the plaintiffs verbally requested the calls to stop. The TCPA class action lawsuit alleges that 242,000 customers received robocalls from Chase in an attempt to collect on mortgage and home equity line of credit accounts.

In the original class action lawsuit, Barrow alleged that she verbally told a Chase representative that she only wanted to be contacting via written communications. Despite this communication, she claims, she was contacted at least five more times via autodial after that date.

The plaintiffs proposed a Class of individuals in the U.S. “to whom JPMorgan Chase Bank N.A., or any affiliate or agent acting on its behalf, made one or more telephone calls to a cellular telephone through the use of an automatic telephone dialing system or a prerecorded or artificial voice on or after April 20, 2012, through the date of preliminary approval, regarding a mortgage or home equity line of credit account and who, prior to being called, orally requested that they not be called by JPMC.”

According to the settlement motion filed on Feb. 23, Chase has denied any violation of TCPA and has indicated that it would have challenged any attempt to certify the proposed Class.

The Chase robocalls class action settlement was proposed as a way to avoid going to trial on the issues alleged in the lawsuit. Moving forward with the legal process would pose risks to both the plaintiffs and Chase. “The real possibility of losing at trial further makes this settlement an acceptable compromise,” the motion states. Should the case go to trial, JP Morgan would also face the risk of paying significantly more in damages.

Under the TCPA, Barrow, Diaz, and the proposed settlement Class may have been entitled to statutory damages of $500 to $1,500 for any “knowing and/or willful” violations. As proposed in the settlement, Class Members would receive around $101 per claim in the settlement, which the parties say is “fair, appropriate, and reasonable given the purposes of the TCPA and in light of the anticipated risk, expense, and uncertainty of continued litigation.”

According to the motion, the counsel for the proposed class plans to apply for attorney’s fees up to 30 percent of the settlement fund along with court costs up to $40,000.

The Chase Robocalls Class Action Settlement is Barrow, et al. v. JP Morgan Chase Bank N.A., Case No. 1:16-cv-03577, in the U.S. District Court for the Northern District of Georgia.

UPDATE: May 2018, the JPMorgan Chase robocall class action settlement is now open. Click here to file a claim.

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If you were contacted on your cell phone by a company via an unsolicited text message (text spam) or prerecorded voice message (robocall), you may be eligible for compensation under the Telephone Consumer Protection Act.

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